How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORERay Frey Auto Center Inc
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 510 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ray Frey Auto Center Inc for 8 kinds of job.
Ray Frey Auto Center Inc for oil change
Clear ✕All 69 Google reviews tagged “Oil change” · showing 60
Been going to Ray Frey Auto Center for years. Highly recommend there business.
I'm getting ready for a road trip so I took my RAV4 in for an oil change and a once over for my road trip. I was told I still had 3,000 miles before I was due for and oil change but they would still give my car the once over for my upcoming trip. Not only did they check everything out but they also washed my car.…
Bob, the mechanic, kept me well informed throughout the day. He called early to tell me what repairs he needed to fix and provided very accurate estimates. He also gave me options. I felt that Ray Frey Auto Service Center was worth taking their advice. Also I had him remove the fogged corrosion from the plastic head…
Had an engine oil change and transmission oil drain/fill. Even though it took almost all of a business day, I understand things happen.. a first for me to experience this but they’ve always been prompt with their service.
Work was done in an efficient and timely manner and at a fair price. Ray and the stagg treat you like family.
Not often you can find a shop you can trust to get it right. From services to complex repairs I’ve been using Ray Frey for repairs on our cars to HD truck for many years. Ray stands behind his techs and makes sure the job is done right and stays with it if there are issues.
These guys are the best. Fixed every issue I’ve had promptly at a fair price. They really do their homework too before making major repairs. Their electronics guy Miles, is a world class diagnostician.
Smooth and no BS. Done what needs to be done and cleaned the car too. Great team.
Ray and his team were amazing. Knowledgeable, professional and very friendly. Car troubles are never fun, but we were pleasantly surprised with how smooth this experience was. I would 100% recommend them and will absolutely go back should we run into any car issues in the future.
There’s many reasons why I’ve taken my Honda to Rays for 20+ years: they follow the adage: “If a jobs worth doing , it’s worth doing well”. Skilled trustworthy mechanics and caring customer service. Just to name a few. Maybe that’s why my Honda still runs like a champ!
Always great service at Ray Freys!
Fast friendly honest professional service. They even include a car wash. No appointment was necessary. Been going there for years. A place you can go to without concern of being mislead.
Rays guys are professional and efficient. I know when I take my truck in I'll get an honest diagnosis. Ray never tries to upsell.
Take your vehicle to this place. The trust and communication is the best in the business. Ray and the family care about getting your vehicle right. No one better in the area
excellent service, friendly staff
Very thorough and helpful. I brought in a bunch of bolts and left with a solid vehicle. Very helpful team!
Lengthy but honest review: I have been essentially metal to metal on my rear passenger side brakes for a couple months and it got to the point that I just couldn’t ignore the grind and rub anymore (plz I’m just a girl so save the opinions). One reason I waited so long is because it’s hard to find a mechanic that…
I’ve had 2 services done this year at Ray Frey Auto Center - a transmission fluid service in August and an oil change this October. I chose their shop out of all shops in San Diego based on their great reviews and because I got the best quote from them when I was first calling around for my transmission service. My…
Most trusted mechanic I've ever been to
Got there on weds about 8am.Got right in.Staff is very friendly. And efficient.Had not been there since 2016.Because I Got new 2017 after that so didnt need maintenance on my new car.Was getting oil change closer to my house.But now that maintenance reminders came on I wanted to go to some one that I new was good…
All work was done as promised and at a great price. The auto was also very well cleaned while there. Thank you.
I've been bringing my car's to Ray Frey for years..Ray is an honest straight shooter...I highly recommend Ray Frey's Auto Service. Tammy Smith
I have been going to Ray Frey for about five years and recommend him to everyone I know. He is straightforward, professional, and extremely knowledgeable, as are his staff, and mechanics. The work is top-notch and you get the added treat of a car wash after every service. I highly recommend this business
A trustworthy repair shop.
I had been dealing with a persistent vibration in my 2010 Prius. The dealer couldn't find anything (no surprise) (learned my lesson). I decided to Ray Frey Automotive after seeing numerous positive comments on reddit. They diagnosed the problem, fixed it quickly and at a reasonable rate, saw the maintenance due…
Perfect service! But still need some imporvement Yall need a new gloves before handling customer’s car. But overall service is good and price is reasonable
Very professional, efficient and the staff is very friendly. I like the same day service especially for oil changes. It is great knowing that they are so honest and do not add on services that are not necessary
Ray Frey's came highly recommended by a number of local friends, and after my first visit I could tell why. I've been back numerous times for other services. Everyone on staff has been efficient, honest, forth-coming about options, and I've sat working online in their clean comfortable waiting area. Ray is truly a…
With the price of cars these days being so high, it is really worth it to maintain the vehicle you own. I am so glad I found Ray Frey Auto Center through a recommendation of a friend. They are so honest and do excellent work.
As always, competent, efficient, professional, & friendly.
Nice people. Honest. Rates below dealerships. Up to date magazines for customers to read - a plus.
Always does a great job, friendly people at the desk. Highly reccomend
What can I say, why would you go anywhere but to Ray Frey. Ray and Bob are the consummate leaders in auto mechanics knowledge, repairs and customer service. My kudos! That's the reason I've been taking my autos to Ray and Bob for almost 30 years.
Another great experience at Ray Frey Auto Center. Oil change included a car wash today. Called ahead to confirm it was ok to not have an appointment, in and out quickly and price was worth not doing it at home myself. Always a great experience and Ray and team keep my rides running smooth!
I had an excellent experience! Everyone there was very professional. I received phone calls for authorization before services were performed after diagnosis was complete. There was no fixing the vehicle and getting a surprise estimate/bill at pick up. The office and waiting area was very clean and the work bay area…
Great service at reasonable prices. An auto center you can trust and will not take advantage of the non mechanical individuals, women in particular. Highly recommended.
Great job as always
Great work as usual! These guys are the best!
We use Ray Frey's for all of our auto maintenance needs. They do excellent work. They are honest. We trust their integrity. The work was done in a reasonable time. And they detail my car when the work is complete.
Excellent. Highly recommend. Ray gives solid advice about your car. Doesn’t go overboard on recommending repairs. Trustworthy, honest and responsive.
I can count on sound reliable information, Good work and a cheerful greeting. I’ve been going there for decades.
Such a great place. Ray, the owner, knows his stuff. His mechanics are highly qualified. This shop is honest. Before moving to Texas, Ray made sure that our vehicles could make the trip across country. He fixed all of the issues that might have plagued us during our trip. Our trip was completely uneventful — which…
The best car service in San Diego. If your looking for Quality and a Qualified service see Ray Frey.
Ray Frey is the only place I take my car to these days. I feel like they'll tell me like it is and not up-sale me on unnecessary services. They have my loyalty for this.
Ray has been our mechanic for almost 30 years. That says something. We go back again and again because he is honest. He NEVER up sells services. You get what you need- not what you don’t. Ray is fair and reasonable. He always tells us what is on the horizon so we can plan. For example today it was spark plugs and…
Trustworthy professional friendly cordial and educational. Did I say trustworthy?
As always, Ray Frey was always highly professional, dependable and prompt and service we’ve been taking all our vehicles to him for nearly 30 years, and I’ve never been disappointing.
Ray Frey has consistently been an honest and reliable mechanic that my family and I have gone to for years. Kind and respectable ownership keeps our family coming back.
They do great work!
I have been very pleased with the repairs to my cars for the past 14 years. at Ray Frey Auto Center. It is obvious Ray Frey and his staff care about their repair work and their customers. They went the extra mile to locate an unavailable replacement part for my AC panel. They provide valuable information about…
Replace head light & Break Light
Very pleased with the level of service received. Inspection showed some things that needed attention, which was done efficiently and reasonably priced. I liked that the technician kept me apprised of the status of the repairs. Will definitely take my car in again!
Amazing!!! I took my Ford Fusion in for an oil change today and as expected received the best service possible at a great price. But the best experience was not for me but for lady who was there looking to get her brakes serviced. Her car unfortunately was older and the parts needed for her brakes were obsolete…
The best auto shop in San Diego.
Great place to bring your car for repair. Great service and people. They know their work and won't charge you for something they didn't do. We've been going there the last 5+ years.
Great friendly service but more importantly very honest owners. They never try to sell you services you don't need or overcharge you. Usually much less expensive than dealerships. I will never go anywhere else with my 13 Accord except for alignments which Ray Freys doesn't do at their facility. As for my knowledge…
The standard by which all repair shops should be judged. I was very impressed at my first visit to this shop. Very friendly and professional people! The waiting room area was clean with large windows where you could see your vehicle being serviced. Most importantly they did not try to make me pay for repairs that…
Taken my cars there for over 15 years.
These guys are honest, straight to the point, and very knowledgeable. I was referred by a friend and will continue to use Ray Frey's for all my auto repairs and maintenance.
My husband usually does my oil changes but my aunt recommended this place so I had to check them out. I will 1000% be coming back. They have great customer service, great prices, and you get a car wash as well. I will be recommending this place to all of my family and friends.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 68 | — |
| General repairs & maintenance | 60 | — |
| Auto engine diagnostic | 36 | — |
| Engine repair | 28 | — |
| Air & cabin filter replacement | 27 | — |
| Brakes | 26 | — |
| Auto maintenance | 23 | — |
| Transmission | 20 | — |
