RESERVE Detailing®️ logo

RESERVE Detailing®️

Car wash · Hialeah, FL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 130 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 40%
4.9 ★★★★★ 3,059 Google reviews · 24 photos
98%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Nov 2026latest review

RESERVE Detailing®️ at a glance

Google reviewers rate RESERVE Detailing highly, noting thorough interior and exterior cleaning, professional staff, and fair pricing for detailed services. Positive feedback highlights the spotless results and attentive customer experience, including comfortable waiting areas. However, a minority of low-star reviews criticize the high costs relative to perceived quality, citing issues like missed spots, rushed work, or vehicle damage.

  • Google rating: 4.9 out of 5 from 3,059 reviews (98% five-star).
  • Reviews on this page: 3,059 Google reviews (2,394 with written comments, 304 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 8, 2026.
  • Service: Car Detailing Service serving Hialeah, Florida.

Data from Google, last updated November 8, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction94Reliability92Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 94 (median 97)Reliability: 92 (median 96)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
RESERVE Detailing®️Car Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.RESERVE Detailing®️: 94/100 on this factor. Category median: 97.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.RESERVE Detailing®️: 92/100 on this factor. Category median: 96.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.RESERVE Detailing®️: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.RESERVE Detailing®️: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.RESERVE Detailing®️: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.RESERVE Detailing®️: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

3,059 Google reviews we collected

  • 5 stars3,00498%
  • 4 stars150%
  • 3 stars90%
  • 2 stars20%
  • 1 star291%

Praise vs complaints

Phrases our text analysis found in 2,394 written reviews

  • Praise2,58498%
  • Complaints412%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price7255%
  • Reasonable4837%
  • Overpriced75%
  • Not sure43%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1,26648%
  • Staff & attitude45117%
  • Would recommend43016%
  • Speed & response28011%
  • Price & value1466%
  • Honesty & trust391%
  • Communication130%

What customers talk about

We read 2,394 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Really great customer service they did an excellent job on my car we definitely recommend to everyone!”
    “The manager provided terrible service, they didn't wash my car properly, I don't recommend it, a really bad experience…”
  • “Very professional and they did a good job on the wash.”
    “They charge me $90 stole tDon't trust this place lady was very rude - please don't go there”
  • “100% would recommend to a friend or family in Miami!”
    “I would not recommend this place if you care about your vehicle.”
  • “Brought our dusted Mule in for a quick clean and came out looking brand new.”
  • “They put a lot of time and effort into cleaning for the affordable amount of money they charge.”
    “Overall, the service was overpriced, rushed, and disappointing.”
  • “An excellent place where trust and service are impeccable, and the prices are very reasonable for the quality of their services.”
    “It’s a total scam and as soon as you try to use the gift card for the free car wash, suddenly the balance will be zero or there will be no one in the…”
  • “Oryeli was very helpful and explained everything to me.”

People customers mention

  • Miami 100 reviews
  • Brickell 73 reviews
  • Ecozone 29 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired RESERVE Detailing®️ for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nathaniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Really great customer service they did an excellent job on my car we definitely recommend to everyone!

Seif2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Excellent work, high quality materials used and the team went above and beyond. Couldn’t recommend them more!

Great pricePolishingAuto detailingVacuuming
William9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Brought our dusted Mule in for a quick clean and came out looking brand new. Great work!

DiegoLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Eccellente! Servizio rapido e pulizia maniacale curando ogni dettaglio! 100% raccomandato!

Great pricePolishingAuto detailingVacuuming
Lorena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Muy buena atención de Orye y su equipo. Feliz cómo me dejaron mi carro. Gracias. Regresaré aquí :)

ClaudiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great place for a really detailed car wash. This is the only place I got for it!

Not surePolishingAuto detailing

Photos

Customer reviews

4.9 ★★★★★ 3,059 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nathaniel Ademasu4 reviewsTotal number of Google reviews Nathaniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great customer service they did an excellent job on my car we definitely recommend to everyone!

Response from the owner · 2 hours ago

Thank you for your kind words. It was a pleasure caring for your vehicle. At Reserve, every detail matters, and we look forward to welcoming you again soon. — Reserve Auto Detail

Jose Reyes3 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio

  • Services: Auto detailing
  • Busyness: Busy
Response from the owner · 2 hours ago

Thank you for your kind words. It was a pleasure caring for your vehicle. At Reserve, every detail matters, and we look forward to welcoming you again soon. — Reserve Auto Detail

Ruben Pao
Review from Google · view on Google
★★★★★

Ambiente agradable, mi coche quedó como nuevo 10/10

Response from the owner · 2 hours ago

Thank you for choosing Reserve. We’re delighted you enjoyed the experience and truly appreciate your trust. We look forward to taking care of you again. — Reserve Auto Detail

Lisnier Diaz Herrera4 reviewsTotal number of Google reviews Lisnier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% recomendados Excelente servicio…. Excellent service…..

Response from the owner · 4 years ago

Mr Lisnier thank you so much for your feedback

Seif Elfiky2 reviewsTotal number of Google reviews Seif has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work, high quality materials used and the team went above and beyond. Couldn’t recommend them more!

  • Price assessment: Great price
  • Services: Polishing, Auto detailing, Vacuuming, Auto interior vacuuming
Response from the owner · 2 hours ago

Knowing that we have met your standards is our greatest reward. We remain entirely at your disposal whenever you wish to grant your vehicle the exceptional care it deserves. Cordially, Reserve Detailing Management

Isaac Marley2 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good joob for my car

Response from the owner · 2 hours ago

Thank you sincerely for sharing your experience at Reserve Detailing. For us, world-class service extends far beyond the final result; it is about delivering a seamless, sophisticated experience tailored to the expectations of our most discerning clientele.

William Gonzalez9 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brought our dusted Mule in for a quick clean and came out looking brand new. Great work!

Response from the owner · 2 hours ago

Thank you for your kind words. It was a pleasure caring for your vehicle. At Reserve, every detail matters, and we look forward to welcoming you again soon. — Reserve Auto Detail

Diego BettoliLocal Guide · 12 reviewsTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eccellente! Servizio rapido e pulizia maniacale curando ogni dettaglio! 100% raccomandato!

  • Price assessment: Great price
  • Services: Polishing, Auto detailing, Vacuuming, Auto interior vacuuming, Car waxing
  • Busyness: A little busy
Response from the owner · 4 months ago

It was an absolute pleasure welcoming you to Reserve Detailing. Here in Brickell, we strive to redefine the standards of automotive care, treating every vehicle not just with technical precision, but as the masterpiece it is.

Guillermo Garcia3 reviewsTotal number of Google reviews Guillermo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service.

Response from the owner · 2 hours ago

Thank you for your kind words. It was a pleasure caring for your vehicle. At Reserve, every detail matters, and we look forward to welcoming you again soon. — Reserve Auto Detail

Thomas Ward10 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Looks like a new car. Great service.

  • Services: Polishing, Auto detailing
  • