Reliable Auto Repair
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 717 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reliable Auto Repair for 8 kinds of job.
Reliable Auto Repair for general repairs & maintenance
Clear ✕All 73 Google reviews tagged “General repairs & maintenance” · showing 60
Michael, the owner of Reliable Auto repair provided excellent service from start to finish. The work on our grandson’s Ford Mustang was outstanding. I really appreciated how Michael kept us informed and updated on the progress of a cooling system issue. He looked over the car completely and told us what was an…
From the moment I arrived at the shop everyone was really nice and friendly they helped me right away very efficient I was very pleased with all their services and prices I recommend it to everyone
I have been a member with Auto Rellible for more than 20 .I and my husband John very pleased with the work they always do and the fast respond to book an appointment each time ,I hardly recommend and trust their work all the time ,I was referred long time by a service
I had to get my rear brake pads and rotors and tires replaced. I also needed to get my catalytic converter replaced. They were fast and very professional. Michael was a lot of help answering my questions and really appreciate him taking the time to explain the works done and needed to be done on my car. Thank you!
Ive been a customer for 10+ years and thankful to have found these guys! I have referred other family and friends. It's a relief to have a solid team I can trust.
Michael and his team are amazing! I went to toyota dealership at capitol expway over the weekend and was told that I need to replace the water pump on my 2018 Toyota Rav4 because of a leak. I found Reliable Auto Repair through chatgpt. Thank God for technology! Turns out my car didn't need water pump replacement.…
I needed a camera installed in my new car and a tail light replaced. The camera was installed expertly with no wires showing and works perfectly. Unfortunately I had to get the new car because someone ran a red light and totaled my old one. My son sent the camera so I would have video of any incidents in the future.…
Reliable Auto is a gem. I've been getting my vehicles serviced here for more than three years, and they always take care of you. With other shops, you're always second-guessing the price they quote or the quality of the work — not with this team. Price, quality, and communication are number one every time. I won't take my vehicles anywhere else.
I have been a customer for many years. Always check before performing any repairs. Details of what is needed and when. Fair prices. Never add on without prior confirmation. Trusted auto vendor, which is difficult to find.
We have been using Reliable since 2016, the most recent time just being last week. I have 100% trust in them and their work. If anyone ever asks where to bring their vehicles for work I always suggest Reliable. I just cant say enough good things about Michael and the quality of work, and customer service. I wish…
This is the second time I've taken my vehicle to Reliable... they are exactly that! Timely, efficient, extremely professional and friendly... I will keep going back...
As usual, great service, feedback amd information provided by Michael regarding my car- what to look for, and what to do for follow up service. Thank you.
My 4 time getting my car service done and very happy with Reliable 😊 Make appointment drop off and pick up when its done. Always have great service all the time. Recommend this place to have your
I had a great experience here! I brought in my car to diagnose a noise, and they were very clear and communicative throughout the whole process. They even sent photos of the issue, which I really appreciated. The shop was clean, organized, and my service was completed quickly. The front desk staff were also super…
The experience is already in the name, Reliable! Michael from Reliable Auto Repair has been extremely helpful with our journey with deciding whether to keep a car or return to the seller. During the hunt for a car, we've kept in mind his advices to avoid possible scams. My family has also been bringing vehicles to…
we had a good experience
Professional Staff, good service in a timely manner.
Suuuper happy with the work that was done on my car!! Michael, you and your team are awesome! I observed your work ethic. You’ve gained a repeat customer as long as I’m in need. Will definitely recommend Reliable Auto Repair to anyone I know or come across that needs work done. It’s hard to find an auto repair shop…
Michael and his team are life-savers. They are the absolute best. They have been my designated auto care specialist for over a decade now across two long-running cars. They are professional, extremely skilled, honest, reliable, and very reasonably priced. They communicate well and are very responsive whenever I…
I’ve been going to Reliable Auto for years and recommend them to anyone in the area looking for an honest mechanic shop that does good work. The cost has always seemed reasonable and I’ve never felt pressured to do unnecessary work.
