PLUMBERS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%91+39.8Reliability 19%85+15.9Value 13%97+12.1Momentum 10%36+3.6Track record 9%13+1.1Accountability 6%71+4.4Experts Score= 77Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%91+39.8Reliability 19%85+15.9Value 13%97+12.1Momentum 10%36+3.6Track record 9%13+1.1Accountability 6%71+4.4Experts Score= 77Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREReliant Plumbing & Rooter
Better than 92% of plumbers · #7 of 90
5.0★340 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Reliant Plumbing & Rooter for water heater installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 4 Google reviews tagged “Water heater installation”
★★★★★ Jeremy · a month ago
Perfect install , came out quick
Paid $200–400Reasonable priceWater heater installation
★★★★★ P · 2 months ago
Roger and Aaron did a fantastic job replacing an old water heater that was going bad and causing issues.
Paid $2,000+Reasonable priceWater heater installation
★★★★★ Dead · 2 months ago
These guys were honestly so awesome and personable . Did a great job on the plumbing. Roger and many are the best !!
Paid $600–800Great priceToilet repairWater heater installationGarbage disposal installation
★★★★★ Manuel · 10 months ago
Carlos es muy buen trabajador nos ayudo mucho y estamos muy agradesidos
Water heater installation
vs category
Blue = Reliant, grey = plumbers average
Rating over time
Price
$57-88% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 75%Reasonable 22%Overpriced 2%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%91+39.8Reliability 19%85+15.9Value 13%97+12.1Momentum 10%36+3.6Track record 9%13+1.1Accountability 6%71+4.4Experts Score= 77Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
91
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
85
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
97
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
13
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
