Reliable Auto Repair
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 717 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reliable Auto Repair for 8 kinds of job.
Reliable Auto Repair for auto maintenance
Clear ✕All 34 Google reviews tagged “Auto maintenance”
We have been with the Reliable Auto team for over 7 years. They are friendly , professional and do great work. I recommended them to all my friends.
Awesome shop! This place always leaves my car running like new. All staff are knowledgeable. The customer service is excellent here! Highly recommend
I had a great experience here! I brought in my car to diagnose a noise, and they were very clear and communicative throughout the whole process. They even sent photos of the issue, which I really appreciated. The shop was clean, organized, and my service was completed quickly. The front desk staff were also super…
The experience is already in the name, Reliable! Michael from Reliable Auto Repair has been extremely helpful with our journey with deciding whether to keep a car or return to the seller. During the hunt for a car, we've kept in mind his advices to avoid possible scams. My family has also been bringing vehicles to…
These guys are professional, ,knowledgeable and do a great job. They never over sell. Been taking family cars there forever.
Michael and his team are life-savers. They are the absolute best. They have been my designated auto care specialist for over a decade now across two long-running cars. They are professional, extremely skilled, honest, reliable, and very reasonably priced. They communicate well and are very responsive whenever I…
I had a window regulator failed on our Honda Pilot passenger door. The fix was done well . Happy camper!
I’ve been taking my vehicles to Reliable Auto Repair for several years. I originally found them through searching Yelp & Google, looking at their highest ratings, and I am so glad I did. In an industry where it’s hard to know who to trust, this team stands out. They are fair, honest, and hardworking. Whenever I…
I've used Reliable for years. Michael and his team have serviced, maintained, and repaired my family's fleet of vehicles that have included two Jeeps, two Lexus hybrid SUVs, and yesterday, my new Bentley Bentayga. Their work has always been superlative, and I've referred colleagues and friends to them. I learned…
Michael and his team are very knowledgeable, skilled, honest and friendly. There is no pressure when taking your vehicle there. They will diagnose your vehicle, possibly make recommendation, and you make the choice of whether or not to do the job. It can be difficult to find a truly honest repair shop that is…
They did a great job servicing my 2019 Jeep Cherokee. Very communicative and straight forward throughout the process. Thanks again!
Michael and team are as reliable as ever . Friendly and communicative and honest guys . Keep it up guys !
I announce absolutely wonderful service of our vehicle from the reliable auto! We have been asking ours and our kids car's maintenamce from them since 2016, when we move to San Jose. I appreciate so much for their work, promptness, and explanation/ recommendation I can trust. I would recomment to anyone to try going…
great they genuinely care for you as a customer Michael gives outstanding customer service and is on top of everything I called to book an appointment and by the day of the appointment he had all the parts ready for my truck everything is now running as good as new ✅
Whenever I need maintenance or repair I know to schedule an appointment at Reliable. The entire process is so easy - they have it down! I was able to book an appointment online in minutes. I was given a clear and thorough Inspection report in a reasonable amount of time. I was able to approve and decline the…
If you’re looking for an honest and fair, extremely knowledgeable auto repair, then you need to come see Michael at Reliable auto. We’ve been going to him for 10 years, and he always gives the best advice and does amazing work.
My experience at Reliable Auto was great! Right from the initial phone call to book an appointment, it was good. Very professional and courteous. Great communication. I brought my truck (2019 Chevy Silverado ) in because my AC wasn’t blowing cold air. I received an estimate within a couple hours. I was happy with…
Repeat customer, excellent service!
My family and I have used this Auto Repair for many years and have been very satisfied with the service.🌟The service is excellent and prices are comparable. The customer service is also very good --listens and puts the customer first. Highly recommend for your car repair needs. You won't be disappointed.
I absolutely love Reliable Auto it is the best. Super knowledgeable and a great experience. Thank you for always taking care of me!
Reliable Auto Repair does dependable, quality work. I’ve been using them to maintain my 2004 diesel truck and because of their great service i have over 200,000 miles on it and going strong.
I’ve brought my car in for the 3rd time. I appreciate the way Reliable checks up every few months or so. I had several repairs and maintenance done and the process was very convenient in the way I can see what’s most urgent and what’s next. It was easy to select what I wanted at the time. I dropped off my car in the…
Very friendly and attentive staff who were quick to help me with my appointment and set up my vehicle for needed repairs. Transparent about other issues the found while checking my vehicle and the estimate for repairs was accurate and consistent. Great quality and honest mechanics who clearly know what they’re doing.
My truck was in such bad shape that I had given up on it before taking it in to Michael for an estimate. The estimate was thorough, prompt, and given in a way that allowed me to break up a complicated repair job into manageable pieces which allowed payment in sections.The estimate itself was reasonable and…
Michael and his crew worked on my Jeep. Not only did they get my Jeep done in a great time but they were also reasonably priced. They’ve also worked on one of my other cars about 2 years ago and we haven’t had a problem since. This is another reason why I went back feeling like I can trust them and they aren’t…
This shop is incredibly professional. I'm not from San Jose, but I called around 10 major shops looking for a Pre Purchase Inspection done. Michael at ReliableAutoRepair was without a doubt the most articulate, patient, and friendly over the phone. They were very simple to work with and delivered precise feedback…
We have been taking our cars to reliable auto for several years now. Not only my wife and I but we have taken our kids cars there and more recently our grandsons. I can count on Michael at Reliable Auto to give us an honest assessment of What repairs are actually needed with a reasonable price. I used to go…
Reliable auto repair was introduced by my colleague after I had bad experiences by the original dealer. So far I've taken my car twice for routine maintenances like tire rotation, engine oil and filter changes, etc. They evaluated literally bump to bumper and broke down all the details. I like the detail oriented…
Reliable Auto has consistently provided great service at a reasonable price. I have had them service my diesel truck for about 10 years and have never been disappointed. They are honest, thorough, and conscientious. I highly recommend them for any auto or diesel service.
I called mid morning with a check engine light on asking if I can stop by for a diagnostic. I was able to come in and they figured out the issue within an hour. Parts and repair done that day. I received a call later to let me know if another issue that was a safety concern. They got that repaired and the car ready…
Michael and his crew are high quality, trustworthy, and helpful in all aspects of their work.
If you want a good mechanic and honest mechanic and great customer service, Reliable Auto is your place to go to.. I was turned onto Michael and his shop several years ago by a coworker of mine who has been going to him for numerous of years with numerous vehicles, and they have always been very well taken care of…
I’m a chronic procrastinator when it comes to anything car-related because it genuinely gives me so much anxiety. But visiting Reliable Auto Repair completely changed that. Michael is AMAZING. He truly cares about both you and the health of your vehicle. He even checked things I hadn’t asked about and gave me fair,…
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 73 | — |
| Oil change | 73 | — |
| Vehicle Inspection | 42 | — |
| Transmission | 37 | — |
| Auto maintenance | 34 | — |
| Auto engine diagnostic | 33 | — |
| Electrical repair | 31 | — |
| Air & cabin filter replacement | 27 | — |