Google reviewers rate ReQuest Physical Therapy 4.9 out of 5 stars, frequently praising the knowledgeable staff, clean facility, and personalized care for knee, hip, and post-surgical recovery. Patients highlight the effectiveness of specific treatments like shockwave therapy and massage, along with the clinic's friendly atmosphere. However, lower-rated reviews cite issues with appointment scheduling errors, missed communication regarding insurance coverage and pricing, and rigid cancellation policies.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I was evaluated by Dr. Jeffrey and it was excellent! He really nailed it. Best PT I have encountered and so pleasant!
Hi Evelyn! I'm so glad that you are having such a great experience doing aquatic therapy with us. I'll be sure to pass on your kind words! -Sam
All the physical therapists are great
Jeff recognizes my needs at this crucial time for getting my full range of motion in my new knee and has worked with me to get me there. I appreciate his personal attention filled with knowledge and encouragement. Ryan patiently moved me along toward my goal. I highly recommend Reuest therapy.
Abby is kind, knowledgeable, and concerned!
I had a good experience so far the team is very knowledgeable as what I need to do to get the knee moving.
Facility and staff are great.
Jeff is an amazing human & PT! He is SO knowledgeable & what he has done with showing me what is going on with my injured hip & knee has been so helpful. Abby & Merlina’s help with the shockwave therapy has been excellent as well. They have really gone the extra mile to try & pinpoint where the pain is coming from. All the girls at the front desk who I have interacted with have been cheerful & kind. It is a great place to come when you need help, b/c the support has been awesome!
Excellent care. Improving every session.
Hi Julie! Thank you so much for taking the time to leave us a Google review. I'm so glad to hear that you are already feeling stronger! -Sam
Very caring people
My experience at Request Therapy clinic with Samantha has been amazingly, informative, healing, and a very pleasant environment . My massages have improved my quality of health. 💜