Reliable Auto Repair
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #188Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 717 Google reviews
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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Reliable Auto Repair for 8 kinds of job.
Reliable Auto Repair for vehicle inspection
Clear ✕All 42 Google reviews tagged “Vehicle Inspection”
Michael, the owner of Reliable Auto repair provided excellent service from start to finish. The work on our grandson’s Ford Mustang was outstanding. I really appreciated how Michael kept us informed and updated on the progress of a cooling system issue. He looked over the car completely and told us what was an…
From the moment I arrived at the shop everyone was really nice and friendly they helped me right away very efficient I was very pleased with all their services and prices I recommend it to everyone
I have been a member with Auto Rellible for more than 20 .I and my husband John very pleased with the work they always do and the fast respond to book an appointment each time ,I hardly recommend and trust their work all the time ,I was referred long time by a service
I had to get my rear brake pads and rotors and tires replaced. I also needed to get my catalytic converter replaced. They were fast and very professional. Michael was a lot of help answering my questions and really appreciate him taking the time to explain the works done and needed to be done on my car. Thank you!
Michael and his team are amazing! I went to toyota dealership at capitol expway over the weekend and was told that I need to replace the water pump on my 2018 Toyota Rav4 because of a leak. I found Reliable Auto Repair through chatgpt. Thank God for technology! Turns out my car didn't need water pump replacement.…
We have been with the Reliable Auto team for over 7 years. They are friendly , professional and do great work. I recommended them to all my friends.
I always trust the diagnosis of issues, and the work is always done in a timely manner. I can always rely on Reliable Auto repair.
I have been a customer for many years. Always check before performing any repairs. Details of what is needed and when. Fair prices. Never add on without prior confirmation. Trusted auto vendor, which is difficult to find.
Michael is thoughtful and cares about the people they serve. I brought my staggering car over from a nearby location and he provided an uber for me. We have had good maintenance and repairs from Reliable Auro for many years.
The experience is already in the name, Reliable! Michael from Reliable Auto Repair has been extremely helpful with our journey with deciding whether to keep a car or return to the seller. During the hunt for a car, we've kept in mind his advices to avoid possible scams. My family has also been bringing vehicles to…
So happy I finally found someone I can trust with all my car needs. Michael is such a kind and thoughtful person who genuinely cares. This is so rare especially in the business. Highly recommended!
If you are ever in a bind, check engine light on, need urgent repairs and quality work please go here first. They are better than dealerships and may not be the cheapest but the quality of work they do shows. My warranty failed to help get a critical part and Michael worked his magic, part arrived with some heavy…
These guys are professional, ,knowledgeable and do a great job. They never over sell. Been taking family cars there forever.
Michael and his team are life-savers. They are the absolute best. They have been my designated auto care specialist for over a decade now across two long-running cars. They are professional, extremely skilled, honest, reliable, and very reasonably priced. They communicate well and are very responsive whenever I…
My 11 year old car came out if Reliable Auto running like a teenager. They did a fantastic job; honest, fair, outstanding service front and back office. I continue to use them for all my car needs. Thank you, Reliable!
I had a window regulator failed on our Honda Pilot passenger door. The fix was done well . Happy camper!
I've used Reliable for years. Michael and his team have serviced, maintained, and repaired my family's fleet of vehicles that have included two Jeeps, two Lexus hybrid SUVs, and yesterday, my new Bentley Bentayga. Their work has always been superlative, and I've referred colleagues and friends to them. I learned…
Michael and his team are very knowledgeable, skilled, honest and friendly. There is no pressure when taking your vehicle there. They will diagnose your vehicle, possibly make recommendation, and you make the choice of whether or not to do the job. It can be difficult to find a truly honest repair shop that is…
They did a great job servicing my 2019 Jeep Cherokee. Very communicative and straight forward throughout the process. Thanks again!
Mike and his crew did great job on my vehicle. This shop was recommended by Costco and a good friend of mine. Mike explained which things needed to be addressed immediately and which ones can be addressed later. The shop is clean and organized. So far, my steering feels sturdier with the repairs that were completed. I’ll be back.
