Google reviewers rate this Memphis agency five stars based on one hundred and four reviews, with the owner responding to only three percent of them. Clients frequently describe the staff as knowledgeable, responsive, and attentive during home buying and selling transactions. Recurring themes include clear communication, availability for questions, and guidance for first-time buyers. The provided excerpts contain no low-star ratings or common criticisms.
Google rating: 5.0 out of 5 from 104 reviews (99% five-star).
Reviews on this page: 104 Google reviews (96 with written comments, 2 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: May 20, 2025.
Service: Real Estate Agent serving Memphis, Tennessee.
Data from Google, last updated November 4, 2026.
Star ratings
104 Google reviews we collected
5.0of 5
5 stars10399%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 96 written reviews
98%praise
Praise8398%
Complaints22%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude3339%
Would recommend1922%
Quality & results1214%
Speed & response911%
Honesty & trust89%
Communication45%
What customers talk about
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From start to finish, she was knowledgeable, responsive, and always had our best interests in mind.”
“We highly recommend Madelyn to anyone looking to buy or sell a home—she truly goes above and beyond!”
“Her attention to detail is fantastic and she works so hard to make it easier on her clients!”
“She was always a quick call or text away and eager to help find my home.”
“She acts with integrity and honesty in everything that she does.”
“She’s knowledgeable, helpful, so easy to work with and has the best personality.”
People customers mention
Ennis8 reviews
Barkley7 reviews
Martin5 reviews
Luna5 reviews
Sandra4 reviews
Realtor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Madelyn Winstead made our first home-buying experience incredibly easy and stress-free! From start to finish, she was knowledgeable, responsive, and always had our best interests in mind. She patiently guided us through every step, answering all our questions and ensuring we felt confident in our decisions. Her professionalism and dedication made the entire process smooth and enjoyable. We highly recommend Madelyn to anyone looking to buy or sell a home—she truly goes above and beyond!
L
Lydia Wainwright5 reviewsiTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
Madelyn Winstead made the process of being a first time home buyer so easy and enjoyable! She was always a quick call or text away and eager to help find my home. I highly recommend Madelyn for all your needs!
E
Emily Hunt1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Real Estate Agency is amazing! Erica Martin goes above and beyond to make sure we got everything we wanted! Her attention to detail is fantastic and she works so hard to make it easier on her clients! Highly recommend using them!
C
courtney compton3 reviewsiTotal number of Google reviews courtney has written across all businesses on Google Maps, not just this one.
Erica Martin truly made the purchase of our first home simply amazing! Her ability to bring such positivity, warmth, and confidence to the entire process made what is usually a stressful experience an enjoyable and easy one!! She always took my calls, always put my mind at ease and always had my husband and my best interests at heart! We could not have been happier!
M
Merrie Beck8 reviewsiTotal number of Google reviews Merrie has written across all businesses on Google Maps, not just this one.
If I were buying or selling a house, Erica Martin would be the first person that I would call. Erica has a strong understanding of the housing market. She acts with integrity and honesty in everything that she does. She has an engaging personality and always a pleasure to be around!
R
Rachel Smith-Jennè1 reviewiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Working with Erica Martin was a wonderful experience! She is beyond knowledgeable and was able to walk our family through the first-time buying experience! Erica is friendly and cares about making the right fit for anyone’s needs! We really appreciate her and all the hard work that she puts in for her clients!
M
M Mai1 reviewiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
There isn’t enough room to shout the praises I have for Sandra B! If you want someone to have your back, fight for you and push you to find and have the best it’s Sandra B HANDS DOWN!! Hit this Amazing woman up and she will help make your dreams come true and will be a rock and a prayer warrior for your journey!
