Renewal by Andersen of Central North Carolina - Garner
4.8★★★★★ · 970 Google reviews · 23 photos
Window installation service · Clayton, NC
Renewal by Andersen of Central North Carolina - Garner at a glance
Customers frequently praise the installation crews for their punctuality, efficiency, and thorough cleanup during window and door replacements. Positive reviews highlight professional communication and low-pressure sales interactions, though some note high pricing compared to competitors. Criticisms include long wait times between contract signing and installation, difficulty resolving warranty issues, and persistent marketing outreach that customers find intrusive despite requests to stop.
Google rating: 4.8 out of 5 from 970 reviews (93% five-star).
Reviews on this page: 970 Google reviews (837 with written comments, 70 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 21, 2026.
Service: Dog Door Installation Service serving Clayton, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
970 reviews on Google
5★899
4★7
3★5
2★11
1★48
Reviews from Google, shown as published (original wording, unedited).
KR
Kathy Riley1 review
★★★★★
Diego and his crew arrived early and started work right away. They worked with us as we have pets that needed to be considered in the installation of the new windows and sliding door. They worked efficiently and quickly and did a fantastic job. We would definitely recommend them to anyone!!!
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement
Response from the owner · 3 days ago
Thank you for the 5-star review, Kathy! We’re thrilled that you’re happy with both the product quality and the installation experience.
Absolutely …. Positively… OUTSTANDING WORK!
My house looks and feels so much better. Quick service, polite, respectful and informative. Diego and his crew are amazing! Thank you for this experience 💛
Price assessment: Reasonable price
Services: General window replacement, Vinyl window installation & replacement, General door installation, Window installation, General door repair
Response from the owner · 5 days ago
Thank you, Alicia! We appreciate earning your five-star review, and we know Diego and the crew will enjoy seeing this as well! We're here for you if you need anything else.
Whole experience has been positive. From sales to installation, communication has been good, informative, and low pressure.
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · a week ago
Thanks for your review, Russell! We're glad to hear that your experience was so positive. If you have questions or if you need anything at all, give us a call.
Fernando and his crew were professional, fast and courteous
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · a week ago
Thanks for your review, Tim! We're glad to hear that your experience was so positive. If you have questions or if you need anything at all, give us a call.
Fernando. Fernando and his crew did an excellent job. Great workmanship and very efficient. Highly recommend their services.
Response from the owner · 2 weeks ago
Thanks so much for the recommendation, Vartan! We always appreciate hearing from homeowners after the project is complete. Thank you for trusting our team with the job!
I’ve done everything I can to communicate to this business that I will not be spending money with them. They consistently spam my snail mail, my email and my phone no matter what I do. I’ve emailed their corporate office. I have marked their junk mail as returned to sender. I’ve called the customer support line. Nothing works. I will never be giving this company a penny….. I hope their company fails
Response from the owner · 2 weeks ago
Graham, thank you for reaching out. Please send us your contact information to [email protected] so we can remove you from our email list.
The product is great and the install crew was dynamic !! Diego is awesome. I admit to having several estimates done and they all came in at half the price. I know we are not comparing apples to apples . But the price was double no matter what. I feel they charge to much a premium for the product !!! And comparing there product is by far a greater one is very true. It needs to be competitive more 🙏
Price assessment: Overpriced
Services: General window replacement, General door installation
Response from the owner · 3 weeks ago
Thank you for taking the time to leave a review and share your honest feedback, Barzie. Please don't hesitate to reach out to us should you have any questions or concerns.
Diego and his crew were here on time. We uad 15 windows and a door replacement. They worked as a well oiled machine, from off loading and organizing the days work, to each person knew where to go and what was their tasked. Every worker was polite and professional. You could not ask for a crew as good as these were. I have a rental property that needs windows and i will ask specifically for Diego and his crew.
Price assessment: Overpriced
Services: General window replacement
Response from the owner · 3 weeks ago
Thanks for your review! We are happy to hear you had a great experience with Diego and his crew. If you ever need anything or have any questions, please let us know. Thank you again!