I announce absolutely wonderful service of our vehicle from the reliable auto! We have been asking ours and our kids car's maintenamce from them since 2016, when we move to San Jose. I appreciate so much for their work, promptness, and explanation/ recommendation I can trust. I would recomment to anyone to try going…
I have always had a great experience when repairing my vehicles at Reliable Auto Repair. Everyone is very friendly and knowledgeable. Thank you!
I always have a great experience at Reliable Auto Repair. They're honest, competitive, and efficient! They use a program that lets you see pictures of your car parts before deciding to repair them, and you can choose what you want fixed. Even though I recently moved to Gilroy, I still bring my vehicles here. I highly recommend them.
Whenever I need maintenance or repair I know to schedule an appointment at Reliable. The entire process is so easy - they have it down! I was able to book an appointment online in minutes. I was given a clear and thorough Inspection report in a reasonable amount of time. I was able to approve and decline the…
Good and fast service.
Michael and staff have been servicing my BMW now for over two years. I have nothing but great things to say mainly, efficient and quick reply back. Upfront about cost and estimates. Always a pleasure to work with and very trustworthy, which is the number one selling point for me. Thanks again Michael and the Reliable Auto Repair Team. - Chef John
EXCEPTIONAL SERVICE & TRUSTWORTHY EXPERTISE I recently brought my VW Bug in for several repairs , an I couldn’t be happier with my experience. Michael and his team are always professional, personable, and incredibly helpful. They provided a thorough estimate complete with pictures and videos, along with a clear,…
My experience at Reliable Auto was great! Right from the initial phone call to book an appointment, it was good. Very professional and courteous. Great communication. I brought my truck (2019 Chevy Silverado ) in because my AC wasn’t blowing cold air. I received an estimate within a couple hours. I was happy with…
My family and I have used this Auto Repair for many years and have been very satisfied with the service.🌟The service is excellent and prices are comparable. The customer service is also very good --listens and puts the customer first. Highly recommend for your car repair needs. You won't be disappointed.
The name says it all. I prefer to work with small businesses where the owners have skin in the game. The guys were prompt, courteous, and on-time. I brought both of my vehicles in for smog checks and will be back when I need any repairs.
Very friendly and attentive staff who were quick to help me with my appointment and set up my vehicle for needed repairs. Transparent about other issues the found while checking my vehicle and the estimate for repairs was accurate and consistent. Great quality and honest mechanics who clearly know what they’re doing.
Same day service! I called around 11am to get a quote for my brakes! Spoke with Michael (who was very helpful), took my car in around 11:30am & the work was completed by 2:30pm! Michael & I believe the front desk guy was Raul were both great with communicating & keeping me updated on the work that was being done on…
Reliable has been my mechanic of choice for many years. They are always professional and do a great job keeping me on the road with confidence.
My truck was in such bad shape that I had given up on it before taking it in to Michael for an estimate. The estimate was thorough, prompt, and given in a way that allowed me to break up a complicated repair job into manageable pieces which allowed payment in sections.The estimate itself was reasonable and…
Great experience overall! Mike is an awesome service writer, service was great and quick. Very detailed diagnostic review with reasonable recommendations relative to what should be prioritized. Will be back. Thank you!
They did a great job. The car runs smoothly and I highly recommend their work.
Michael and his crew are high quality, trustworthy, and helpful in all aspects of their work.
Brought car in first thing in the morning. Took the keys out of my hand in the parking lot. Started smog immediately. In and out in a hour. Great job.
I’m a chronic procrastinator when it comes to anything car-related because it genuinely gives me so much anxiety. But visiting Reliable Auto Repair completely changed that. Michael is AMAZING. He truly cares about both you and the health of your vehicle. He even checked things I hadn’t asked about and gave me fair,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 73 | — |
| Oil change | 73 | — |
| Vehicle Inspection | 42 | — |
| Transmission | 37 | — |
| Auto maintenance | 34 | — |
| Auto engine diagnostic | 33 | — |
| Electrical repair | 31 | — |
| Air & cabin filter replacement | 27 | — |