Google reviewers rate Rentokil 4.9/5 based on 226 reviews, with the owner responding to 66 percent of feedback. Customers frequently highlight professional, knowledgeable technicians who provide thorough inspections, clear communication, and timely service for insects and rodents. However, low-star reviews indicate recurring issues with scheduling consistency, missed appointments, and the inability to provide phone quotes, which some customers found frustrating compared to competitors.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Super professional and extremely knowledgeable. Get things done in a timely manner and never rushed.
Hi there Deonof Donleyford, thanks for leaving us a 5-star review! We pride ourselves on having knowledgeable exterminators who get the job done right the first time.
Excellent job!
Bryce consistently provides exceptional service and goes above and beyond every time he visits our U.S. Bank branch. He is always professional, friendly, and personable, and he makes every interaction a positive experience. His reliability and commitment to excellent customer service truly stand out. We appreciate having someone like Bryce supporting our team!
Becca Maat, we're so glad that we were able to go above and beyond your expectations!
Gerald was great!
Gerald always very nice to work with, takes care of our issues
Excellent service,
David is great!
New recognition walked me through everything very well and it was such a refreshing experience
Excellent friendly service everytime, David C is the man!
D S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rentokil.
David C. Was a very professional and just down right great individual to assist us with our insect problem. He went as far as even having his own map of our store for better and quicker effectiveness. Job well done David C.
Hi Brain, we are thrilled to read your review! Thank you so much for trusting our expert exterminators to protect your home.