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Relationship Counseling Group, PLLC

Marriage or relationship counselor · Charlotte, NC

4.9 ★★★★★ 41 Google reviews · 4 photos
98%five-star reviews
46%reviews answered by the owner
Oct 2026latest review

Relationship Counseling Group, PLLC at a glance

Reviewers of Relationship Counseling Group, PLLC highlight the effectiveness of their individual, couples, and family counseling sessions, as well as educational retreats that provide practical tools for communication and relationship maintenance. Clients frequently note the professional, non-judgmental approach of the staff and the utility of group classes addressing topics like substance abuse. While most feedback is positive regarding therapeutic outcomes and staff engagement, a minority of low-star reviews criticize the physical facility for lacking furniture and describe negative experiences with specific new hires.

  • Google rating: 4.9 out of 5 from 41 reviews (98% five-star).
  • Reviews on this page: 41 Google reviews (38 with written comments).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Therapist serving Charlotte, North Carolina.

Data from Google, last updated October 29, 2026.

Star ratings

41 Google reviews we collected

  • 5 stars4098%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 38 written reviews

  • Praise2687%
  • Complaints413%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude930%
  • Would recommend827%
  • Quality & results517%
  • Honesty & trust413%
  • Communication27%
  • Speed & response13%
  • Price & value13%

What customers talk about

We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “This was a very helpful retreat being able to get tools to help my relationship to be stronger.”
  • “And recommend her to anyone who needs therapy like we did!”
  • “My fiance and I have been seeing Emily for the last 3 months and it has been an excellent experience the whole time.”
    “So this place is a complete scam from walking into a place with no furniture to a new terrible new hire that doesn’t wanna help.”
  • “We have spent thousands of dollars in counseling and honestly this 7 hr conference was worth more than those sessions added up!”
  • “Bryant has done an extraordinary job of guiding us, as well as providing us with the tools we need to improve our communication skills.”
  • “Definitely worth the money.”

People customers mention

  • Chris 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 41 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tamara Simmons5 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow! Relationship Counseling Group saved my marriage and family. We used Arleta for pre marital and marital counseling, Sal and Jacqueline for our individual counselors, and Deltrina for our family counseling. My husband and I thank God we found RCG. If you’re looking for a practice that has exceptional counselors you will be in good hands.

Clay Voelkers11 reviewsTotal number of Google reviews Clay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So this place is a complete scam from walking into a place with no furniture to a new terrible new hire that doesn’t wanna help. 0 stars if I could wow. Maggie schell is terrible at her job and caused problems to be worse

Response from the owner · 2 years ago

Clay Voelkers I feel compelled to respond to your review, as it contains significant inaccuracies that misrepresent our services and staff. It’s clear your claims do not reflect the experiences of our clients. Our space is designed to be welcoming and supportive, and our team, including Maggie Schell, works tirelessly to build relationships within our community. Maggie is an exceptional counselor, known for her compassion, professionalism, and ability to help clients navigate their challenges. It’s deeply disappointing to see someone attempt to undermine the hard work of those dedicated to helping others. This review feels like a personal attack, and we take such claims seriously, especially when they can harm our reputation and impact our staff. We have reported this review for its misleading nature and apparent intent to damage the character of our team. We believe that hurt people often hurt others, especially in difficult circumstances, like a breakup or when a partner no longer wants to sustain the relationship, which is unfortunately sometimes an outcome from attending couples counseling. We genuinely hope you find the support and healing you need, and we will be praying for you on your journey toward restoration and peace. From a faith-based perspective, it’s clear that efforts to destroy come from a darker place. We understand that the enemy's job is to kill, steal, and destroy, and it’s heartbreaking to witness such an attack on our team, which serves with integrity and compassion. We welcome open dialogue and constructive feedback from those who have genuinely engaged with our services beyond a consultation. If you have legitimate concerns, we encourage you to reach out directly. We are here to listen and help. Relationship Counseling Group

Alex Godwin10 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jessica Herring was my boyfriend and I’s relationship counselor. We have done couples therapy in the past, and I have to say nobody compares to Jessica. She is amazing in every way. It’s very rare to come across amazing customer service no matter what the business. She made us engage, and get deep emotionally and mentally. I can’t tell people enough how therapy saved our relationship. I continue to praise her to everyone I come across. And recommend her to anyone who needs therapy like we did!

Jerran H12 reviewsTotal number of Google reviews Jerran has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The H2H event was insightful for your current and future relationships. I was able to obtain some tools to apply to my relationship.

Thomas HagwoodLocal Guide · 59 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was a very helpful retreat being able to get tools to help my relationship to be stronger.

Julian Bennett7 reviewsTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Class is good for relationship growth and learning each other.

Danielle RogersLocal Guide · 11 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great couples retreat! Gives you the areas in the relationship to keep top of mind.

Randi ShirleyLocal Guide · 16 reviewsTotal number of Google reviews Randi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband and I have been seeing Karen Bryant for several months. She is an amazing counselor, who listens to, engages and empathizes with the couple. Ms. Bryant has done an extraordinary job of guiding us, as well as providing us with the tools we need to improve our communication skills. Her extensive training and professional experience is evident in the sessions we have had. Without a doubt, we highly recommend Ms. Bryant.

Response from the owner · 4 years ago

Karen is exceptional and we are honored to provide you and your partner an amazing therapeutic experience.

Robert Bullock1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job Breaking down everything needed for a healthy relationship and marriage. I will gladly recommend to anyone looking to build or fix their relationships.

Response from the owner · 4 years ago

So glad you enjoyed your time at the Have and to Hold (H2H) couples retreat. Your questions and the insight you provided pertaining to your own relationship added a lot of value to the group discussion. I look forward to having you at our future destination retreats.

LynniseLawrence-BullockLocal Guide · 13 reviewsTotal number of Google reviews LynniseLawrence-Bullock has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was very very informative. He was able to touch on every aspect i.e. Maintaing RelationshipSafety and Security etc prepared for this H2H one day retreat. Looking forward to the next retreat.

Response from the owner · 4 years ago

It was my pleasure to service you and your partner. I look forward to meeting with you both again when we host our destination retreats.

Relationship Counseling Group, PLLC on Google Maps →

Business details