Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty
Real estate agency · Wake Forest, NC · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 124 home staging servicesiPosition by Experts Score among all companies we track in this category. · better than 37%
5.0★★★★★227 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty at a glance
Google reviewers rate the agency five stars based on 227 reviews, highlighting effective communication, punctuality, and detailed guidance for both buyers and sellers. Clients frequently praise the team for managing estate sales, coordinating staging and repairs, and providing clear market insights to simplify transactions. One mixed review noted communication gaps regarding cleaning team schedules, though the owner responded to half of all reviews.
Google rating: 5.0 out of 5 from 227 reviews (99% five-star).
Reviews on this page: 228 Google reviews (223 with written comments).
Owner responses: the business replied to 50% of reviews.
Most recent review: June 19, 2026.
Service: Home Staging Service serving Wake Forest, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other home staging services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyHome Staging Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renee Hillman, Real Estate Broker - Hillman Real Estate Group at eXp Realty: 32/100 on this factor. Category median: 63.D
32
Bar = this company · dark tick = category median.
Star ratings
228 Google reviews we collected
5.0of 5
5 stars22599%
4 stars21%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 223 written reviews
98%praise
Praise50498%
Complaints82%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11823%
Would recommend11122%
Speed & response9519%
Communication6513%
Quality & results5511%
Price & value408%
Honesty & trust285%
What customers talk about
We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She and her team managed everything professionally and kept us informed every step of the way.”
“We are so grateful for all of her help and would highly recommend her to anyone looking to buy or sell a home.”
“I had the pleasure of working with Jonathan as well as the rest of Renee’s team during my first home buying experience, and I cannot recommend them enough!”
“Renee was responsive, knowledgeable, and incredibly easy to work with during what could have been a very stressful time.”
“The communication throughout the process was stellar, which made everything feel seamless.”
“Because of her dedication and attention to detail, we never had to make a trip into town.”
“Thanks to her expertise, we successfully helped my buyer purchase his first home at an affordable price while allowing the seller to maximize their profits.”
“We wholeheartedly recommend Robin to anyone looking for a knowledgeable and trustworthy real estate agent in Wendell, NC.”
People customers mention
Robin24 reviews
Raleigh22 reviews
Triangle15 reviews
Rebecca14 reviews
Lilley12 reviews
Kayla12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SShoshana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Renee was absolutely wonderful to work with while helping us sell my dad's house. Since we live out of town, we were worried about how we would manage everything that needed to be done, but Renee took care of it all. From coordinating painting and cleaning to staging the home and handling the estate sale, she made…
PPatrickLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★
I have worked with Hillman Real Estate Group for both buying and selling, primarily with Renee Hillman and her team. Our recent experience as sellers in Selma, NC, was mixed. The team's expertise in pricing and staging was commendable, especially given the area's uncertain market. However, communication issues…
MMichael4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I recently sold my home with Hillman Real Estate Group, and I couldn't be more pleased with my experience. Recommended by a family friend who sold her house in just six days, I reached out to Renee Hillman. From our first meeting, her expertise was clear. She provided thorough insights on pricing, staging, and…
JJohnLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I recently had the pleasure of working with Renee Hillman from Hillman Real Estate Group as the buyer's agent in a transaction in Clayton, NC. Renee was the listing agent, and I was impressed by her responsiveness and attention to detail throughout the process. In real estate, communication is critical, and Renee…
CCassie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Working with Robin Lilley from Hillman Real Estate Group was an exceptional experience. As first-time homebuyers in Wendell, NC, we had a lot of questions and concerns, but Robin was incredibly responsive and proactive throughout the entire process. She arranged numerous tours to fit our busy schedules and took the…
LLinda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Robin and the team were amazing!!! They made our home buying purchase smooth. Robin is an amazing asset! She goes above and beyond and always makes time for showings, questions and anything else you made need. She’s very knowledgeable on many levels! I highly recommend this team, especially Robin!
Renee was absolutely wonderful to work with while helping us sell my dad's house. Since we live out of town, we were worried about how we would manage everything that needed to be done, but Renee took care of it all. From coordinating painting and cleaning to staging the home and handling the estate sale, she made the entire process seamless.
Because of her dedication and attention to detail, we never had to make a trip into town. She and her team managed everything professionally and kept us informed every step of the way. Renee was responsive, knowledgeable, and incredibly easy to work with during what could have been a very stressful time. We are so grateful for all of her help and would highly recommend her to anyone looking to buy or sell a home.
Response from the owner · 4 months ago
Thank you for trusting us with your father's home and allowing us to take off some of the burden during a difficult time. We are so glad we were able to generate a quick sale so that you could focus on family. We wish you and your family all the best as you move forward.
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Alli WaltonLocal Guide · 39 reviewsiTotal number of Google reviews Alli has written across all businesses on Google Maps, not just this one.
I recently sold my home in Raleigh, NC, and I couldn't be happier with the support I received from Renee Hillman and the Hillman Real Estate Group. As a repeat customer, I can confidently say that Renee is a gem. She's always attentive and proactive, providing detailed lists of what needs to be done to prepare the property for sale. Her recommendations on staging, paint colors, and vendor selection were invaluable.
