RB Rockwell Brothers Air Conditioning / Heating and IAQ Experts at a glance
Customers frequently highlight prompt arrivals, professional conduct, and clear communication regarding service details and pricing. Recurring themes include thorough maintenance, filter changes, system installations, and honest assessments that avoid unnecessary repairs. While most reviews praise the company's reliability and cleanliness, the few negative comments cite charging for quotes and a specific instance of poor time management and lack of accountability.
Google rating: 5.0 out of 5 from 690 reviews (99% five-star).
Reviews on this page: 690 Google reviews (599 with written comments, 52 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: November 11, 2026.
Service: HVAC Contractor serving Las Vegas, Nevada.
Data from Google, last updated November 13, 2026.
Star ratings
690 Google reviews we collected
5.0of 5
5 stars68399%
4 stars30%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 599 written reviews
100%praise
Praise1,467100%
Complaints70%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude31722%
Speed & response26618%
Would recommend24016%
Quality & results23716%
Honesty & trust17812%
Communication1399%
Price & value977%
What customers talk about
We read 599 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, very quick quality service, very clean, A-1 company!”
“Clean job, professional team, expert knowledge, responsive, accomodating”
“I will recommend Rockwell Brothers for all HVAC needs.”
“I WOULD NOT RECOMMEND THIS COMPANY.”
“Rockwell Brothers air conditioning, great service and customer service to, technicians are knowledgeable and reliable, arrive in time.”
“They are reliable, and they are nice they changed my filter the old one was dirty.”
“Their prices are very reasonable and they explained everything to you which gives you a peace of mind.”
“…units, and genuinely wants to give you only what you need fixed at a fair price while educating you on what you will need to replace later so you can…”
“This would have been very expensive if not being maintained and kept clean.”
People customers mention
Ken37 reviews
Ryan14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
These guys rock!!! Very professional, very quick quality service, very clean, A-1 company!!! Thank you!!!
They came to replace my 6 month filters. A-1 service and very professional !! Thanks guys !!
They came out to fix my heater on time and 5 minutes they were done. Very happy with their professional service. Thank you!
They came out to maintenance my air conditioner system and filter change. A-1 service and very professional and very quick quality service!! These guys are the best!! Thanks guys!!!
Services: Heating system maintenance
Response from the owner · Edited 4 months ago
We appreciate your kind words and are delighted to hear about your positive experiences with our team. Delivering professional and efficient service is our commitment, and your satisfaction motivates us to maintain these high standards. Thank you for your trust in us; we look forward to serving you again.
Gina Archer5 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
They are always so professional and helpful. Love using them for summer/winter tune-up to make sure everything is running smoothly
Price assessment: Reasonable price
Services: HVAC system maintenance, A/C system maintenance, Heating system maintenance
Response from the owner · 11 months ago
Hi Gina, thank you so much for the 5-star review and for sharing your experience with us! We truly appreciate you choosing RB Rockwell Brothers HVAC and IAQ, conveniently located at 3325 W Ali Baba Lane, Suite 609 in Las Vegas.
We’re glad to hear you were happy with our HVAC system maintenance and A/C system maintenance services and that you found our pricing reasonable. Providing dependable, high-quality service at a fair value is always our goal, and your feedback means a lot to our entire team.
Thank you again, Gina, for your trust and support. We look forward to continuing to take care of your home comfort needs!
#yourneighborhoodexperts
Manny Kilates7 reviewsiTotal number of Google reviews Manny has written across all businesses on Google Maps, not just this one.
Maintenance visit on our HVAC unit. Jaden and Brandon performed excellent service. We highly recommend Rockwell Brothers.
Price assessment: Not sure
Price: $200–400
Services: HVAC system maintenance, Heating system repair
Response from the owner · a year ago
Thanks so much for your feedback! We’re thrilled Jaden and Brandon delivered excellent service and appreciate your recommendation of Rockwell Brothers.
#yourneighborhoodexperts
deborah fortuna7 reviewsiTotal number of Google reviews deborah has written across all businesses on Google Maps, not just this one.
Couldn't ask for better service from Rockwell Brothers. Fantastic company who deliver and keep their end of the bargain. They installed my new HVAC back in April and returned today 11/09 to do the promised General maintenance. Thank you Kobe for superb service. I will recommend Rockwell Brothers for all HVAC needs. They're honest people who give great service.
Rockwell Brothers never disappoint. They give great service.
Price assessment: Great price
Price: $1–100
Positive: Responsiveness
Services: HVAC system maintenance
Services: HVAC system maintenance
Response from the owner · a year ago
Hi, Deborah! Thank you so much for your kind words and recommendations! We're glad you're happy with the service and appreciate your trust in Us. Ken and the team are always here when you need us!
#yourneighborhoodExperts
Herschel Bird5 reviewsiTotal number of Google reviews Herschel has written across all businesses on Google Maps, not just this one.
We had new A/c system installed last year. Whole experience great including prompt follow-up.
Price assessment: Reasonable price
Price: $1,000+
Services: A/C system maintenance, Heating system installation, Install AC
Response from the owner · 10 months ago
Hi Herschel, thank you so much for the excellent 5-star review and for continuing to trust RB Rockwell Brothers HVAC and IAQ, located at 3325 W Ali Baba Lane in Las Vegas.
