How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORERay Frey Auto Center Inc
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 510 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ray Frey Auto Center Inc for 8 kinds of job.
Ray Frey Auto Center Inc for general repairs & maintenance
Clear ✕All 61 Google reviews tagged “General repairs & maintenance” · showing 60
Great service again from Ray and his crew! Always good to know theres a place to get your vehicle serviced by good quality work! The detailing is always a plus!
Been going to Ray Frey Auto Center for years. Highly recommend there business.
Not often you can find a shop you can trust to get it right. From services to complex repairs I’ve been using Ray Frey for repairs on our cars to HD truck for many years. Ray stands behind his techs and makes sure the job is done right and stays with it if there are issues.
These guys are the best. Fixed every issue I’ve had promptly at a fair price. They really do their homework too before making major repairs. Their electronics guy Miles, is a world class diagnostician.
Very knowledgeable
I was recommended by another business to Ray Frey and I don't regret it! The Charging System light on my Toyota Camry turned on the day before and I wanted it addressed asap. The next morning, I was greeted warmly by the staff and was helped by Ray himself. I wanted to confirm if the problem was indeed my alternator…
Excellent & thorough description of needed work! & good work done with reminder of things to do in the future.
Ray was my go to mechanic when I lived in San Diego. He was so good that I am writing this review 2 years later because I randomly remembered just how solid of a mechanic he was. He’s honest, and will tell you how it is. He replaces fake customer service with true and honest work. That was exactly the type of…
We’ve been a customer at Ray’s shop for years. He diagnosis the problem, calls us and explains the problem, provides an estimate to fix it before doing anything. Once ok given work is completed promptly. What more can you ask for?
It’s always a pleasant experience at Ray’s- a no nonsense, no BS atmosphere at his shop. I enjoyed talking to Ray about Baja, fishing and his food recommendations. I did miss his bowl of candy! I guess I’ll have to wait for his leftover Halloween candy.
I recently had another outstanding experience at Ray Frey Auto Center and felt compelled to share just how exceptional their customer care truly is. From the moment I arrived, the team was welcoming, professional, and genuinely focused on making the repair process as smooth and stress-free as possible. They took…
Take your vehicle to this place. The trust and communication is the best in the business. Ray and the family care about getting your vehicle right. No one better in the area
Ray Frey auto repairs is family owned and operated they have never failed me they save me money and give me excellent advice !! I highly recommend this Shop !
Very thorough and helpful. I brought in a bunch of bolts and left with a solid vehicle. Very helpful team!
Great customer service 👏
This was my first visit to this establishment. I had previously taken my car to another repair shop that told me I needed almost $6000 worth of repairs. On the recommendation of a friend, I went to Ray Frey for a second opinion After inspecting my car, Ray’s staff provided a much more reasonable assessment and the…
Lengthy but honest review: I have been essentially metal to metal on my rear passenger side brakes for a couple months and it got to the point that I just couldn’t ignore the grind and rub anymore (plz I’m just a girl so save the opinions). One reason I waited so long is because it’s hard to find a mechanic that…
Most trusted mechanic I've ever been to
All work was done as promised and at a great price. The auto was also very well cleaned while there. Thank you.
I've been bringing my car's to Ray Frey for years..Ray is an honest straight shooter...I highly recommend Ray Frey's Auto Service. Tammy Smith
I have been going to Ray Frey for about five years and recommend him to everyone I know. He is straightforward, professional, and extremely knowledgeable, as are his staff, and mechanics. The work is top-notch and you get the added treat of a car wash after every service. I highly recommend this business
A trustworthy repair shop.
Great customer service, quick repairs and communication. Very thorough and honest.
Kind and honest people. Only come here if you want to hear the truth and know the work that is done is quality work.
It's always great to go to Ray's for the shop's exceptional knowledge and skills. But it's great also to get a chance to chat with Ray, Lisette, Bob, and Teresa. Ray could write a good book about the history of Kearny Mesa!
I love Ray Freys! It's the best auto service center ever. Been going to Ray's for 7+ years, and they always do an excellent job of diagnosing all my concerns and fix it every time. If you need your car maintained by the best go to Ray Freys.
Ray Frey's came highly recommended by a number of local friends, and after my first visit I could tell why. I've been back numerous times for other services. Everyone on staff has been efficient, honest, forth-coming about options, and I've sat working online in their clean comfortable waiting area. Ray is truly a…
As always, competent, efficient, professional, & friendly.
