Customers frequently praise the speed of service, reasonable pricing, and the quality of dry cleaning and alterations, noting that items often return in better condition than expected. Positive feedback highlights friendly staff and quick turnaround times for various garments. However, several low-rated reviews describe recurring issues with communication, missed deadlines, and items returning with stains, odors, or damage, leading some customers to express dissatisfaction with the thoroughness of the work.
Google rating: 4.6 out of 5 from 1,292 reviews (83% five-star).
Reviews on this page: 1,292 Google reviews (939 with written comments, 6 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: September 23, 2026.
Service: Ironing Service serving Ogden, Utah.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
1,292 reviews on Google
5★1,067
4★91
3★27
2★21
1★86
Reviews from Google, shown as published (original wording, unedited).
JM
Julie Mcfarland6 reviews
★★★★★
I am extremely disappointed in my experience here, if i could leave zero stars i would!! I have come here in the past and they have done a decent job, but my experience today was horrible. I took a duvet cover to them for them to clean, and it came back with an intense chemical smell, and they just shoved it into the bag, no folding or pressing! I paid almost a hundred dollars for them to clean this and it was a complete waste of my money, I would have been better off just taking it to a coin laundromat and washing it myself!
Response from the owner · a month ago
We are so sorry that you had a poor experience at our location. We are always willing to re-clean or re-press any garment if the quality is not what it should be. Please return it to the store and we do what we can to make it right for you. Our goal is to continually improve appreciate any comments. Thank you
Wool and cashmere coats came back beautiful and perfect!
Response from the owner · a month ago
Thank you, Kat. We are so happy your wool and cashmere coats returned looking beautiful and just as you hoped. Our team appreciates your feedback and is glad we could meet your expectations. We look forward to serving you again.
Good quality work and exceptional serviced and on time !!
Response from the owner · a month ago
Thank you, Al, for the 5-star review! We’re thrilled to hear you were pleased with the quality, exceptional service, and our timeliness. We appreciate your trust and look forward to serving you again.
The clothes I dropped off was perfect the attitude's great and I look forward to using them again.
Response from the owner · 2 months ago
Thank you, Jim, for the great review! We're glad the clothes came back perfect and that our team's attitude made the experience pleasant. We appreciate your trust and look forward to serving you again.
Very hard to find a great cleaners nowadays. Way beyond expectations!
Response from the owner · 2 months ago
Thank you so much for your kind words, Aldon. We're thrilled to hear we exceeded your expectations and that you found our service exceptional. We appreciate your trust and look forward to serving you again soon.
BEST experience! They we’re so quick and so professional, they cleaned my wedding dress and were so gentle with it and did an amazing job getting the mud out of it! will be coming back again in the future!
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Kaitlyn! We're so glad we could get the mud out and that your wedding dress received gentle, professional care. It was a pleasure to help prepare such an important gown, and we look forward to assisting you again in the future. If you need preservation, alterations, or care advice, please reach out.
Awesome job!
I am a new customer to Red Hanger Cleaners in North Ogden. They did a fantastic job in cleaning a bed quilt! Not only were they able to remove a makeup stain on the quilt, they did this in record time…a lifesaver for me since I was having overnight guests! They had it cleaned and sanitized in less than 24 hrs.!
I will now be bringing all my dry cleaning to Red Hanger! They are wonderful!
Response from the owner · 2 months ago
Thank you, Susan, for the wonderful review. We’re so glad we could remove the makeup stain and have your quilt cleaned and sanitized in under 24 hours. It’s a pleasure to welcome you as a new customer, and we appreciate you trusting Red Hanger with your dry cleaning. We look forward to caring for all your items and being here when you need something done quickly.
I took some pair of jeans to get dry cleaned and they came back. Amazing. Looking brand new definitely would go back.
Response from the owner · 2 months ago
Thank you, Antonio. We’re thrilled your jeans came back looking brand new and appreciate you sharing your experience. We look forward to caring for more of your garments and delivering the same great results next time.
They did a great job with my very very dirty wedding dress! It’s great knowing that something so expensive and meaningful was greatly taken care of.
Response from the owner · 2 months ago
Thank you so much for the kind review, Melissa. We're thrilled we could restore your very, very dirty wedding dress and take great care of something so meaningful and valuable. It means a lot that you trusted us with it. Contact us anytime if you need preservation, alterations, or future cleanings.