The communication throughout the process was stellar, which made everything feel seamless. We invested time and effort into cleaning up the house, and it paid off. Inspections were easy, and potential buyers loved the staging and videos. While the final price wasn’t as high as we hoped, I'm thrilled with the results and wholeheartedly recommend Renee and her team. If you're looking for a top realtor in Raleigh, listen to Renee—she knows how to get the best price for your property.
D
Dave HathawayLocal Guide · 30 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
I have worked with Hillman Real Estate Group for both buying and selling, primarily with Renee Hillman and her team. Our recent experience as sellers in Selma, NC, was mixed. The team's expertise in pricing and staging was commendable, especially given the area's uncertain market. However, communication issues arose, particularly with the cleaning team. We were left unaware of their extended hours and faced some minor theft and subpar cleaning quality, which felt unjustified in light of their strong recommendations for significant renovations.
Although we sold below asking, I appreciate their negotiation strategies. While I would recommend Hillman Real Estate Group to buyers based on our positive past experiences, I remain neutral about them for selling.
M
Michael Smith4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I recently sold my home with Hillman Real Estate Group, and I couldn't be more pleased with my experience. Recommended by a family friend who sold her house in just six days, I reached out to Renee Hillman. From our first meeting, her expertise was clear. She provided thorough insights on pricing, staging, and marketing, all while keeping my best interests in mind. Renee (and Rebecca) was always available to address my concerns, regardless of the time or day. The process leading up to the listing was seamless and stress-free. I was thrilled to receive an offer 100K over asking price in just one day! If you're looking for a top realtor in Clayton, NC, I wholeheartedly recommend Hillman Real Estate Group. My youngest granddaughter would say they are “bestest,” and I completely agree!
Response from the owner · 6 months ago
Mike - thank you for trusting us with your home. We also happen to think we have the "bestest" clients who make our jobs a joy and your beautiful home brought the wow factor. Enjoy this new chapter!
J
John TrapassoLocal Guide · 54 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I recently had the pleasure of working with Renee Hillman from Hillman Real Estate Group as the buyer's agent in a transaction in Clayton, NC. Renee was the listing agent, and I was impressed by her responsiveness and attention to detail throughout the process. In real estate, communication is critical, and Renee excelled in this area, ensuring timely updates and clear guidance.
Thanks to her expertise, we successfully helped my buyer purchase his first home at an affordable price while allowing the seller to maximize their profits. If you're seeking a dedicated real estate agent in Clayton, NC, who goes the extra mile, communicates effectively, and negotiates well with other agents, I highly recommend Renee Hillman.
C
Cassie6 reviewsiTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Working with Robin Lilley from Hillman Real Estate Group was an exceptional experience. As first-time homebuyers in Wendell, NC, we had a lot of questions and concerns, but Robin was incredibly responsive and proactive throughout the entire process. She arranged numerous tours to fit our busy schedules and took the time to explain each step clearly, making everything feel manageable. Her expertise in the local market was invaluable in helping us find our dream home in a wonderful community. What truly impressed us was that her support continued well beyond closing; she has been a fantastic resource even after we moved in. We wholeheartedly recommend Robin to anyone looking for a knowledgeable and trustworthy real estate agent in Wendell, NC.
Response from the owner · 9 months ago
Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear that your experience working with Robin Lilley and the Hillman Real Estate Group was such a positive one. Helping first-time homebuyers in Wendell, NC navigate the process with confidence is something we truly care about, and it means a lot to know that Robin’s responsiveness, local market expertise, and ongoing support made a difference for you.
Finding the right home and community is always the goal, and we’re especially glad to hear that Robin continued to be a resource even after closing—that level of care is exactly what we strive for. Congratulations on your new home, and thank you again for trusting us and for recommending Robin to others looking for a knowledgeable and trustworthy real estate agent in Wendell!
L
Linda Justinger9 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Robin and the team were amazing!!! They made our home buying purchase smooth. Robin is an amazing asset! She goes above and beyond and always makes time for showings, questions and anything else you made need. She’s very knowledgeable on many levels! I highly recommend this team, especially Robin!
Response from the owner · 10 months ago
Thanks Linda! Your high praise makes our day. We are so excited that you will be enjoying the holidays this year in your new home. Wishing you and your family a safe and happy new year!
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Nicole KemptonLocal Guide · 38 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Renee and her team are absolutely incredible. Incredibly knowledgeable, level-headed - in short, absolute pros. No challenge seems to faze them. Highly, highly recommend!
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Melinda Haithcock4 reviewsiTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
I recently had to sell my parents' home as part of settling their estate. It was a very emotional and difficult endeavor. However, once I engaged with Renee's agency, the stress and anxiety became greatly diminished. She (and her office manager Rebecca) took great care with my situation and managed all the moving pieces of my home sale to perfection, communicating with me throughout the process. I highly recommend the Renee Hillman agency and would not hesitate to use them again myself.
Response from the owner · a year ago
Thank you Melinda for the kind words. We work with several estate situations every year and we understand how difficult the process can be even in the best of situations. This is a difficult time for families and we are so happy we could make this step a little easier and less stressful. Thank you for trusting us with your family home.
