Acupuncturist · Watertown, MA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%86+50.5Reliability 26%81+21.1Value 15%72+11Momentum penalty68−3.2Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 30 holistic healthiPosition by Experts Score among all companies we track in this category. · better than 7%
4.9★★★★★59 Google reviews · 9 photos
98%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Release Integrative Medicine: Tim Eng, LAc at a glance
Google reviewers rate the practice 4.9 out of 5 based on 59 reviews, with the owner responding to 83% of feedback. Patients frequently cite relief from allergies, chronic pain, and digestive issues after auricular acupuncturist treatments, noting the practitioner’s thorough explanations and professional demeanor. One critical review highlighted a lack of communication, stating that emails went unanswered for three weeks and that the specific treatment protocol did not yield desired results despite significant costs.
Google rating: 4.9 out of 5 from 59 reviews (98% five-star).
Reviews on this page: 59 Google reviews (44 with written comments).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 9, 2026.
Service: Holistic Health Practitioner serving Watertown, Massachusetts.
Data from Google, last updated October 28, 2026.
Score profile vs other holistic health
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyHolistic Health median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Release Integrative Medicine: Tim Eng, LAc: 86/100 on this factor. Category median: 97.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Release Integrative Medicine: Tim Eng, LAc: 81/100 on this factor. Category median: 97.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Release Integrative Medicine: Tim Eng, LAc: 72/100 on this factor. Category median: 84.B
72
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Release Integrative Medicine: Tim Eng, LAc: 68/100 on this factor. Category median: 100.B
68
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 54.–
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Bar = this company · dark tick = category median.
Star ratings
59 Google reviews we collected
4.9of 5
5 stars5898%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
96%praise
Praise5196%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
90%fair
Great price550%
Reasonable440%
Overpriced110%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1834%
Would recommend1630%
Quality & results815%
Communication713%
Price & value24%
Speed & response12%
Honesty & trust12%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was kind, listened and thorough with his explanation and process.”
“I highly recommend anyone that suffers with allergies to call Dr.”
“Tim Eng was very professional and thorough in his evaluation.”
“Tim explains the entire process step by step and is incredibly knowledgeable.”
“…things medicine and gentle manners, time dedicated to his patients, reasonable pricing, and above all, ability to detect our known and unknown issues…”
“…our known and unknown issues, and then to start healing them almost immediately.…”
“I trust him as much as any healthcare provider in my life.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTimLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
He just stopped responding- 3 weeks later and still no reply from several emails. I had high expectations, and Tim seemed very knowledgable about the SAAT protocol, although he doesn't apply it as it's taught by Soliman- he uses a pendulum, instead of muscle testing. Can't say whether that is more or less effective,…
Overpriced
RRobyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
We are beyond appreciative and pleased with Dr. Tim Eng. My daughter has been having severe reactions (anaphylaxis) to certain foods and mold due to Mass Cell Activation Syndrome (MCAS). Dr. Tim’s SAAT treatment took away all of these symptoms and reactions! He was kind, listened and thorough with his explanation…
SSue6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I started with knee pain, eventually the pain became more intense, spreading to my entire body. Traditional diagnostics, Xrays, mri, bloodwork, cortizone shots etc. Tried Holistic Dr. and multiple supplements. After a few years I was diagnosed with having lyme disease. The pain increased affecting my everyday life…
Great price
KKalinaLocal Guide · 103 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had the privilege of being treated by Dr. Eng for the last few months - he is a magician!
AAshley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Tim was so amazing! Helped me find out exactly what I was allergic too! If doctors have dismissed you or told you, you are fine GO TO TIM!!! He will help you!
Reasonable price
AApril6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Dr. Eng has changed my life in such a positive way. I have suffered from Alpha-gal syndrome for many years and the allergies were getting worse. Dr. Eng did the SAAT treatment & I am now able to eat "normal" foods again. I was also treated for seasonal allergies & for the first time in 30 years I do not have any…
He just stopped responding- 3 weeks later and still no reply from several emails. I had high expectations, and Tim seemed very knowledgable about the SAAT protocol, although he doesn't apply it as it's taught by Soliman- he uses a pendulum, instead of muscle testing. Can't say whether that is more or less effective, but the treatments didn't work for me.
