Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Customers consistently praise Red Rock Junk Removal for its punctuality, friendly staff, and efficient handling of various items, including large loads. Reviewers highlight transparent communication, easy scheduling, and fair pricing as key positives. However, low-star reviews indicate a pattern where on-site costs significantly exceeded initial estimates provided via photos, leading to customer dissatisfaction. The business maintains a perfect 5.0 rating from 589 reviews and the owner responds to 98% of feedback.
Data from Google, last updated November 11, 2026.
589 Google reviews we collected
Phrases our text analysis found in 520 written reviews
How often each topic comes up in the written reviews
We read 520 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The two young men from Red Rock Junk Removal were polite, friendly, and professional.”
“I really appreciated the fast service, same-day delivery, competitive pricing, and professional quality.”
“She was able to squeeze us in today… The first company we hired was a total no-show and everything had to be gone.”
“I felt the price was fair and was very pleased with the service.”
“This place is a total rip off.”
“Your team was completely transparent throughout, and I will be highly recommending your service.”
“I obviously canceled and definitely wouldn't recommend them to anyone.”
“They did a fantastic job, were very quick (considering the amt of junk needing to be removed), and were super friendly.”
“I was impressed with the A++ communication with me.”
“Honestly, the best group of people I have ever dealt with very communicative spot on with pricing and always showing up on time.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 589 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The two young men from Red Rock Junk Removal were polite, friendly, and professional. They got right to work, worked hard the entire time, and made the whole process easy. I felt the price was fair and was very pleased with the service. I’d gladly recommend them.
Thank you for the great experience. I really appreciated the fast service, same-day delivery, competitive pricing, and professional quality. Your team was completely transparent throughout, and I will be highly recommending your service.
Joey, we appreciate you taking the time to share your experience using our services. Thanks for highlighting that we offer great deals for the price with professional quality. We value your support and we're here if you need us again.
Best Service. Total professionals! Thank you
Kristen, we’re thrilled to hear you received the best service from our team. We're proud of our team, and we thank you for supporting local businesses. We look forward to serving you again.
Great experience with Red Rock. I got immediate response and setting up an estimate and later appointment was very easy. I was impressed with the A++ communication with me. Their work was quick and efficient.
Thanks for the kind review, Dave! We're thrilled our quick response, easy scheduling, and A++ communication made the experience smooth. We'll share your praise with the whole team. We look forward to helping with any future projects.
I have used them multiple times. Always professional and do a great job.
Shane, thank you for choosing us time and time again. We appreciate your continued trust and we're glad our team consistently delivers professional, high quality work. Hearing this from a returning customer keeps us motivated and we look forward to helping you again.
These guys were amazing! They did a fantastic job, were very quick (considering the amt of junk needing to be removed), and were super friendly. Def recommend them to others
Heather, thanks for the great review. We’re glad the crew could handle the request pronto. Your recommendation means a lot and helps others find us. We look forward to the opportunity to assist you again.
I was very happy to use this local, family owned business to haul away a very heavy concrete tabletop. They responded quickly and with a very reasonable price. I even got same day service! They were respectful and professional, yet friendly. I will definitely use them again.
Luane, thank you for the wonderful review. We’re delighted we could provide you with a quick same-day service. Thanks for sharing that our team has a great work ethic. We appreciate you choosing a local family owned business and look forward to helping you again.
The guys were very nice, and handeled everything with care.
Mickey, we’re glad the crew provided you with excellent service and handled everything with care. Your feedback means a lot to us, and we look forward to helping you again.
Great service, prompt and professional.
DJ, we thank you for sharing your experience. We're happy that you got your junk removed in a timely manner with great service. If you ever need other junk removed in the future, feel free to reach out anytime.
The guys were great. Pricing was straightforward, scheduling was easy. They worked fast and kept me in the know. Highly recommended
Kevin, we appreciate you sharing this. It’s great to hear that customers find our process of scheduling a visit simple and our fees practical. We also thank you for highlighting that our team makes sure to keep customers updated all the time and get things done quickly. Thank you for recommending us, we appreciate your trust.
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts