Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%94+41.1Reliability 19%90+16.9Value 13%98+12.3Momentum 10%35+3.5Track record 9%13+1.1Accountability 6%69+4.3Experts Score= 79Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREReliant Plumbing & Rooter
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 340 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Reliant Plumbing & Rooter is better than 94% of plumbers.A
94
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Reliant Plumbing & Rooter is better than 90% of plumbers.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Reliant Plumbing & Rooter is better than —% of plumbers.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Reliant Plumbing & Rooter is better than 98% of plumbers.A
98
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Reliant Plumbing & Rooter is better than 35% of plumbers.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Reliant Plumbing & Rooter is better than 13% of plumbers.F
13
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Reliant Plumbing & Rooter is better than 69% of plumbers.B
69
Reviews for your job
Customers hired Reliant Plumbing & Rooter for 8 kinds of job.
Reliant Plumbing & Rooter for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$57-88% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 75%Reasonable 22%Overpriced 2%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 48 | $227–$554 |
| Toilet repair | 28 | $227–$606 |
| Sewer repair | 16 | $432–$2.4k |
| Faucet repair | 5 | $205–$607 |
| Water heater installation | 4 | $1.2k–$2.4k |
| Toilet installation | 2 | $554–$1.4k |
| Garbage disposal installation | 2 | $383–$718 |
| Water heater repair | 2 | $135–$580 |