I spent about $900 on 2 treatments and 2 'energy infused' liquid viles. I had a 3rd appt scheduled but had some questions that were posed via email, which were never answered. I cancelled the appt just before the cancellation deadline.
I've had MANY 'alternative' treatments over the decades, and most didn't move the needle (no pun), but not replying and ghosting a patient is unacceptable. Period. Especially after spending almost $1000. Very poor business practices at this business.
Price assessment: Overpriced
R
Robyn Leszczynski2 reviewsiTotal number of Google reviews Robyn has written across all businesses on Google Maps, not just this one.
We are beyond appreciative and pleased with Dr. Tim Eng. My daughter has been having severe reactions (anaphylaxis) to certain foods and mold due to Mass Cell Activation Syndrome (MCAS). Dr. Tim’s SAAT treatment took away all of these symptoms and reactions! He was kind, listened and thorough with his explanation and process. We would not only recommend his services to anyone who was needing his services, but will also use his services for our own family again.
Response from the owner · a year ago
Thank you for taking the time to share your daughter’s experience and to trust my process. I’m glad that I was able to help and look forward to helping others in your family!
S
Sue Higson6 reviewsiTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
I started with knee pain, eventually the pain became more intense, spreading to my entire body. Traditional diagnostics, Xrays, mri, bloodwork, cortizone shots etc. Tried Holistic Dr. and multiple supplements. After a few years I was diagnosed with having lyme disease. The pain increased affecting my everyday life and mood. One session with Dr. Eng and I felt a dramatic change. Body and mind. Some relief and lots of hope. 3 sessions so far and my pain level has come from a level 10 to a level 2. My mind and attitude has improved as well. I HIGHLY recommend Dr. Eng. I am so happy I found him. I can't believe how good I feel.
Price assessment: Great price
Response from the owner · a month ago
Thank you for sharing your journey. We're so happy Dr. Eng could provide relief and hope. Wishing you continued healing and a brighter outlook!
K
Kalina NLocal Guide · 103 reviewsiTotal number of Google reviews Kalina has written across all businesses on Google Maps, not just this one.
Tim was so amazing! Helped me find out exactly what I was allergic too! If doctors have dismissed you or told you, you are fine GO TO TIM!!! He will help you!
Price assessment: Reasonable price
Response from the owner · 4 months ago
Thank you for your wonderful review! We’re thrilled Tim could help identify your allergies and provide the care you deserve. Your trust means a lot to us!
A
April Gordon6 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Dr. Eng has changed my life in such a positive way. I have suffered from Alpha-gal syndrome for many years and the allergies were getting worse. Dr. Eng did the SAAT treatment & I am now able to eat "normal" foods again. I was also treated for seasonal allergies & for the first time in 30 years I do not have any symptoms! I highly recommend anyone that suffers with allergies to call Dr. Eng.
Price assessment: Great price
Response from the owner · 5 months ago
Thank you for sharing your amazing progress! We're thrilled Dr. Eng's treatments have made such a positive difference for your allergies and quality of life.
A
Amanda Perry4 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Went to Tim for auricular SAAT for severe environmental and food allergies as well as MCAS. Just left follow up appointment 1 month after initial auricular treatment. Tim healed my all allergies and no longer have MCAS reactions. Tim was great. He is kind, knowledgeable and takes the time to provide explanations and answer questions throughout the process. I truly believe more people need to be aware that of acupuncture and auricular treatment as way to heal the root of the problem instead of just treating the symptoms. Please give Tim a try, you will be glad you did. I am now looking forward to a summer free from allergies.
Price assessment: Reasonable price
F
Francesca Mazzola4 reviewsiTotal number of Google reviews Francesca has written across all businesses on Google Maps, not just this one.
If you are even remotely considering, I would wholeheartedly recommend seeking treatment from Release Integrative Medicine. Tim explains the entire process step by step and is incredibly knowledgeable. If you want to feel better, make the appointment - you won’t regret it! Tim is truly a natural healer 🙏
Price assessment: Great price
Response from the owner · 8 months ago
Thank you for the positive feedback! We're thrilled to be part of your wellness journey and appreciate your kind words about Tim.
C
Cory Gallant4 reviewsiTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
