Renewal by Andersen of Greater Los Angeles at a glance
Customers rate the window and door installation service 4.7 out of 5 based on 1333 reviews, frequently praising the thoroughness, punctuality, and communication of the measuring and installation teams. Positive feedback highlights professional conduct, clean work sites, and detailed explanations of product options and timelines. However, some low-star reviews cite high-pressure sales tactics, significant price discrepancies compared to competitors, and installation errors involving incorrect product configurations or visible hardware modifications.
Google rating: 4.7 out of 5 from 1,333 reviews (90% five-star).
Reviews on this page: 1,333 Google reviews (1,023 with written comments, 48 with photos).
Owner responses: the business replied to 10% of reviews.
Reviews from Google, shown as published (original wording, unedited).
NA
Nick Ash8 reviews
★★★★★
Edgar Flores, along with his team members Ben, Emmanuel, José Galván, and Ismael, were absolutely fantastic! They were all incredibly kind and respectful of not only my wife and I, but of my house as well. After they finished, it was as if they were never here (except for the fantastic new windows). As for their work, it is flawless. We got our entire house's windows replaced (about 30-ish windows), and every single last one is perfect. A huge thank you to Edgar and his team!
Price assessment: Great price
Services: Sliding glass door installation & replacement, General window replacement
Response from the owner · a day ago
Hi Nick! We appreciate you taking the time to share your experience while working with Edgar, Ben, Emmanuel, José and Ismael! We're so happy to hear they could help get the job done!
Larry was great. He was very knowledgeable and helped with a couple of concerns. It was a pleasure to meet with him
Services: Sliding glass door installation & replacement
Response from the owner · 3 days ago
Lee, we appreciate you taking the time to let us know about your experience with Larry! If there’s anything else we can help you with, please let us know.
Larry was extremely knowledgeable and thorough. I felt that every detail had been considered, and nothing left unchecked. It is refreshing to have such a consummate professional involved in this project.
Price assessment: Reasonable price
Services: Sliding glass door installation & replacement, General window replacement, Vinyl window installation & replacement
Response from the owner · 3 months ago
Steve, thank you for your review. We're glad you're happy with your experience with Lars. Let us know if you have any questions or if there is anything we can do for you at any time. Thanks again.
The representative was friendly, he explained to me detail by detail
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 6 days ago
Thanks for your review, Carlos! We're glad to hear that your experience was so positive. If you have questions or if you need anything at all, give us a call.
My uncle is 93 years old and lives in Glendora California. I was talking with him on the phone the other day and he told me he was getting two side windows, one on each side of his big picture window in the front of the house and a new front door which consists of actually two doors because it’s a double door entry. He told me for the two windows and the wood double doors that he is paying $28,000. I just about had a heart attack. I said these guys are rip off artists they advertise on TV far too much and too many other advertisements. That’s one of the reasons their prices is extremely high. There is far better prices out there than what he is paying for this job. Unfortunately, he’s already signed a contract with them and has given them $9000 down payment. What a shame these people are taking advantage of elderly people and charging extremely high prices. I mean you have to understand he bought that house back in the 70s he’s paying more for the front door and two windows and he paid for the whole house. This is absolutely ridiculous and absurd. There should be laws against people like renewal by Anderson taking advantage of people. I’m extremely disappointed in this window company and would highly recommend that anybody looking for windows or doors shop around do not use these high price firms that think their holier than thou and charging extremely high prices. Thank you for reading my article. I never post this kind of stuff, but this is ridiculous
Response from the owner · a week ago
Hi Ron, thank you for reaching out. We've passed your comments along to the team.
Larry took just over an hour to measure for 10 window replacements and explained the Lead Testing, Torrance regulations, details of the windows we will be receiving, and the process of when to expect the windows.
Response from the owner · a week ago
David, thank you for your feedback for Larry. Don’t hesitate to reach out if there’s anything else we can assist you with!
Ivan and Rolando were the best! Very nice and friendly. They told us what was going to happen .We has a window put in the kitchen. They kept everything neat and you wouldn't know they were there! I would call them again!
Price assessment: Reasonable price
Services: General window replacement
Response from the owner · 4 weeks ago
Thanks for your review, Terry! We're glad to hear that your experience was so positive. If you have questions or if you need anything at all, give us a call.
It was a pleasure meeting with Larry for five hours. He was very informative and answered all of our questions and concerns. We are confident that Renewal by Anderson is the right choice. Artemis & Lee Feldman
