Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
Google reviewers rate Real Property Management Southland 4.8 out of 5 based on 946 reviews, with the owner responding to 91% of comments. Positive feedback frequently highlights responsive communication, professional assistance during property tours, and effective management of rental units and maintenance requests. However, recurring criticisms in lower-star reviews involve disputed fees, delayed maintenance repairs, and poor communication regarding application processes.
Data from Google, last updated November 5, 2026.
946 Google reviews we collected
Phrases our text analysis found in 700 written reviews
How often each topic comes up in the written reviews
We read 700 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Yes great Service and very helpful and so kind and generous”
“Sarah was very sweet with me and very upfront, Angie very nasty and unprofessional.”
“Maria has been very helpful and responsive with any issues that come up at my property.”
“Poor communication, unclear requirements, and long delays after paying the application fee.”
“He listened to my input and we were pending in under 45 days, and closed 30 days later.”
“Poor communication and conflicting information resulted in my application sitting unprocessed, with no indication that it had been denied.”
“I have had such a great experience working with Maria at the property management company.”
“Awful company, I now have a bad mark on my credit as well as gave to go to court to recover my money.”
“So if you are thinking about selling a rental property I highly recommend Perry Karn.”
“As a renter, I would not recommend this site to any property owner that aims to rent their property.”
“…ce requests, or resolving my parking issue, she was professional and genuinely cared about making sure everything was taken care of.…”
“Dishonest practices to secure more money.”
“I did Not get a great experience with this company expecting more reasonable options and better understanding to be helped on renting a property afte…”
“It is nearly impossible to speak to anyone about any issues regarding maintenance, overcharges, or to get a simple question answered.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 946 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Yes great Service and very helpful and so kind and generous
Thank you, Rachel! We appreciate your kind words and are glad to hear you found our service helpful and generous. Your support means a lot to us!
This management company is the worst . They tried to raise our rent by so much that it was illegal and they tried to disguise it under “fees”. They imposed a trash fee and a pet fee/rent even though none of that was in the contract before we moved in. One time they wanted us to pay the rent on the 1st even though on our contract our rent was due the 15th. Since we didnt pay on the 1st, as it was not in the contract, they wanted to charge us late fees. They would also still charge late fees even though the grace period is 5 days after the first. They would take forever to come fix any issues the apartment had and they would sometimes come and “fix” things yet they always made things worse. The maintenance was the worst.
I spoke to Juan this morning as I am looking for a property management service. He was very helpful and friendly. He answered all my questions
Thank you, Manny! I'm glad to hear that Juan was helpful and friendly in addressing your questions about our property management service. We appreciate your feedback!
Maria has been very helpful and responsive with any issues that come up at my property.
Thank you, Raul, for your kind words! We're glad to hear that Maria has been helpful and responsive with your property issues. Your feedback is greatly appreciated!
I have had such a great experience working with Maria at the property management company. She has been very kind, professional, patient, and helpful throughout the entire process. Maria took the time to answer all of my questions and made sure I understood everything clearly. It’s not always easy dealing with property management, but Maria made the experience smooth and stress free. She is always respectful, understanding, and willing to help whenever I need assistance. I truly appreciate her excellent customer service and the way she treated me with kindness and respect. Thank you, Maria, for going above and beyond. You are truly appreciated and a wonderful representative of the company!
Thank you, Jessi, for your wonderful feedback! We're glad to hear about your positive experience with Maria. Her dedication to providing excellent service and support truly makes a difference. Your appreciation means a lot to us!
Amazing property management company and sales agent. They managed my rental for 4 years and did a great job, I never had to worry about anything. Then when it came time to sell Perry Karn did a great job. When I decided to sell I was looking at the comps that were for sale with several being on the market 100-300+ days! I expressed to Perry I wanted to price it accordingly to get it sold. He listened to my input and we were pending in under 45 days, and closed 30 days later. The transaction went very smoothly with no surprises. So if you are thinking about selling a rental property I highly recommend Perry Karn.
