Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Reliable Auto Repair

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 717 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliable Auto Repair is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reliable Auto Repair is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reliable Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reliable Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reliable Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reliable Auto Repair is better than 57% of auto repair shops.C
57

Reviews for your job

Customers hired Reliable Auto Repair for 8 kinds of job.

Reliable Auto Repair for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 192
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Electrical repair”

TimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Michael, the owner of Reliable Auto repair provided excellent service from start to finish. The work on our grandson’s Ford Mustang was outstanding. I really appreciated how Michael kept us informed and updated on the progress of a cooling system issue. He looked over the car completely and told us what was an…

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Terrie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

From the moment I arrived at the shop everyone was really nice and friendly they helped me right away very efficient I was very pleased with all their services and prices I recommend it to everyone

Air & cabin filter replacementAuto exhaust system replacementAuto water leak repair
Edward5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Whent for a squeeky rear brake job and they figured it out quickly were the noise was coming from and fixed it now brakes are quite I appreciate the honesty and hard work you guys do this was for my 2002 Chevy Tahoe I'll be coming back for your business thanks again

Reasonable priceElectrical repairAuto brake repair
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Reliable Auto is a gem. I've been getting my vehicles serviced here for more than three years, and they always take care of you. With other shops, you're always second-guessing the price they quote or the quality of the work — not with this team. Price, quality, and communication are number one every time. I won't take my vehicles anywhere else.

Great priceElectrical repairGeneral repairs & maintenance
Nacho7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Another shop didn't think our KIA soul was worth fixing, and seemed uninterested after leaving it with them, but Reliable got er done and we are driving it again and very happy!

Electrical repair
patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome shop! This place always leaves my car running like new. All staff are knowledgeable. The customer service is excellent here! Highly recommend

Great priceElectrical repairElectricalVehicle safety inspection
Josephine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My Toyota RAV4 has been in Reliable Auto Repair’s hands since 2015. I have never had a problem with getting appointments, having the car serviced and repaired. They simply are the best!

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Lucia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael and his team are life-savers. They are the absolute best. They have been my designated auto care specialist for over a decade now across two long-running cars. They are professional, extremely skilled, honest, reliable, and very reasonably priced. They communicate well and are very responsive whenever I…

Reasonable priceElectrical repairAir & cabin filter replacementExhaust
Constance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

I have always had a pleasant visit at Reliable. I brought in my car to have the air conditioning system checked out. They fixed it right away.

Reasonable priceElectrical repairAir & cabin filter replacementAuto engine diagnostic
Julie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My 11 year old car came out if Reliable Auto running like a teenager. They did a fantastic job; honest, fair, outstanding service front and back office. I continue to use them for all my car needs. Thank you, Reliable!

Great priceTransmissionElectrical repairAir & cabin filter replacement
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Goldens, would like to give a Big Shoutout to Reliable Auto Repair. They have kept our vehicles on the road since 2009. The owners and workers there are very Professional, and friendly. We find their pricing is very fair and jobs are handled quickly. We will continue in the future to return for any service needs. B&P Golden.

Great priceTransmissionElectrical repairAir & cabin filter replacement
BruceLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been taking my vehicles to Reliable Auto Repair for several years. I originally found them through searching Yelp & Google, looking at their highest ratings, and I am so glad I did. In an industry where it’s hard to know who to trust, this team stands out. They are fair, honest, and hardworking. Whenever I…

Great priceTransmissionElectrical repairExhaust
JohnnyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best auto repair shop at San Jose area. Amazing job / very fast / TRUSTWORTHY If you want a reliable mechanic for the rest of your life , that’s your choice !!!!!!!!!!!!

Great priceElectrical repairElectricalAuto engine diagnostic
Angelo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I've been a long time customer at Reliable Auto Repair. I bring all my vehicles and always recommend friends & family. The staff is terrific and very professional. Long time customer or new to the shop. Michael & his crew are always welcoming and friendly.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Anh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Reliable auto repair asked what was wrong with my car and listened to me answer. They were able to quickly schedule a plan for diagnosis and repair. I never felt rushed. My Prius needed a new hybrid battery. The repairs were done quickly and my car drives like new. Worth the cost of repairs which was $2500 for new hybrid battery and.$500 for labor.

Reasonable priceElectrical repair
MICHAEL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everything was perfect. The issue was diagnosed and the estimated cost to repair was electronically communicated after only about an hour. To my surprise, I was back in my car the same day. Reliable has been my go to shop for over twenty (20) years! Their professional, friendly service is what I need in times of car troubles.

Great priceElectrical repair
rnsgiordano1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick turn around and very accommodating with scheduling. It's nice to find a local capable shop that is reasonable, honest and knowledgeable. They are more interested in resolving my problem than trying to sell additional services.

Reasonable priceElectrical repair
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My family and I have used this Auto Repair for many years and have been very satisfied with the service.🌟The service is excellent and prices are comparable. The customer service is also very good --listens and puts the customer first. Highly recommend for your car repair needs. You won't be disappointed.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Coriolana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been going to Reliable for over 15 years! When you need your vehicle fixed without hassle or miscalculation, Reliable is the way to go. They do excellent work and have great customer service. I can honestly say, they are the BEST in the Bay!

Reasonable priceTransmissionElectrical repairAuto power window repair
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Reliable Auto Repair does dependable, quality work. I’ve been using them to maintain my 2004 diesel truck and because of their great service i have over 200,000 miles on it and going strong.

Great priceElectrical repairAuto exhaust system repairGeneral repairs & maintenance
TED2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We brought in our car for a diagnostic and brake check in preparation for our son's visit. Then we planned to sell it and buy a new car. The car turned out to be in worse shape than we thought. We declined all of the repairs and decided to sell the car earlier. So with Michael's help and patience, we were able to…

Reasonable priceElectrical repairGeneral repairs & maintenance
EdLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Went to have a small repair done. I had done some review searches and was impressed with their ratings. They were as good as advertised. They did the work quickly, for a reasonable price and even followed up to make sure everything was still working. Will definitely go back when I need to have my car serviced.

Reasonable priceElectrical repair
Davis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Reliable is where we go for out of warranty work. They do great work and are fast!

Reasonable priceElectrical repair
Sergio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Reliable Auto Repair always does a great job on my vehicles. Efficient, friendly staff from scheduling to repair techs to owners very knowledgeable and highly focused on getting my vehicles back on the road when they need repairs. When I leave my vehicle at Reliable Auto Repair I know it will be done right.…

Great priceElectrical repair
MosesLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Probably the most honest mechanic ive ever known! 💯

Electrical repairAir & cabin filter replacementGeneral repairs & maintenance
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Reliable Auto Repair is just as their name says - RELIABLE! We’ve been taking our cars to Reliable Auto Repair for years, and have always been very pleased with the service and staff. Michael, Alex and the rest of the crew over there are always cordial and professional to us, and they always get the job done the…

Great priceElectrical repairSteering & suspension repairAuto brake repair
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very courteous! Responsible I highly recommend😊

Great priceElectrical repair
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reliable Auto has consistently provided great service at a reasonable price. I have had them service my diesel truck for about 10 years and have never been disappointed. They are honest, thorough, and conscientious. I highly recommend them for any auto or diesel service.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle safety inspection
Russell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was friendly, professional, and explained what needed to be done clearly and upfront pricing. Very happy with the service and will be using them again.

Electrical repair
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Satisfied might be an understatement! Grateful for Eric and Michael, who once again guided me through recent car troubles with patience, honesty, and top-notch service. Their knowledge and dedication always leave me feeling confident and cared for. It’s hard to find a team you can truly trust, but they’ve consistently gone above and beyond.

Electrical repair
FelixLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael at RAR is simply the best. There’s no other auto shop that can compare with their honesty, communication, and knowledge!!!

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 59%Overpriced 1%Not sure 2%

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