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Renegade Paws Rescue

Animal rescue service · Pooler, GA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%41+9.9Value 14%68+9.6Replies to reviews 7%50+3.5Momentum penalty91−0.9Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 22 pet rescuePosition by Experts Score among all companies we track in this category. · better than 48%
4.6 ★★★★★ 275 Google reviews · 24 photos
89%five-star reviews
4.58★last 12 monthsAverage stars on reviews from the last 12 months only.
9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Oct 2026latest review

Renegade Paws Rescue at a glance

Google reviewers rate Renegade Paws Rescue 4.6 out of 5 stars based on 275 reviews. Positive feedback highlights the organization's dedication to animal care, affordable spay and neuter services, and helpful staff during adoptions or emergencies. However, several low-star reviews criticize specific staff interactions as rude or unprofessional, while others complain about the website's usability and the accuracy of animal compatibility information provided to adopters.

  • Google rating: 4.6 out of 5 from 275 reviews (89% five-star).
  • Reviews on this page: 275 Google reviews (182 with written comments, 49 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Pet Rescue Organization serving Pooler, Georgia.

Data from Google, last updated November 1, 2026.

Score profile vs other pet rescue

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

Satisfaction61Reliability41Craft & service–Value68Momentum91Replies to reviews50Satisfaction: 61 (median 61)Reliability: 41 (median 58)Value: 68 (median 93)Momentum: 91 (median 100)Replies to reviews: 50 (median 28)
Renegade Paws RescuePet Rescue median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renegade Paws Rescue: 61/100 on this factor. Category median: 61.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renegade Paws Rescue: 41/100 on this factor. Category median: 58.C
41
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 86.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renegade Paws Rescue: 68/100 on this factor. Category median: 93.B
68
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renegade Paws Rescue: 91/100 on this factor. Category median: 100.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renegade Paws Rescue: 50/100 on this factor. Category median: 28.C
50

Bar = this company · dark tick = category median.

Star ratings

275 Google reviews we collected

  • 5 stars24489%
  • 4 stars62%
  • 3 stars10%
  • 2 stars31%
  • 1 star218%

Praise vs complaints

Phrases our text analysis found in 182 written reviews

  • Praise10384%
  • Complaints2016%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price422%
  • Reasonable633%
  • Overpriced16%
  • Not sure739%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5646%
  • Would recommend2016%
  • Quality & results1714%
  • Communication1210%
  • Speed & response76%
  • Honesty & trust76%
  • Price & value43%

What customers talk about

We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Garrett and all of the staff there were very nice and very informative.”
    “…say she can't help me neither let me explain my reasoning to be there rudely!…”
  • “I highly recommend engaging with their organization.”
    “Would not recommend I’m appalled at his the deal with situations and honestly I think they could do so much better if they just ALL learned how to com…”
  • “The team dedicated to the care of abandoned animals provides exceptional service; should you wish to volunteer or provide financial support, and or do…”
    “Website is awful.”
  • “The staff members were patient with us to explain the options when we brought her in.”
  • “Fast forward to January 17, 2022 when we were at a fundraiser for Renegade honoring what would have been Betty Whites 100th birthday and I look up to…”
  • “) because the people there are amazing and genuinely care about these dogs.”
  • “There are so many ways to jump in and help, and the dogs are so worth it.”
    “If they don't think you deserve an animal, and then they still won't 323 fifty four, an adoption fee.”

People customers mention

  • Savannah 8 reviews
  • Jen 4 reviews
  • Louise 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

EnglishmarieLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Renegade paws rescue is not where you go buy stuff they are awesome they take great care of animals they help you take care of animals are the best 💞

LauraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you all so much for helping with my sick dogs during a difficult time. We will be sure to drop off some donations items soon 🐾❤️

AngelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It was great 👍. Garrett and all of the staff there were very nice and very informative. I am hoping to adopt one of their precious fur babies.

Reasonable price
Brenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Absolutely furious with how my experience with this place was. I told them multiple times that me and my husband have two cats and wanted a dog that was cat friendly. They matched us up with a dog and everything went fine until it didn’t. Long story short the dog bit at and tried everything he could to get to her.…

ChristineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very nice doctor and very nice people all the way around. Thank you, renegade paws rescue

Rico8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team dedicated to the care of abandoned animals provides exceptional service; should you wish to volunteer or provide financial support, and or donate supplies. I highly recommend engaging with their organization.

Photos

Customer reviews

4.6 ★★★★★ 275 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Englishmarie StokesLocal Guide · 92 reviewsTotal number of Google reviews Englishmarie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Renegade paws rescue is not where you go buy stuff they are awesome they take great care of animals they help you take care of animals are the best 💞

Laura CrossLocal Guide · 25 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you all so much for helping with my sick dogs during a difficult time. We will be sure to drop off some donations items soon 🐾❤️

Angela TodaroLocal Guide · 19 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was great 👍. Garrett and all of the staff there were very nice and very informative. I am hoping to adopt one of their precious fur babies.

  • Price assessment: Reasonable price
Brenna Stevens1 reviewTotal number of Google reviews Brenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely furious with how my experience with this place was. I told them multiple times that me and my husband have two cats and wanted a dog that was cat friendly. They matched us up with a dog and everything went fine until it didn’t. Long story short the dog bit at and tried everything he could to get to her. They lied to us about him being cat friendly bc after what just happened he is absolutely not. Then at drop off the staff was extremely rude. Everyone will have their own experiences with this place but everyone also needs to know about stuff like this. Absolutely unacceptable.

Jane Bostwick19 reviewsTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Website is awful. Hard to find adoptable dogs

Christine BoulangerLocal Guide · 17 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice doctor and very nice people all the way around. Thank you, renegade paws rescue

Rico Alexander8 reviewsTotal number of Google reviews Rico has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team dedicated to the care of abandoned animals provides exceptional service; should you wish to volunteer or provide financial support, and or donate supplies. I highly recommend engaging with their organization.

Steven Knight1 reviewTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don't go here. They won't even give you the paperwork to adopt a dog. If they don't think you deserve an animal, and then they still won't 323 fifty four, an adoption fee. Very disappointed. When I just left from there, lady wouldn't even let me look at the dogs.

Maurice Wright1 reviewTotal number of Google reviews Maurice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was told to bring a bucket for dog food from one nice lady eho gave ziplock bag of food then todsy at 6:20, i catch cars pulling out and one lady from staff loading up her truck but holler from trunk approaches me to say she can't help me neither let me explain my reasoning to be there rudely!!! She needs to be replaced asap

Response from the owner · a month ago

Our community pet food program is free and available during its designated hours. At 6:20, our staff are finished for the day. They deserve to go home to their families and no employee will be “replaced” for being unable to assist someone with free food after hours. We are always happy to help when the program is open.

sherri connolly11 reviewsTotal number of Google reviews sherri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love Renegade! Always so helpful and easy to work with!

  • Price assessment: Overpriced

Renegade Paws Rescue on Google Maps →

Business details