We’re glad to hear that you had a great experience with your new A/C system installation and heating system installation, and that our prompt follow-up met your expectations. Making sure our customers feel confident and well taken care of before, during, and after an installation is very important to us.
Thank you again, Herschel, for your support and kind words. We truly appreciate your business and look forward to keeping your system running smoothly for many years to come!
Cruz Orozco2 reviewsiTotal number of Google reviews Cruz has written across all businesses on Google Maps, not just this one.
Rockwell Brothers air conditioning, great service and customer service to, technicians are knowledgeable and reliable, arrive in time. Best service in the Las Vegas area.
Ryan Ejares the technician did a great job and really good customer service to. Thank you guys for a great job today
Price assessment: Great price
Services: HVAC system maintenance
Response from the owner · Edited 2 months ago
We appreciate your kind words about our service and technicians, particularly Ryan. Our commitment to excellence in air conditioning and customer satisfaction is paramount. Thank you for trusting us with your needs; we look forward to serving you again in the future.
Coletta Eldridge2 reviewsiTotal number of Google reviews Coletta has written across all businesses on Google Maps, not just this one.
They are the most complete and helpful company that we have ever worked with. We are really anxious to get our new air comditioner and air purifier tomorrow. Thank you. Coletta Eldridge
They came yesterday and are so professional. They worked extremely hard and very efficient. After all work was done, they cleaned everything up, even vacuuming where dirt got on floors from the attic.
Price assessment: Great price
Services: HVAC system maintenance, A/C system maintenance
Response from the owner · 2 weeks ago
Thank you so much, Coletta, for your wonderful review and for trusting Rockwell Brothers Air Conditioning & Heating with your home's comfort!
It was truly our pleasure to install your brand-new air conditioning system and whole-home air purifier. At Rockwell Brothers, we believe our relationship with our customers doesn't end after the installation — it's just the beginning!
With your new system backed by a 10-year warranty, our commitment is to provide you with dependable service, professional maintenance, and continued support for years to come. We're not just here to install your equipment; we're here to help protect your investment and keep your home comfortable throughout the life of your system.
**Welcome to the Rockwell Brothers family!** You can count on us to be there whenever you need us, taking care of all your heating, cooling, and indoor air quality needs.
Thank you again for choosing Rockwell Brothers — **Your Neighborhood Experts!**
matt lutao5 reviewsiTotal number of Google reviews matt has written across all businesses on Google Maps, not just this one.
Clean job, professional team, expert knowledge, responsive, accomodating
Price assessment: Reasonable price
Price: $2,000+
Services: HVAC system maintenance
Response from the owner · 3 weeks ago
Thank you so much, Matt, for your wonderful review and for trusting RB Rockwell Brothers with your new air conditioning system!
As a family-owned HVAC company here in Las Vegas, we're proud to serve homeowners in the 89139 community.
Our commitment doesn't end after installation. We're here to help maintain your system and keep your family comfortable for the next 10 years and beyond.
We're also excited that your new system includes our **Astro Wi-Fi Smart Thermostat**, providing convenient temperature control and added peace of mind through its carbon monoxide monitoring feature.
Along with your **10-year labor and refrigerant warranty coverage**, our goal is to provide not only comfort and efficiency but also long-term protection for your investment.
Thank you again, Matt, for trusting our family to take care of yours. We're always just a phone call away!
**— The Rockwell Brothers Team**
Aida Miranda2 reviewsiTotal number of Google reviews Aida has written across all businesses on Google Maps, not just this one.
Sir JR is helpful to us and we have a great experience with him regarding our problem in our AC . He gave us a lot of information to their new services available.
Price assessment: Not sure
Price: $200–400
Services: A/C system maintenance
Response from the owner · 3 weeks ago
Thank you so much, Aida, for taking the time to share your wonderful experience with RB Rockwell Brothers Air Conditioning, Heating & IAQ Experts!
We’re delighted to hear that JR was able to assist you with your air conditioning concerns and provide helpful information about our services. At Rockwell Brothers, we believe in going beyond simply fixing AC problems. Our goal is to educate our customers, provide honest recommendations, and help them make informed decisions about their home comfort.
We take great pride in delivering professional, reliable, and friendly service while building long-lasting relationships with our customers. Your kind words mean a lot to JR and our entire team.
Thank you again for trusting Rockwell Brothers with your home comfort needs. We truly appreciate your support and look forward to serving you and your family for many years to come!
Arnel AlbertoLocal Guide · 18 reviewsiTotal number of Google reviews Arnel has written across all businesses on Google Maps, not just this one.
As always, Rockwell Brothers did it again. Ryan was amazing and so knowledgeable. My wife and I are retired and on fixed income. Having our system serviced is stressful as you don't know how much it'll cost. Their prices are very reasonable and they explained everything to you which gives you a peace of mind. I know we can sleep well tonight with the perfect temperature... Thanks again to Kobe. You are an asset to your company.
Price assessment: Great price
Price: $1,000+
Response from the owner · Edited 4 months ago
We are grateful for your kind words and thrilled to hear about your positive experience with Ryan. Our team is dedicated to providing exceptional service and transparency to ensure your comfort. Thank you for trusting us with your HVAC needs; we look forward to serving you again in the future.