I brought my Qx56 in for an oil leak and tire rotation. While rotating the tires it was found that my brakes were metal on metal. Ray called me to advise that the brakes should be done before more damage was caused. Thanks to them I’ll have a much safer trip this summer.
Ray Frey auto center is the pinnacle of family owned business. They treat you like family and are far above the standard for customer service. My needs were meet effectively and immediately. I would recommend Ray and his team to any and everyone in the San Diego area!
This place is so straight up and honest you don't have to worry about a thing just get it done get it done right
What can I say, why would you go anywhere but to Ray Frey. Ray and Bob are the consummate leaders in auto mechanics knowledge, repairs and customer service. My kudos! That's the reason I've been taking my autos to Ray and Bob for almost 30 years.
Great service at reasonable prices. An auto center you can trust and will not take advantage of the non mechanical individuals, women in particular. Highly recommended.
I have used Ray Frey for more than 5 years for my automotive repair needs and service. The crew there is friendly, efficient, and upfront about the cost of services. I trust them a great deal more than the car dealership where I purchased my car. My cars are all over 10 years old, so that routine maintenance is…
I am a long time customer of Ray. He gives me great service at fair prices. I no longer get over charged by a dealership. Thanks Ray! Ina Cantor
As always they provide quality work. They are reliable and trustworthy. Will continue to work with Ray Frey for all of my familys vehicles.
Great service always! We have the whole family going to Ray.
We use Ray Frey's for all of our auto maintenance needs. They do excellent work. They are honest. We trust their integrity. The work was done in a reasonable time. And they detail my car when the work is complete.
Excellent. Highly recommend. Ray gives solid advice about your car. Doesn’t go overboard on recommending repairs. Trustworthy, honest and responsive.
My truck runs like a champion! Thanks Ray.
Such a great place. Ray, the owner, knows his stuff. His mechanics are highly qualified. This shop is honest. Before moving to Texas, Ray made sure that our vehicles could make the trip across country. He fixed all of the issues that might have plagued us during our trip. Our trip was completely uneventful — which…
Very friendly staff and reasonable rates. They managed to get me out the door a couple hours faster than scheduled. I'll definitely be back.
Ray Frey is the only place I take my car to these days. I feel like they'll tell me like it is and not up-sale me on unnecessary services. They have my loyalty for this.
Ray has been our mechanic for almost 30 years. That says something. We go back again and again because he is honest. He NEVER up sells services. You get what you need- not what you don’t. Ray is fair and reasonable. He always tells us what is on the horizon so we can plan. For example today it was spark plugs and…
As always, Ray Frey was always highly professional, dependable and prompt and service we’ve been taking all our vehicles to him for nearly 30 years, and I’ve never been disappointing.
They are amazing! Fast and prices are great they tell you the truth if you need something or not. I’m a young girl and I always get scared of people tell me the truth and they did (Checked with my daddy the make sure) Also they wash your car for you after they work on it which is was a great bonus!
Work is always done efficiently with GREAT communication and NO BS!!! Appreciate the car wash as an extra bonus after service! So Thankful to have found Ray Frey and used them for so many years!!
I have been very pleased with the repairs to my cars for the past 14 years. at Ray Frey Auto Center. It is obvious Ray Frey and his staff care about their repair work and their customers. They went the extra mile to locate an unavailable replacement part for my AC panel. They provide valuable information about…
Very pleased with the level of service received. Inspection showed some things that needed attention, which was done efficiently and reasonably priced. I liked that the technician kept me apprised of the status of the repairs. Will definitely take my car in again!
The best auto shop in San Diego.
The standard by which all repair shops should be judged. I was very impressed at my first visit to this shop. Very friendly and professional people! The waiting room area was clean with large windows where you could see your vehicle being serviced. Most importantly they did not try to make me pay for repairs that…
Was referred by a friend to go see Ray Frey cause they're honest, they do good work and their prices won't be beat. My friend was right! After this visit I won't be going anywhere else as they make you feel like family AND you get the best deals in town. Don't waste time going somewhere else, go see Ray Frey Auto Center for your needs.
Taken my cars there for over 15 years.
Honesty & Integrity We had several repairs done on our car & we're very satisfied. Our son's old Camry needed some work. Rey Frey explained to him that because of the age of the car & that the work was not a safety issue, he would be better off to just keep driving it. Rey Frey could have taken him for over $2000,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 68 | — |
| General repairs & maintenance | 60 | — |
| Auto engine diagnostic | 36 | — |
| Engine repair | 28 | — |
| Air & cabin filter replacement | 27 | — |
| Brakes | 26 | — |
| Auto maintenance | 23 | — |
| Transmission | 20 | — |
