Google reviewers rate the clinic five stars, frequently citing friendly staff, knowledgeable therapists, and comprehensive assessments for conditions like joint replacements and chronic pain. Patients note that providers offer clear explanations for home exercises and maintain a supportive environment. However, a minority of low-star reviews criticize billing practices for being deceptive regarding costs and describe front desk interactions as rude, including disputes over cancellation fees and insurance verification.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The team of Joel, Ben and Jessica have been AMAZING in helping me strengthen muscles to relieve my hip pain. I highly recommend Reclaim PT!!!
Lisa, thank-you for your review and allowing us to be part of your recovery journey- that's a dream team for sure. all the best Reclaim
Staff was courteous and friendly. They provided good explanations and instructions for new exercises added to daily routines
Very professional and friendly. They listen to your concerns and answer your questions as best they can. I will only go to them for my physical therapy.
This is the best physical therapy I have ever experienced. They really care and address your specific problem areas.
I have received PT from Reclaim for recovery from shoulder replacement and knee replacement. I have been very satisfied with all of the providers, and their care. They know what they are doing and they are very compassionate and knowledgeable.
Thank you, David, for your kind words! We're thrilled to hear about your positive experiences with our team during your recovery. Your satisfaction means a lot to us, and we wish you continued progress in your healing journey.
Excellent care!
I was seen by Kristi Hess and she is amazing! I highly recommend Reclaim Physical Therapy .
Every part of my experience in this office was very pleasant and I felt very cared for. Such Incredible and friendly people at Reclaim Physical Therapy.
Everyone at Reclaim is fantastic!
Excellent staff, knowledgeable, with a holistic approach. The assessment was comprehensive with some excellent questions and follow up. I feel confident in their hands. This was my first visit, and l I look forward to therapy appointments. Others, like specific sports and spine will use stealth denial of OHP clients, but Reclaim will not do that. Recommended!