REACH Rehab + Chiropractic Performance Center at a glance
Google reviewers rate this Detroit chiropractic center five stars based on four hundred seventy-two reviews, highlighting thorough intake processes, personalized exercise plans, and effective treatment for back, neck, and joint pain. Patients frequently note the staff's educational approach, which explains root causes and provides home exercises for long-term relief, alongside services like massage and shockwave therapy. The owner responds to all reviews. Criticisms in low-star excerpts focus on perceived sales tactics during initial appointments and poor phone customer service, including rude interactions and missed callbacks.
Google rating: 5.0 out of 5 from 472 reviews (99% five-star).
Reviews on this page: 472 Google reviews (446 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Pet Chiropractor serving Detroit, Michigan.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
472 reviews on Google
5★466
4★3
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
TS
Teri Stotts4 reviews
★★★★★
First appointment and I feel better than I have in a year. Dr. Burr is very knowledgeable, thorough and professional. I will continue to refer those who is looking for a chiropractor. Thank you for being exceptional at your profession.
Susie is pretty fantastic as well!
Response from the owner · 3 days ago
Teri, thank you so much for the kind review. We are so glad your first appointment brought relief, and we truly appreciate your trust. We will share your generous praise with Dr. Burr and Susie. Thank you for recommending us to others.
I started seeing Dr. Sheridan Kent at the Royal Oak location (REACH @ Home Turf Gym) after tweaking my back. The intake was very thorough and we discussed both the acute issue I was having and other more chronic problems I have. She listened thoroughly, spent time documenting my baseline range of motion, asked great questions and came up with a strategy for me that has significantly helped. It feels like a combo of PT and Chiro with personalized home exercises and forming realistic and practical goals for improving mobility. Dr. Kent is great and I’ve seen great progress as a result.
Response from the owner · 4 days ago
Thank you so much for the wonderful review, Amy. We are thrilled to hear Dr. Kent’s thorough approach and personalized plan have helped with both your acute issue and chronic concerns. We appreciate you trusting us with your care and are glad you are seeing great progress. We look forward to continuing to support your mobility goals.
Dr Burr and staff are exceptional. I suffered from severe back pain with no relief prospect in sight. Dr Burr pin pointed the issue, relieved the issue step by step without the traditional adjustments and provided me the tools I need to continue strengthening with easy maintenance exercises doable at home and office. 1000% recommend Reach Rehab. Client for life
Response from the owner · 5 days ago
Thank you so much for the wonderful review, Kasim. We are thrilled Dr Burr and the team could pinpoint your back issue and provide a step by step plan with easy exercises that work at home and in the office. Your 1000% recommendation means a great deal to us and we are honored to be part of your care for life. We look forward to supporting your continued strength and mobility.
Josh, thank you for the wonderful review. We are thrilled you had a great experience and appreciate your recommendation. We look forward to serving you again.
My daughters has seen Dr. Sheridan Kent and has seen significant improvement. Dr Kent is kind approachable and knowledgeable. We highly recommend!
Response from the owner · 2 weeks ago
Thank you, Donna, for sharing this wonderful feedback. We are so glad to hear your daughter has seen significant improvement and that Dr. Kent was kind, approachable and knowledgeable. We appreciate your high recommendation and will be sure to pass your compliments along to Dr. Kent and our team. Your trust means a lot to us.
I was nervous to go to a chiropractor, but after an injury and back injections, my back & hips still felt "stuck". I had met RJ previously and knew he's the doc I would try if I needed, and I'm glad I did. He listened to my issues and history, and addressed the problem, giving me some adjustments, but also discussing with me different stretches and exercises I could do on my own. He even worked with me to show me better ways to lift, for instance, so I could avoid injury in the future. I'm glad to have gone to RJ - he fixed me! And gave me the tools to fix myself without being dependent on repeat visits.
Response from the owner · a month ago
Thank you for sharing your experience, Sandra. We are so glad RJ listened to your concerns and was able to address your back and hip issues while teaching you stretches, exercises and safer lifting techniques. It means a lot to hear you feel better and empowered to manage your recovery on your own. We appreciate your trust and kind words.
I’ve been working with Dr. Kent for the past few weeks. She has helped me iron out my ongoing neck pain that has plagued me for months. I recommend coming to REACH to help you feel your best! I’ve been able to lift heavier weights since feeling looser and it’s great!
Response from the owner · a month ago
Thank you, Sara, for sharing your experience and for the recommendation. We are thrilled Dr. Kent was able to help reduce your neck pain and that you are lifting heavier weights feeling looser. Helping patients return to activities they enjoy is what we strive for. We appreciate you trusting REACH with your care.
I hurt my back on the job, working heavy lifting. Dr Burr met with me once a week, cracking my back and having me do stretches and exercises that helped my back recover. He then worked with me on reviewing ways to better myself on the job and at home to ensure I recover properly and prevent future injury. I felt very comfortable and listened to each time I was there and was given wonderful care.
Response from the owner · a month ago
Thank you, Alexander, for taking the time to share your experience. We are glad Dr Burr's care and guidance helped your recovery and that you felt comfortable and heard during each visit. Hearing that our stretches and prevention tips made a difference means a lot to us. We appreciate you trusting us with your care and wish you continued progress.
My physical therapist recommended me to REACH and RJ and I am so happy he did. RJ greatly helped me with back pain from a bulged disc and gave me the tools to stay on top of it so I can live pain free and do all of the things I want to do. They focus on figuring out the thing causing the issue and look for real solutions that create long term relief, not just a quick fix that doesn't fix the root issue. I couldn't recommend them more.
Response from the owner · a month ago
Thank you, John-Mark, for the kind words and recommendation. We're thrilled RJ and our team could help relieve your back pain and give you tools for long-term management. Hearing that our focus on addressing root causes made a difference means a lot to us. We're here whenever you need ongoing support.
Highly recommend reach Chiro for anyone who may have been to another practice and did not receive the level of education, professionalism and results that were looking for. RJ’s approach to chiropractor care definitely does not fit the perception one may have where all you do is get adjusted and then your done with your appointment. We went through a lot of exercises, understanding what may be causing my pain and a good game plan. I did not feel like he was pushing me to come see him multiple times a week or being committed to a long plan of care. Thank you for helping me become pain free!
Response from the owner · 2 months ago
Thank you so much for the wonderful review and recommendation, Omais. We’re thrilled RJ’s thorough approach, clear education, and personalized exercise plan helped you become pain free without pressuring you into unnecessary visits. We appreciate you trusting Reach Chiro and sharing your experience. If you need anything in the future, we’re here to help.
