Reviewers highlight the facility's convenient location, spacious renovated rooms, and quality food prepared on-site. Recurring themes include friendly, supportive staff who provide compassionate care and organize varied physical, social, and spiritual activities. One criticism alleges that management displaced previous residents during the pandemic, a claim the owner addressed in a minority of reviews.
Google rating: 4.7 out of 5 from 38 reviews (89% five-star).
Reviews on this page: 38 Google reviews (29 with written comments, 1 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: October 21, 2026.
Service: Senior Care Service serving Middleton, Wisconsin.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
38 reviews on Google
5★34
4★1
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
DR
Darlene Retzlaff3 reviews
★★★★★
Good food and activities
Price assessment: Reasonable price
Response from the owner · 2 days ago
Thank you so much for your sweet 5-star review! It truly makes my day to know you're happy living here. It's such a pleasure to have you as part of our community, and I am so grateful for your trust in us. We look forward to continuing to serve you, our residents, and your neighbors!
- Sira Nsibirwa, Campus Executive Director
Had a lovely , informative tour with Chris Johnson.
Response from the owner · 5 months ago
Thank you so much for the five-star review! We are so happy to hear you had a great experience with us. Your feedback means a lot to our team and we look forward to seeing you again soon!
We moved my Dad here from Milwaukee. We love the location because it’s close to our house. We have had an excellent experience with the care and staff. They are very supportive and compassionate. . The building is beautiful, the food is made from scratch and there are many activities for residents. I highly recommend this place for those needing assisted living.
Response from the owner · a year ago
Jeff, Thank you for leaving a review. We are grateful to have the chance to serve you and your father.
I was delivering a packing today at the Senior living facility. I don’t know who the Receptionist was but she was the nicest person I have ever met. She was Working the morning shift today 8/21/24 and she gave me a Daisy and said this is for your troubles. There wasn’t any trouble at all it was just an honest miscommunication moment. She was extremely professional and I hope management would recognize her for her awesome personality.
Response from the owner · a year ago
Eric, we are grateful you took time to leave a review. Our receptionist is great! She is a wonderful part of our team.
Excellent guide, lovely building, beautiful rooms and nice location right near Hillsdale Mall and the walking path. It was a very nice visit and we are keeping the information on hand for a possible future move.
Renaissance Senior Living at Hilldale is a lovely community! Nice renovation of a hallmark building in this neighborhood. Such a convenient location. Staff are super friendly, residents clearly seem to enjoy life here!
I have two family members, my mom and my sister, living at The Renaissance of Hilldale. They moved in the fall of 2022, with the intention of just giving assisted living a try! From the very beginning the ENTIRE staff has been warm and supportive, treating them like loved family members. The staff go above and beyond making sure the residents are cared for physically, emotionally and spiritually. This place has truly become their home.
Response from the owner · 3 years ago
Lisa, thanks for taking the time to share. We are grateful for a chance to serve you and your family.
It was a lovely place for Severa. She enjoyed her final months surrounded by people who treated her with love and respect. Its a beautiful setting with dedicated staff who are skilled and caring. I highly recommend Renaissance.,
Response from the owner · 3 years ago
Mary, thank you so much for your review. We loved taking care of Severa while she was at Renaissance. Your friendship with her was beautiful to see as well.