Reliable Auto Repair
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 717 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reliable Auto Repair for 8 kinds of job.
Reliable Auto Repair for oil change
Clear ✕All 73 Google reviews tagged “Oil change” · showing 40
Fast and pinpoint service. My car is running well, thank you for the reliable service!
No hassle service and reasonable price. I will go back for next service including major service. I came to know about this business via Costco.
From the moment I arrived at the shop everyone was really nice and friendly they helped me right away very efficient I was very pleased with all their services and prices I recommend it to everyone
I needed an oil change, plus my front brakes. They inspected my vehicle and let me know what else needed attention. Let me pick what I thought was most important. There was no pressure on me to fix the other items.
I have been a member with Auto Rellible for more than 20 .I and my husband John very pleased with the work they always do and the fast respond to book an appointment each time ,I hardly recommend and trust their work all the time ,I was referred long time by a service
I saw many recommendations about Reliable Auto Repair and I wanted to try them since I do not have a dedicated mechanic I really go to for my car maintenance. As a first-timer, it was a really great experience. Michael was super nice and very professional. He made the whole experience smooth and quick. He gave me…
Michael is always helpful and the mechanic work is great. They will give you prices that are fair and don't oversell you , they will show photos of repairs advised and give a list of advisements.They also got my washer fluid tubing cleared so full spray is working again. Thanks
I have been taking my vehicle to Reliable Auto Repair for several years now. They are professional, trustworthy and affordable. I would highly recommend Reliable to anyone looking for an excellent auto repair shop.
We have been with the Reliable Auto team for over 7 years. They are friendly , professional and do great work. I recommended them to all my friends.
I recently went in Reliable Auto Repair, Michael is always friendly and quick to greet me. They go above and beyond explaining when I have questions give the milestone maintenance options to get done when i come in . He was able to complete all tasks in the said time frame and when I came back to get my car I…
This is the second time I've taken my vehicle to Reliable... they are exactly that! Timely, efficient, extremely professional and friendly... I will keep going back...
My 4 time getting my car service done and very happy with Reliable 😊 Make appointment drop off and pick up when its done. Always have great service all the time. Recommend this place to have your
I had a great experience here! I brought in my car to diagnose a noise, and they were very clear and communicative throughout the whole process. They even sent photos of the issue, which I really appreciated. The shop was clean, organized, and my service was completed quickly. The front desk staff were also super…
Michael was very friendly and when it came to questions, he was very knowledgeable and approachable! Highly recommend!
So happy I finally found someone I can trust with all my car needs. Michael is such a kind and thoughtful person who genuinely cares. This is so rare especially in the business. Highly recommended!
I have taken my cars to Reliable for service and maintenance for 10 years. They are dependable, efficient and their communication is excellent.I know I can trust them.
7/16/26 Took my car in for an oil change and they inspected everything to be sure I was driving safely. They are efficient and very responsible with the work they do. Thank you again Reliable you live up to your name. 👍 09/24 Again, "Reliable" has been reliable. Being a woman I'm so thankful for their great…
These guys are professional, ,knowledgeable and do a great job. They never over sell. Been taking family cars there forever.
Michael and his team are life-savers. They are the absolute best. They have been my designated auto care specialist for over a decade now across two long-running cars. They are professional, extremely skilled, honest, reliable, and very reasonably priced. They communicate well and are very responsive whenever I…
I had a window regulator failed on our Honda Pilot passenger door. The fix was done well . Happy camper!
I’ve been taking my vehicles to Reliable Auto Repair for several years. I originally found them through searching Yelp & Google, looking at their highest ratings, and I am so glad I did. In an industry where it’s hard to know who to trust, this team stands out. They are fair, honest, and hardworking. Whenever I…
I've used Reliable for years. Michael and his team have serviced, maintained, and repaired my family's fleet of vehicles that have included two Jeeps, two Lexus hybrid SUVs, and yesterday, my new Bentley Bentayga. Their work has always been superlative, and I've referred colleagues and friends to them. I learned…
Michael and his team are very knowledgeable, skilled, honest and friendly. There is no pressure when taking your vehicle there. They will diagnose your vehicle, possibly make recommendation, and you make the choice of whether or not to do the job. It can be difficult to find a truly honest repair shop that is…
They did a great job servicing my 2019 Jeep Cherokee. Very communicative and straight forward throughout the process. Thanks again!
Michael and team are as reliable as ever . Friendly and communicative and honest guys . Keep it up guys !
Another great experience dropping off my car in the morning for several work including all corners suspension and getting my car back by 4 pm. That’s reliable
These people are all business , they did the job no hidden fees just straight up good business practices, I believe I've found my new Auto repair shop for future maintenance and whatever pops up . Thanks again.
All went well.
Mike and his crew did great job on my vehicle. This shop was recommended by Costco and a good friend of mine. Mike explained which things needed to be addressed immediately and which ones can be addressed later. The shop is clean and organized. So far, my steering feels sturdier with the repairs that were completed. I’ll be back.
I announce absolutely wonderful service of our vehicle from the reliable auto! We have been asking ours and our kids car's maintenamce from them since 2016, when we move to San Jose. I appreciate so much for their work, promptness, and explanation/ recommendation I can trust. I would recomment to anyone to try going…
Reliable Auto is exactly that. I am grateful to find an honest alternative to ‘the dealership’. Extra care was taken even for just a simple oil change.
Great service! I appreciate the breakdown of services and costs that are provided.
great they genuinely care for you as a customer Michael gives outstanding customer service and is on top of everything I called to book an appointment and by the day of the appointment he had all the parts ready for my truck everything is now running as good as new ✅
I always have a great experience at Reliable Auto Repair. They're honest, competitive, and efficient! They use a program that lets you see pictures of your car parts before deciding to repair them, and you can choose what you want fixed. Even though I recently moved to Gilroy, I still bring my vehicles here. I highly recommend them.
Whenever I need maintenance or repair I know to schedule an appointment at Reliable. The entire process is so easy - they have it down! I was able to book an appointment online in minutes. I was given a clear and thorough Inspection report in a reasonable amount of time. I was able to approve and decline the…
Good and fast service.
If you’re looking for an honest and fair, extremely knowledgeable auto repair, then you need to come see Michael at Reliable auto. We’ve been going to him for 10 years, and he always gives the best advice and does amazing work.
First time here. Michael at the front desk was courteous and professional. Work was done thoroughly. Will definitely be back.
Repeat customer, excellent service!
My family and I have used this Auto Repair for many years and have been very satisfied with the service.🌟The service is excellent and prices are comparable. The customer service is also very good --listens and puts the customer first. Highly recommend for your car repair needs. You won't be disappointed.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 73 | — |
| Oil change | 73 | — |
| Vehicle Inspection | 42 | — |
| Transmission | 37 | — |
| Auto maintenance | 34 | — |
| Auto engine diagnostic | 33 | — |
| Electrical repair | 31 | — |
| Air & cabin filter replacement | 27 | — |