My 11 year old car came out if Reliable Auto running like a teenager. They did a fantastic job; honest, fair, outstanding service front and back office. I continue to use them for all my car needs. Thank you, Reliable!
I’ve been taking my vehicles to Reliable Auto Repair for several years. I originally found them through searching Yelp & Google, looking at their highest ratings, and I am so glad I did. In an industry where it’s hard to know who to trust, this team stands out. They are fair, honest, and hardworking. Whenever I…
Great experience 👍 customer service was great they took care of my vehicle,
I've used Reliable for years. Michael and his team have serviced, maintained, and repaired my family's fleet of vehicles that have included two Jeeps, two Lexus hybrid SUVs, and yesterday, my new Bentley Bentayga. Their work has always been superlative, and I've referred colleagues and friends to them. I learned…
Michael and his team are very knowledgeable, skilled, honest and friendly. There is no pressure when taking your vehicle there. They will diagnose your vehicle, possibly make recommendation, and you make the choice of whether or not to do the job. It can be difficult to find a truly honest repair shop that is…
These are 5 star men.
Mike and his crew did great job on my vehicle. This shop was recommended by Costco and a good friend of mine. Mike explained which things needed to be addressed immediately and which ones can be addressed later. The shop is clean and organized. So far, my steering feels sturdier with the repairs that were completed. I’ll be back.
I've been a long time customer at Reliable Auto Repair. I bring all my vehicles and always recommend friends & family. The staff is terrific and very professional. Long time customer or new to the shop. Michael & his crew are always welcoming and friendly.
I announce absolutely wonderful service of our vehicle from the reliable auto! We have been asking ours and our kids car's maintenamce from them since 2016, when we move to San Jose. I appreciate so much for their work, promptness, and explanation/ recommendation I can trust. I would recomment to anyone to try going…
I have always had a great experience when repairing my vehicles at Reliable Auto Repair. Everyone is very friendly and knowledgeable. Thank you!
Great service! I appreciate the breakdown of services and costs that are provided.
Michael at Reliable Auto Repair is the real deal. Hands-on with his team, quick to get you scheduled, and genuinely helpful with advice. For someone who puts trust first in car maintenance, this shop delivers. Highly recommend and will definitely be back soon for my car maintenance needs. Thanks team!
Great experience. Went to Reliable Auto after the Ford dealership tried to charge me $7k to fix an engine light problem. Michael and his team diagnosed it in two hours and fixed the same day for under $300! Truly feel comfortable with the service I received. My truck is running great. I highly recommend this shop!…
I always have a great experience at Reliable Auto Repair. They're honest, competitive, and efficient! They use a program that lets you see pictures of your car parts before deciding to repair them, and you can choose what you want fixed. Even though I recently moved to Gilroy, I still bring my vehicles here. I highly recommend them.
Whenever I need maintenance or repair I know to schedule an appointment at Reliable. The entire process is so easy - they have it down! I was able to book an appointment online in minutes. I was given a clear and thorough Inspection report in a reasonable amount of time. I was able to approve and decline the…
Good and fast service.
If you’re looking for an honest and fair, extremely knowledgeable auto repair, then you need to come see Michael at Reliable auto. We’ve been going to him for 10 years, and he always gives the best advice and does amazing work.
I've been in need of a TRUSTWORTHY mechanic & I am extremely happy to have found one! I took my car in to have the rear transmission seal replaced & have my clutch worked on. I am extremely happy with the quality of my repairs! As a woman its so nice to know there are still honest mechanics that take pride in their…
Michael and staff have been servicing my BMW now for over two years. I have nothing but great things to say mainly, efficient and quick reply back. Upfront about cost and estimates. Always a pleasure to work with and very trustworthy, which is the number one selling point for me. Thanks again Michael and the Reliable Auto Repair Team. - Chef John
We were referred by O'Riley Auto Parts and were pleasantly surprised. They are efficient and prompt. Very professional and will use again any time we need help.
EXCEPTIONAL SERVICE & TRUSTWORTHY EXPERTISE I recently brought my VW Bug in for several repairs , an I couldn’t be happier with my experience. Michael and his team are always professional, personable, and incredibly helpful. They provided a thorough estimate complete with pictures and videos, along with a clear,…
I've been taking my car to Reliable Auto Service for about 7 years now for various services (maintenance, tire replacement, vehicle safety inspection). I drive a old 2005 Subaru Outback and I've always had a positive experience with them. True to it's name, you can confidently rely on them to do a great job.
Awesome Experience. Gave full detailed report on vehicle. Your able to customize maintenance based on priority.
My experience at Reliable Auto was great! Right from the initial phone call to book an appointment, it was good. Very professional and courteous. Great communication. I brought my truck (2019 Chevy Silverado ) in because my AC wasn’t blowing cold air. I received an estimate within a couple hours. I was happy with…
I’ve been bringing several of my cars here for a while now, and I can honestly say I wouldn’t go anywhere else. Michael is always friendly, reliable, and most importantly, honest, which is hard to find these days. He takes the time to explain what’s going on without making you feel overwhelmed or pressured, and his…
My family and I have used this Auto Repair for many years and have been very satisfied with the service.🌟The service is excellent and prices are comparable. The customer service is also very good --listens and puts the customer first. Highly recommend for your car repair needs. You won't be disappointed.
I absolutely love Reliable Auto. They truly live up to their name - reliable, trustworthy, and honest. I've been using them for years and have always had great experiences. Highly recommended!
I just want to share with everyone out there who needs an experienced, honest, fair in price and reliable mechanic to fix your vehicle. Go to Michael at Reliable Auto my family not only goes there when we need a smog, all oil changes from a regular oil change to motor oil or transmission oil change including minor…
I have been going to Reliable for over 15 years! When you need your vehicle fixed without hassle or miscalculation, Reliable is the way to go. They do excellent work and have great customer service. I can honestly say, they are the BEST in the Bay!
Michael and staff are amazing!! Called Michael to ask Him about a problem I was having with my truck. He had me bring it in at that moment. That day my truck was fixed. Would highly recommend going there.
Reliable Auto Repair does dependable, quality work. I’ve been using them to maintain my 2004 diesel truck and because of their great service i have over 200,000 miles on it and going strong.
I've been bringing my 2 cars to Reliable Auto Repair for more than 20+ years. I am very happy with their work. I trust them and their inspection results and estimation, what needs to be done, very reasonable no extra not required work is added. Thank you very much.
We brought in our car for a diagnostic and brake check in preparation for our son's visit. Then we planned to sell it and buy a new car. The car turned out to be in worse shape than we thought. We declined all of the repairs and decided to sell the car earlier. So with Michael's help and patience, we were able to…
I have been taking my vehicles to reliable auto for over ten years and have always had a good experience. Michael and his staff are always courteous and professional. They will happily answer any questions you may have about the work they have completed and make sure you are totally satisfied.
Michael and his team at Reliable did a great job on my 73 Corvette. The car had not run for over 5 years and they brought it back to life, thanks Michael.
Very friendly and attentive staff who were quick to help me with my appointment and set up my vehicle for needed repairs. Transparent about other issues the found while checking my vehicle and the estimate for repairs was accurate and consistent. Great quality and honest mechanics who clearly know what they’re doing.
Reliable has been my mechanic of choice for many years. They are always professional and do a great job keeping me on the road with confidence.
Probably the most honest mechanic ive ever known! 💯
I have been going to Reliable Auto Repair for past several years for all my vehicle maintenance needs. Michael has always taken good care of our cars with just the right service. Never pushing to sell anything unnecessary, just the o nonsense service. I'll always be going to them first for all my auto care needs.
Reliable Auto has consistently provided great service at a reasonable price. I have had them service my diesel truck for about 10 years and have never been disappointed. They are honest, thorough, and conscientious. I highly recommend them for any auto or diesel service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 73 | — |
| Oil change | 73 | — |
| Vehicle Inspection | 42 | — |
| Transmission | 37 | — |
| Auto maintenance | 34 | — |
| Auto engine diagnostic | 33 | — |
| Electrical repair | 31 | — |
| Air & cabin filter replacement | 27 | — |