Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%94+44.7Reliability 21%90+19.1Value 13%99+12.4Momentum 13%100+12.5Replies to reviews 6%87+5.4Experts Score= 94Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREReliant Plumbing & Rooter
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 340 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Reliant Plumbing & Rooter is better than 94% of plumbers.A
94
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Reliant Plumbing & Rooter is better than 90% of plumbers.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Reliant Plumbing & Rooter is better than —% of plumbers.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Reliant Plumbing & Rooter is better than 99% of plumbers.A
99
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Reliant Plumbing & Rooter is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Reliant Plumbing & Rooter is better than 87% of plumbers.A
87
Reviews for your job
Customers hired Reliant Plumbing & Rooter for 8 kinds of job.
Reliant Plumbing & Rooter for a/c system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$483
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$57-88% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 75%Reasonable 22%Overpriced 2%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 48 | $227–$554 |
| Toilet repair | 28 | $227–$606 |
| Sewer repair | 16 | $432–$2.4k |
| Faucet repair | 5 | $205–$607 |
| Water heater installation | 4 | $1.2k–$2.4k |
| Toilet installation | 2 | $554–$1.4k |
| Garbage disposal installation | 2 | $383–$718 |
| Water heater repair | 2 | $135–$580 |
