Landscape architect · Hildebran, NC · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%87+22.7Value 15%51+7.8Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 35 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 47%
4.8★★★★★25 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the punctuality, communication, and reasonable pricing of RD3 Landscaping services, which include irrigation repairs, lawn maintenance, and tree care. Reviewers note that the owner explains work steps clearly and adheres to scheduled appointments. However, low-star feedback highlights concerns regarding unexpected costs exceeding initial quotes and a lack of written documentation or warranty follow-up.
Google rating: 4.8 out of 5 from 25 reviews (96% five-star).
Reviews on this page: 25 Google reviews (17 with written comments).
Owner responses: the business replied to 4% of reviews.
Most recent review: August 1, 2026.
Service: Sprinkler System Installation serving Hildebran, North Carolina.
Data from Google, last updated October 28, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
RD3 LandscapingSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RD3 Landscaping: 88/100 on this factor. Category median: 85.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RD3 Landscaping: 87/100 on this factor. Category median: 82.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RD3 Landscaping: 51/100 on this factor. Category median: 99.C
51
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RD3 Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
25 Google reviews we collected
4.8of 5
5 stars2496%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 17 written reviews
92%praise
Praise3392%
Complaints38%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results925%
Price & value719%
Would recommend719%
Staff & attitude514%
Speed & response514%
Communication26%
Honesty & trust13%
What customers talk about
We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A fine young man who does great service the “old fashioned way” at a reasonable price.”
“Richard always does a fantastic job at a very reasonable rate.”
“We highly recommend Richard and RD3 for any of your sprinkler or landscaping needs!”
“Richard responded quickly to my need for irrigation servicing and completed the work professionally and skillfully.”
“We scheduled with Richard who came out right on the scheduled date and time and found the leak immediately.”
“…h and dry for futher servicing, Richard reset and flushed our system, explaining each step as he went, to give us the best results for maintaining our…”
“Also very reliable and reasonable pricing!”
People customers mention
Richard4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired RD3 Landscaping for 4 kinds of job. Pick one to see what they paid and said.
MMarlene11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
After our initial sprinkler installer left us high and dry for futher servicing, Richard reset and flushed our system, explaining each step as he went, to give us the best results for maintaining our yard. He was informative, personal, and professional. We'll be calling on RD3 for our futher maintenance issues.
Great price
FFrankLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This my first time calling RD3 for repair work on my irrigation system. Richard that he would be there in just a few days and he was. Shortly after arriving he replaced the control module. We tested the system together and all functioned as needed. Richard was easy to work with and has a good personality. I…
Reasonable priceIrrigation system repair & maintenance
MMarthaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Hard worker that shows up when scheduled. I will definately use his services again.
Reasonable priceIrrigation system repair & maintenance
KKim5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We had a severe leak in our sprinkler system in Catawba Springs. We scheduled with Richard who came out right on the scheduled date and time and found the leak immediately. He needed a part and went to pick it up and it works great. He left our yard in great condition and made sure everything was working great…
AAngie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Richard always does a fantastic job at a very reasonable rate. We are extremely happy with his services.
Great priceMulchingLandscaping maintenanceLawn mowing & maintenance
SStephen13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Rich is all of the following and more:
Attention to detail
Performs precise adjustment on rotors and heads
Very nice and easy to get along with
Professional friendly attitude
Very punctual and Calls ahead when coming
Pricing is very fair for parts and labor
After our initial sprinkler installer left us high and dry for futher servicing, Richard reset and flushed our system, explaining each step as he went, to give us the best results for maintaining our yard. He was informative, personal, and professional. We'll be calling on RD3 for our futher maintenance issues.
Price assessment: Great price
F
Frank Edward Cushman Jr.Local Guide · 16 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
This my first time calling RD3 for repair work on my irrigation system. Richard that he would be there in just a few days and he was. Shortly after arriving he replaced the control module. We tested the system together and all functioned as needed. Richard was easy to work with and has a good personality. I will be calling them for future landscape related work. Very Pleased.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
M
Martha UnderdownLocal Guide · 20 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
We had a severe leak in our sprinkler system in Catawba Springs. We scheduled with Richard who came out right on the scheduled date and time and found the leak immediately. He needed a part and went to pick it up and it works great. He left our yard in great condition and made sure everything was working great before he left. A fine young man who does great service the “old fashioned way” at a reasonable price. We highly recommend Richard and RD3 for any of your sprinkler or landscaping needs!!
A
Angie Starnes2 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Rich is all of the following and more:
Attention to detail
Performs precise adjustment on rotors and heads
Very nice and easy to get along with
Professional friendly attitude
Very punctual and Calls ahead when coming
Pricing is very fair for parts and labor
Services: Irrigation system repair & maintenance
A
Aline PhillipsLocal Guide · 21 reviewsiTotal number of Google reviews Aline has written across all businesses on Google Maps, not just this one.
Richard was amazing!!!! He worked all day and fixed our irrigation system. Every year we have had someone come out to try to fix all the zones unsuccessfully. Richard was able to fix every single one. He was on time and did a fantastic job. Highly highly recommend!
C
Chris Huffman5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Top-drawer customer service from RD3 Landscaping!
Richard responded quickly to my need for irrigation servicing and completed the work professionally and skillfully.
I highly recommend this company.
D
Don Corll5 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
When we had a major water leak in the irrigation system and had to shut off our main water Richard promptly came out and capped the pipe so we could get water back in the house. He scheduled the time to come back out and replace the damaged check valve and pvc pipe. He showed up at the scheduled time and completed the work.
T
Thomas MasselliLocal Guide · 62 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Rd3 Landscaping has been my "go to" contractor for lawn and garden irrigation repairs for the past few years. Rich has repaired heads, installed a wireless rain detector shut off, and repaired broken distribution lines. He is scheduled later this month to repair a broken low voltage landscaping light. His work is 1st class. His adherence to his promised work schedule is 100%. And his commitment to standing behind his work is exceptional. I highly recommend Rd3 Landscaping.
