Great staff and excellent customer service!!!
Hi, Francis. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Google reviewers rate Removery in Chula Vista 4.9 out of 5 based on 228 reviews, with the owner responding to 80% of feedback. Customers frequently praise the professional staff, clean facilities, and helpful communication during consultations and treatments. While many note the pain of the procedure, others appreciate the supportive environment. However, some low-star reviews criticize the business for running behind schedule and for unclear pricing structures that led to unexpected total costs.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 195 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff were so nice and kind, made me feel comfortable the whole time.”
“I always have a great Experience, even though the tattoo removal itself is very painful.”
“What a horrible experience.”
“Highly recommend coming here if you’re thinking about getting your tattoos removed”
“Friendly, quick easy, and painless except for the actually procedure.”
“They always took the time to explain what to expect, answered all of my questions, and made sure I was doing well throughout each treatment.”
“The nurses are incredibly knowledgeable, professional, and genuinely caring.”
“She was the first I interacted with when I did my free consultation prior to purchasing an unlimited treatment plan.”
“…on to get your tattoos removed over years and years of treatment and overpriced and rude and disrespectful treatment be my guest.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Great staff and excellent customer service!!!
Hi, Francis. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Enlightening
Hi, David. Thank you so much for rating your experience with us so highly!
Staff are wonderful and very professional! I always have a great Experience, even though the tattoo removal itself is very painful. Highly recommend coming here if you’re thinking about getting your tattoos removed
Hi, Roxana. Your feedback is highly appreciated. Thank you so much for the review!
Callie was such a great representative and gave me all the info that was needed with moving forward (:
Hi, Aaliyah. We appreciate the rating, and are glad we could provide you with a positive experience!
On my 4th session and couldn't be happier. Thank you Removery team, you guys are doing amazing job with my tattoo removal.
Hi, Rebeca. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Amazing staff. Very helpful throughout the process.
Hi, Zac480. Thank you so much for rating your experience with us so highly!
Great experience overall! The staff were so nice and kind, made me feel comfortable the whole time. The process itself is definitely nerve wracking just from the pain and anticipation lol, but that's on me not them. Would recommend!
Friendly, quick easy, and painless except for the actually procedure. I would say it feels like someone pulling a rubber band and letting it snap back on your skin rapidly. Once it gets going it’s not that bad. Will update with before and after pics. First session in pic. Just Map the planet fitness in the area. You will thank me later Map apps takes you behind Macys for some other clients. Update 11th or 12th session lost count lol but you can see that it’s working
Hi, Hean. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I love it here love the staff love the service and the results
Hi, Chelsea. We appreciate the rating, and are glad we could provide you with a positive experience!
I just had my third session at Removery in Chula Vista. I have had such amazing experiences so far. Everyone is kind, professional, and helpful. I already notice a difference in my tattoo as well!
Hi, Sofia. We must have done something right to get such a good rating from you. We really appreciate you taking the time!