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ReliaPro Pest Control

Pest control service · Palmetto Bay, FL · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 295 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 160 Google reviews · 16 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$77typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

ReliaPro Pest Control at a glance

Google reviewers rate ReliaPro Pest Control five out of five stars, citing punctuality, detailed explanations, and effective treatment of roaches and termites as primary strengths. Customers frequently note the professionalism and friendliness of technicians during monthly services and fumigation appointments. The sole negative review describes a scheduling conflict where a technician declined a weekend follow-up due to travel distance, leading to a loss of customer satisfaction.

  • Google rating: 5.0 out of 5 from 160 reviews (99% five-star).
  • Reviews on this page: 160 Google reviews (138 with written comments, 1 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Wildlife serving Palmetto Bay, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 92)Reliability: 97 (median 90)Craft & service: 99 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)
ReliaPro Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ReliaPro Pest Control: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ReliaPro Pest Control: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ReliaPro Pest Control: 99/100 on this factor. Category median: 97.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ReliaPro Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ReliaPro Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–

Bar = this company · dark tick = category median.

Star ratings

160 Google reviews we collected

  • 5 stars15999%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 138 written reviews

  • Praise334100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1482%
  • Reasonable318%
  • Overpriced00%
  • Not sure00%
$77-29% vs typical wildlife removal services

Middle half of what 11 customers paid ($63–$91) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9729%
  • Would recommend6820%
  • Speed & response5216%
  • Quality & results5015%
  • Honesty & trust288%
  • Price & value216%
  • Communication196%

What customers talk about

We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Gustavo was a great technician, very professional, and completed the Fumigation with great time.”
  • “I recommended them to my neighbors and all have been very happy!”
  • “The technician was friendly, professional, and arrived on time.”
  • “Not only is Mario Professional, provide great service, reasonably price but very knowledgable.”
  • “I would definitely recommend them to anyone looking for reliable pest control.”
  • “They are indeed reliable, professional and affordable.”
  • “Danny took his time to explain their services when I first met him.”

People customers mention

  • Danny 13 reviews
  • Gus 8 reviews
  • Daniel 7 reviews
  • Miami 6 reviews
  • Gustavo 5 reviews
  • Liriano 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ReliaPro Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

EmrahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been using ReliaPro services for a few years now. I couldn’t be happier. Danny took his time to explain their services when I first met him. Gus has been servicing our home monthly and never had any issues. They do an amazing job. They are very polite, responsive and professional. I recommended them to my…

Paid $40–60Great price
R.Local Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I absolutely love ReliaPro. Not only is Mario Professional, provide great service, reasonably price but very knowledgable. We highly recommend ReliaPro for all you fumugation needs.

Paid $60–80Reasonable price
Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They are awesome! Very responsive and really awesome human beings. I do my monthly service with them.

Paid $60–80Great price
Albert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was extremely knowledgeable and helpful of our situation. Will definitely ask for him to return on the next visit.

Paid $60–80Great price
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They provide a great service. They fumigate my home, my tiki and my rv. Good results. Highly recommend them!!

Paid $80–100Great price
Nay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had Gus from (Reliapro) come out to spray my home. He explained everything in detail to me from what he was going to do to what I will expect once it was done. I must say everyday, since he’s came out, I’ve seen less/no roaches. I would recommend Gus (Reliapro) to anyone having pest issues. Definitely worth every penny!!

Paid $80–100Great price

Photos

Customer reviews

5.0 ★★★★★ 160 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
A Ramos4 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and effective service!

  • Price assessment: Great price
  • Price: $80–100
  • Pest type: Ants, Cockroaches, Spiders, Other
Alyssa Suarez5 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gustavo was a great technician, very professional, and completed the Fumigation with great time. The scheduling was very easy and will continue to use the service for the foreseeable future

  • Price assessment: Reasonable price
Emrah DegismenLocal Guide · 9 reviewsTotal number of Google reviews Emrah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using ReliaPro services for a few years now. I couldn’t be happier. Danny took his time to explain their services when I first met him. Gus has been servicing our home monthly and never had any issues. They do an amazing job. They are very polite, responsive and professional. I recommended them to my neighbors and all have been very happy! Highly recommend them.

  • Price assessment: Great price
  • Price: $40–60
Carol Rey5 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gus was very professional and friendly as well as informative. He is always on time and very detailed

R. FigueroaLocal Guide · 20 reviewsTotal number of Google reviews R. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love ReliaPro. Not only is Mario Professional, provide great service, reasonably price but very knowledgable. We highly recommend ReliaPro for all you fumugation needs.

  • Price assessment: Reasonable price
  • Price: $60–80
Melissa Moreira11 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are awesome! Very responsive and really awesome human beings. I do my monthly service with them.

  • Price assessment: Great price
  • Price: $60–80
Albert Dominguez13 reviewsTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician was extremely knowledgeable and helpful of our situation. Will definitely ask for him to return on the next visit.

  • Price assessment: Great price
  • Price: $60–80
Barbara Suarez11 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They provide a great service. They fumigate my home, my tiki and my rv. Good results. Highly recommend them!!

  • Price assessment: Great price
  • Price: $80–100
diego manchola6 reviewsTotal number of Google reviews diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with this company. The technician was friendly, professional, and arrived on time. He took the time to explain everything, answered all of my questions, and made sure the treatment was done thoroughly. The entire process was quick and efficient. Excellent customer service from start to finish. I would definitely recommend them to anyone looking for reliable pest control.

Nay Ferg4 reviewsTotal number of Google reviews Nay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Gus from (Reliapro) come out to spray my home. He explained everything in detail to me from what he was going to do to what I will expect once it was done. I must say everyday, since he’s came out, I’ve seen less/no roaches. I would recommend Gus (Reliapro) to anyone having pest issues. Definitely worth every penny!!

  • Price assessment: Great price
  • Price: $80–100

ReliaPro Pest Control on Google Maps →

Business details