Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
ReCARES is rated 4.8 out of 5 based on 55 reviews, with the organization responding to 80% of feedback. Reviewers frequently highlight friendly volunteer staff, efficient equipment matching, and free access to medical supplies like wheelchairs and canes. However, lower-rated comments criticize the lack of online inventory information and the refusal to accept or dispose of unwanted donations, leading to wasted trips for some donors.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
55 Google reviews we collected
Phrases our text analysis found in 44 written reviews
How often each topic comes up in the written reviews
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their online matching system is easy to use and connected me to the right donors quickly, and the staff are always helpful and responsive.”
“The Volunteers are Very wonderful & efficient in their duties.”
“What a great way to support the community by taking medical device donations and redistributing them at no-cost!”
“Great people who do their absolute best to genuinely serve the Bay area community.”
“Great service to the community.”
praise complaint · found by our text analysis, Google review wording unchanged.
Real easy to donate the medical equipment my dad had. It's a really cool thing to drop off your gear and see all the people that they're helping. People should really donate their time to them
I was selling some used medical equipment online and was solicited to donate to this group by a person named Clarice. She became abusive when I declined. A reat winner in your organization, folks. You can be sure I will spread the word.
There always good people they help me with what I was looking for…I’m really appreciative of what they do for the community.
Wonderful idea to exchange used durable medical equipment that may not be covered by all insurance policies. Volunteer staff is super helpful and friendly.
ReCARES was able to match my medical equipment needs with efficiency and accuracy. Their online matching system is easy to use and connected me to the right donors quickly, and the staff are always helpful and responsive. I am very grateful for kind hearted people who volunteer at and donate to ReCARES. They…
I LOVE THIS PLACE BECAUSE THEY REALLY HELP PEOPLE OUT WITH THINGS THEY NEED , So go there, be patient & wait your turn in line, while you wait fill out their paperwork & Drop a Donation so these services will be around for those in need. There are 2 lines Now upon entering, # to the Left is the Drop off line and to…
4.8 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Real easy to donate the medical equipment my dad had. It's a really cool thing to drop off your gear and see all the people that they're helping. People should really donate their time to them
I was selling some used medical equipment online and was solicited to donate to this group by a person named Clarice. She became abusive when I declined. A reat winner in your organization, folks. You can be sure I will spread the word.
Hi Daniel, I'm sorry you were badly treated by someone presenting themselves as a ReCARES representative. We never push anyone to donate their surplus Home Healthcare resources to ReCARES. Some people find it more convenient to just donate to us and let us redistribute to the community at our 3 sites. Best wishes to you.
There always good people they help me with what I was looking for…I’m really appreciative of what they do for the community.
Thanks Juanis, We always enjoy it when we can provide our visitors with just what they need. It doesn't work out all the time, but I am glad to hear that you were happy.
Always ppl are happy to help. My mom is a happy with what she gets.
Wonderful idea to exchange used durable medical equipment that may not be covered by all insurance policies. Volunteer staff is super helpful and friendly.
I've donated here several times. The people are friendly and helpful.
ReCARES was able to match my medical equipment needs with efficiency and accuracy. Their online matching system is easy to use and connected me to the right donors quickly, and the staff are always helpful and responsive. I am very grateful for kind hearted people who volunteer at and donate to ReCARES. They reminded me to be generous and compassionate even towards complete strangers in need.
I appreciate all the help, their support for all disability. Thank you
I LOVE THIS PLACE BECAUSE THEY REALLY HELP PEOPLE OUT WITH THINGS THEY NEED , So go there, be patient & wait your turn in line, while you wait fill out their paperwork & Drop a Donation so these services will be around for those in need. There are 2 lines Now upon entering, # to the Left is the Drop off line and to the Right is a lane used for people that have Mobility issues where you can find an open parking spot and come over to the Service Line. The Volunteers are Very wonderful & efficient in their duties.
Thanks for the kind words "BT". Many people do come early to wait for us to open at Noon, but actually items come in all day between 12-4, and the item you want may not come in until 2:30, so you will miss out if you come too early. Also, all the people receiving and distributing the supplies and equipment are volunteers who enjoy trying to help you out. ReCARES could not operate without our great volunteers!
This is a wonderful organization with fantastic volunteers.
Thanks so much Janet! We do have a great group of volunteers, and they really enjoy helping the community by providing much needed home health supplies and equipment.
Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