Thank you, Waikiki, for your wonderful feedback! We're glad to hear that our team, especially Perry, was able to assist you in both managing your rental and successfully selling your property. Your satisfaction is our priority, and we appreciate your recommendation!
Maria provided outstanding customer support! She handled my documents immediately and made the whole billing process completely stress-free. Thank you, Maria, for being so attentive and professional!
Thank you, Katerina! We're glad to hear that Maria provided you with outstanding support and made the billing process stress-free. We appreciate your kind words!
I want to thank Maria specifically for being the best person ever! She’s so understanding and just made sure I wasn’t stressed out but rent. Please give her a raise she deserves it
Thank you, Justine! We're glad to hear that Maria made such a positive impact on your experience. We appreciate your kind words and will definitely recognize her hard work!
Update #2: now I’m receiving spam emails from their credit running company. Update; after writing a lengthy email, explaining all of the illegal activity that I have been taking note and records of, I was offered a refund for my application only, but still have not been given an adverse action letter after asking more than 5 times. Maybe it’s because they got caught telling me three different stories of why I got denied… One of which is a requirement that was never disclosed nor do they have any formal written notice that that is the policy. Interesting. I wouldn’t trust Jackson Palmer. I wouldn’t trust Angie Dixon. They think they can simply fix things by offering a refund… Sorry I will definitely be getting justice. Initial post: Poor communication and conflicting information resulted in my application sitting unprocessed, with no indication that it had been denied. Property management later told me it was denied for a reason that was never listed as an application requirement. After I was sent an email from the property management responding to my inquiry as to why I haven’t heard back, I was told I had been denied days ago- still no formal notification from Findigs. I was then referred to apply to other units. ?
Hello Renee, We are sorry to hear that you had a poor experience. As has been explained to you, you have open collection accounts that came up on your credit report. Once we brought that to your attention, we were told by you it was "fraud". A best practice would be to disclose this prior to applying so that it can be discussed this with you prior to us finding it on your credit report. This would give us a chance to request documentation supporting your claim that it was fraud. A qualified applicant who did not have open collections was approved and signed a lease prior to us being provided any documentation that would counter the open collections showing on your credit report. Your application fee was refunded only as a courtesy, we are not in anyway required to refund that to you because your application was fully screened. We chose to do that simply as a courtesy. We wish you the best of luck in your rental search.
Viewed and applied for a home over the weekend through Findigs and was charged the $65 CA maximum screening fee. The following business day, the property was marked unavailable on my account. When I asked whether our application was actually being considered, I was told someone who applied before us had already been accepted. That is totally fine understandable, but we shouldn't have been charged/screened if someone before us was accepted, so I requested a refund under CA Civil Code 1950.6. After numerous emails, the company refused and essentially blamed Findigs for their screening process. Even more concerning, the listing remained active on Findigs and continued accepting applications and $65 fees for days after the property was confirmed unavailable. I have since reported my concerns to the appropriate state and city agencies, as well as Findigs. Prospective applicants should be very cautious, document everything, and report any similar issues.
Hello Jackie, we are sorry to hear that you were not approved for this property. This was a very popular property that leased very quickly. To clarify, we don't charge the maximum application fee, the current maximum is $65.86, and our fee is below that at a flat $65. To ensure that we are compliant with fair housing laws, our company screening policy is that we screen applications in the order they come in. An application that fully qualifies is then approved and given the opportunity to rent the unit. In your situation, your application screening did commence, and during that screening there were additional documents that were requested to verify that you met qualifications. Prior to us receiving those documents from you, another applicant was fully screened and qualified. They were approved and chose to move forward renting the unit. Real Property Management and Findigs has had fair housing attorney's review our screening policy many times to ensure it meets all requirements. If you would like to switch your application to one of our other units, please contact us and we would be happy to do so. Best of luck on your rental search.
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Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts