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Renewal by Andersen Window Replacement

Window installation service · Rogers, AR · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#182 of 219 window cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 17%
4.9 ★★★★★ 742 Google reviews · 24 photos
96%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Nov 2026latest review

Renewal by Andersen Window Replacement at a glance

Customers frequently praise the installation crews for their professionalism, punctuality, and thorough cleanup, noting that the process was efficient and respectful of their homes. Positive reviews also highlight clear communication and high-quality workmanship on windows and doors. However, several low-star reviews criticize aggressive telemarketing tactics, including repeated unwanted calls and intrusive door-to-door sales approaches, while others mention high pricing and dissatisfaction with specific sales interactions or post-installation service issues.

  • Google rating: 4.9 out of 5 from 742 reviews (96% five-star).
  • Reviews on this page: 742 Google reviews (575 with written comments, 90 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Window Cleaner serving Rogers, Arkansas.

Data from Google, last updated November 11, 2026.

Score profile vs other window cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction89Reliability87Craft & service95Value80Momentum100Replies to reviews100Satisfaction: 89 (median 96)Reliability: 87 (median 97)Craft & service: 95 (median 99)Value: 80 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 85)
This companyWindow Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen Window Replacement: 89/100 on this factor. Category median: 96.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen Window Replacement: 87/100 on this factor. Category median: 97.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen Window Replacement: 95/100 on this factor. Category median: 99.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen Window Replacement: 80/100 on this factor. Category median: 100.A
80
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen Window Replacement: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen Window Replacement: 100/100 on this factor. Category median: 85.A
100

Bar = this company · dark tick = category median.

Star ratings

742 Google reviews we collected

  • 5 stars71496%
  • 4 stars91%
  • 3 stars41%
  • 2 stars10%
  • 1 star142%

Praise vs complaints

Phrases our text analysis found in 575 written reviews

  • Praise88897%
  • Complaints283%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1811%
  • Reasonable11268%
  • Overpriced127%
  • Not sure2213%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude31034%
  • Quality & results21423%
  • Speed & response15917%
  • Would recommend10812%
  • Communication758%
  • Price & value374%
  • Honesty & trust131%

What customers talk about

We read 575 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The installers were very friendly and very professional.”
    “Signed up for some thing to help work on our house but they were rude about it and then told me I couldn't do it because it's in my mom's name so I wo…”
  • “Martin and his team did an exceptional job all around.”
    “…tacted Renewal by Anderson, by customer request, to replace a tornado damaged Anderson door and window on a project.…”
  • “Very professional installers and were very quick on a large window.”
  • “I will definitely recommend Anderson again in the future.”
    “I wouldn’t recommend this company at all .”
  • “Kameron was very clear with all the details of the installation and the workings in my new door.”
  • “Martin and his team were professional and did a wonderful job in a reasonable time!”
    “Their products are VERY expensive, but because of what was promised, I went through with the purchase.”
  • “The team was very trustworthy, efficient, pleasant, and knew what they were doing.”
    “Buyer beware the salesman Tony is a 20 year scam artist.”

People customers mention

  • Anderson 46 reviews
  • Kenneth 12 reviews
  • Bowen 11 reviews
  • Kameron 10 reviews
  • Martin 9 reviews
  • Watson 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Renewal by Andersen Window Replacement for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Deloris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

Love our new windows! Kameron W. And crew were wonderful to with and made the experience a complete privilege.

Great pricePre-made windowsDouble pane window installation & replacement
Regina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The installers were very friendly and very professional. Completely cleaned everything up and cleaned the windows before they left.

Reasonable pricePre-made windows
Catherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kameron and associate were amazing in the installation of my new Anderson Door. I truly enjoyed working with them and visiting afterwards. Kameron was very clear with all the details of the installation and the workings in my new door. I will definitely recommend Anderson again in the future.

General door installation
PhilLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Martin and his team did an exceptional job all around. Very happy with everything.

Pre-made windows
JuanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

Jesus Christ talk about spam calls. I did NOT request information or quotes from you guys. I asked you to stop calling me and you call 4x a day up to 8:30 pm. That’s harassment and yall should be ashamed of yourselves for being that annoying and desperate. Do not use these pushy people I’m sure their work is just as bad as their customer aervice.

Dustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The installation went smoothly they were extremely professional and answered all the questions I had for them

Photos

Customer reviews

4.9 ★★★★★ 742 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deloris Wynne3 reviewsTotal number of Google reviews Deloris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love our new windows! Kameron W. And crew were wonderful to with and made the experience a complete privilege.

  • Price assessment: Great price
  • Services: Pre-made windows, Double pane window installation & replacement
Regina Beckford5 reviewsTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The installers were very friendly and very professional. Completely cleaned everything up and cleaned the windows before they left.

  • Price assessment: Reasonable price
  • Services: Pre-made windows
Response from the owner · a day ago

Regina, thank you for your review. We're glad you're happy with your experience with our team. Let us know if you have any questions or if there is anything we can do for you at any time. Thanks again.

Carnell Holmes3 reviewsTotal number of Google reviews Carnell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Looks really good, they did an excellent job

  • Services: Pre-made windows
Response from the owner · 4 days ago

Thank you for taking the time to leave us a review, Carnell! We are so glad to hear that you enjoyed your experience with us.

Catherine Brimberry4 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kameron and associate were amazing in the installation of my new Anderson Door. I truly enjoyed working with them and visiting afterwards. Kameron was very clear with all the details of the installation and the workings in my new door. I will definitely recommend Anderson again in the future.

  • Services: General door installation
Response from the owner · a week ago

Thank you for your wonderful comments, Catherine! Hearing that you had a great experience from consultation through installation means a great deal to us. We appreciate your support.

Phil NicholasLocal Guide · 4 reviewsTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Martin and his team did an exceptional job all around. Very happy with everything.

  • Services: Pre-made windows
Response from the owner · 2 weeks ago

HI, Phil! Thank you for choosing us and for taking the time to leave a review.

Juan ArzolaLocal Guide · 11 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesus Christ talk about spam calls. I did NOT request information or quotes from you guys. I asked you to stop calling me and you call 4x a day up to 8:30 pm. That’s harassment and yall should be ashamed of yourselves for being that annoying and desperate. Do not use these pushy people I’m sure their work is just as bad as their customer aervice.

Response from the owner · 3 weeks ago

Juan, we're sorry about the unwanted phone calls. We can have the team look into this and put you on the Do Not Call list right away. Can you send your zip code and phone number to: [email protected]. Thank you.

Dustin Vinson2 reviewsTotal number of Google reviews Dustin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The installation went smoothly they were extremely professional and answered all the questions I had for them

Response from the owner · 4 weeks ago

Thank you, Dustin! We're glad to hear you're happy. Thank you again for trusting our crew with the job!

Roger Beam4 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The quality of our new windows and the workmanship of installation were exceptional! We enjoy being able to look out of crystal clear windows and not feel any drafts is amazing!

  • Price assessment: Reasonable price
  • Services: Pre-made windows, Sliding glass door installation & replacement
Response from the owner · a month ago

We're glad you're happy with your new windows and your experience with our team! Thank you for taking time out of your day to write a review. We appreciate your business!

Charles Tucker3 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Smooth installation, done on time. Windows look great.

  • Price assessment: Not sure
  • Services: Pre-made windows
Response from the owner · a month ago

Thank you, Charles! We're glad you're happy with your new windows. Please don't hesitate to give us a call if you have any questions or if you need anything at any time. Thanks again!

TERRY RUSHING4 reviewsTotal number of Google reviews TERRY has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional job. Very professional and perfect installation.

Response from the owner · a month ago

Hello, Terry! We appreciate your feedback and are delighted to know you enjoyed your experience with us. Your satisfaction is our top priority!

Renewal by Andersen Window Replacement on Google Maps →

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