Steve Trammell7 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNo issues. I would recommend Redbox+. Prompt drop off and pick up, thanks Michael.
redbox+ Dumpsters of Metro Detroit
4.9 ★★★★★ 136 Google reviews · 24 photos
96%five-star reviews
72%reviews answered by the owner
Mar 2026latest review
redbox+ Dumpsters of Metro Detroit at a glance
Google users rate this Novi dumpster rental service 4.9 out of 5 based on 136 reviews, with the owner responding to 72% of them. Customers frequently highlight punctual deliveries, clear communication regarding schedules, and competitive pricing. Staff members are noted for placing dumpsters carefully to protect driveways and landscaping. A single recurring criticism involves unexpected extra fees charged after pickup, including comeback charges for driver wait times.
- Google rating: 4.9 out of 5 from 136 reviews (96% five-star).
- Reviews on this page: 136 Google reviews (119 with written comments, 15 with photos).
- Owner responses: the business replied to 72% of reviews.
- Most recent review: March 10, 2026.
- Service: Dumpster Rental Service serving Novi, Michigan.
Data from Google, last updated November 2, 2026.
Star ratings
136 Google reviews we collected
- 5 stars13196%
- 4 stars32%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 119 written reviews
- Praise17198%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude5129%
- Would recommend3319%
- Speed & response3118%
- Quality & results2615%
- Communication169%
- Price & value159%
- Honesty & trust21%
What customers talk about
We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very helpful and very cooperative much appreciated.”
“They were very nice to deal with, easy to pay and I would happily recommend them!”
“Left it right where I wanted it and did it quickly and quietly.”
“This guy Jose was awesome did an excellent job, made sure we were pleased on the position of the dumpster.”
“Worst dumpster company I have dealt with in the area.”
“They communicate with all the details very well, keeping you up to date with delivery and pickup.”
“Redbox was fantastic, delivered on time, picked up on time, and worth every penny!”
“This is a great reliable company.”
People customers mention
- Blaine 10 reviews
- Doug 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 136 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Chris Robinson3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMicheal dropped 2 dumpsters for us at 7 Eleven in Macomb Township. Very helpful and very cooperative much appreciated.
Matthew Dahl10 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery respectful, Michael worked with us to move our commercial vehicles around to get our dumpsters in appropriate locations.
Phillip Wrenbeck9 reviewsTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael was great. Took great care to protect the driveway and landscaping. Appreciate it!
David Kepsel11 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael was very proficient with the delivery and setup.
Ben Sanor4 reviewsTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience. Arrived on time and picked up on time. At the time I made the reservation, they had the best rates around.
Lisa Rowley7 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat communication with drop off and pick up.
Crown Contracting7 reviewsTotal number of Google reviews Crown has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRedbox's customer service is outstanding and their prices are great. They communicate with all the details very well, keeping you up to date with delivery and pickup. We highly recommend them.
Response from the owner · a year ago
Thank you for the 5-star review and wonderful feedback. We look forward to continuing our support to your team in the future!
Jeffrey Middendorf1 reviewTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCan't say enough. Great company that did a great job.
Response from the owner · a year ago
Wonderful! Thank you for the feedback and 5-star review.
Corey Garner1 reviewTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAdd extras fees after pick up and if the driver has to wait anymore than one minute leave and charge you for a comeback fee. Worst dumpster company I have dealt with in the area.
Response from the owner · a year ago
Thank you for feedback. We always work with our customers if there are challenges at jobsites with picking up the dumpster. Extra fees after pick up are usually related to excess tonnnage or other fees as outlined in our terms and conditions. Please feel free to call our office to speak with the general manager if this was not resolved to your satisfaction.
Business details
- Phone: (248) 450-5500
- Website: redboxplus.com
- Service area: Novi, MI