Google reviewers rate Razo's Waterworks 5/5 from 48 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, fair pricing, and clear communication for services including water softener installations, reverse osmosis systems, leak repairs, and tankless water heater replacements. Recurring themes highlight professional workmanship, thorough explanations of equipment, and reliable emergency response, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 48 reviews (100% five-star).
Reviews on this page: 48 Google reviews (46 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 28, 2026.
Service: Water Treatment Service serving Santee, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
48 reviews on Google
5★48
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
SP
sanford prager7 reviews
★★★★★
Nice person, very fair and reasonable prices and punctual. Myself and my neighbors used him and would recommend him.
Price assessment: Great price
Response from the owner · a month ago
Thank you for the kind review, Sanford. I'm glad you found my prices fair and my service punctual. I appreciate you and your neighbors recommending me. I look forward to helping you again in the future.
⭐⭐⭐⭐⭐
I can’t say enough good things about Razo’s Water Works! We had them install a whole-house water filtration system, water softener, and reverse osmosis (RO) drinking water system, and the difference has been incredible.
My skin has honestly never felt softer — I feel like I’m glowing! My hair is noticeably softer, our water feels amazing, and even my kids love it. You don’t realize how much of a difference better water makes until you experience it throughout your entire home.
On top of the quality of the system, Mike has been great to work with. He’s responsive, knowledgeable, reasonably priced, and just makes the entire process easy from start to finish.
If you’re considering upgrading the water in your home, I would 100% recommend Razo’s Water Works. Great service, great pricing, and most importantly, we absolutely love the results!
Price assessment: Great price
Response from the owner · a month ago
Nick, thank you so much for the glowing review and for trusting Razo’s Water Works with your whole-home filtration, softener, and RO system. We’re thrilled the results have made such a positive difference for your skin, hair, and family, and we’ll be sure to pass your praise along to Mike. It was a pleasure making the process easy and affordable, and we truly appreciate your recommendation. We’re here for any future service or questions.
We used Razo’s for an upstairs bathroom remodel as well as multiple other smaller projects over the years. Mike is always professional - does great work, at a fair price, with minimal drama. He’s become our go-to plumber. A rare thing in today’s world, and something I very much appreciate.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for the kind words, Jon. We're thrilled Mike and the team have been able to deliver professional, fair, low-drama service for your remodel and other projects over the years. We truly appreciate you making us your go-to plumber and your continued trust. We look forward to helping with any future projects.
Very happy with the plumbing work I received for my outdoor shower build. Professional, punctual, quality work.
Price assessment: Great price
Price: $1,400–1,600
Response from the owner · 2 months ago
Thanks, Ian. We're thrilled the outdoor shower plumbing met your expectations and that our team was professional, punctual, and delivered quality work. If you need any follow-up service or have future projects, we'd be glad to help. We appreciate your trust and recommendation.
Came over the day I called and fixed our issues. We were very pleased.
Price assessment: Reasonable price
Price: $400–600
Response from the owner · 3 months ago
Missy, thank you for the wonderful review! We're glad we could respond the same day, quickly resolve your plumbing issues, and provide service you were happy with. We truly appreciate your trust and are always here whenever you need reliable plumbing services in Ramona, CA.
Razo’s Waterworks did an excellent job customizing and installing a water softener system for our home! Mike answered all of our questions and completed the work quickly and professionally.
Response from the owner · 4 months ago
Thank you, Dan! We’re glad Mike and the team provided a smooth, professional installation and answered all your questions. We appreciate you choosing Razo’s Waterworks for your home water softener system. If you need anything in the future, please reach out.
Detailed. Reliable. Excellent customer service. Water softeners. Water purifiers. Water heaters - tankless and conventional.
Response from the owner · 4 months ago
Thanks so much for the five-star review, Jocko. We're glad our team provided detailed, reliable service and excellent customer support for your water softener, purifier, and water heater needs. We appreciate your trust and look forward to helping you again with tankless or conventional systems. Please contact us anytime if you need anything else.
Mike was professional, knowledgable, and did a great job with our plumbing repair. We would definitely recommend him for any plumbing needs.
Response from the owner · 5 months ago
Alex, thank you for the kind words. We're thrilled Mike provided professional, knowledgeable service and handled your plumbing repair so well. We appreciate your recommendation and look forward to helping with any future plumbing needs.
Really happy with the work Razo's Waterworks plumbing did installing our home water filter! Mike was professional, efficient, and left everything clean when he was done. The system is working great and we already notice a difference in our water quality. Highly recommend them for any plumbing needs!
Response from the owner · 5 months ago
Thanks so much for the kind words, Jake, and for choosing Razo's Waterworks. We're glad Mike was professional and efficient, left everything clean, and that your new filter is already improving your water. We appreciate the recommendation and are here for any future plumbing needs.
Mike is an extremely good, experienced and conscientious plumber. Very very honest, reliable, etc. He came on extremely short notice for an emergency situation at 7:00 p.m. in the evening, even though he was headed out the next morning for vacation with his family. The plumbing issue turned out to be quite complicated, because it is an older home and many of the connections and valves were not working properly. But with amazing speed, he resolved all the issues using parts he had available on his truck. No need for visiting again.
I strongly recommend Mike and his plumbing company. It's old fashioned, honest, competent work from someone who is very fair-minded. But at the same time quite fast! You should have seen him work the brass fittings using a combination of the oldest and the very newest technologies in rapid succession.
Response from the owner · 6 months ago
Thank you so much for the wonderful review and for recommending our company. We’re glad Mike could respond on short notice and resolve the complicated issues quickly using parts from his truck. Your kind words about his honesty, skill, and fair-minded approach mean a lot to our team. Please don’t hesitate to contact us if you need anything in the future.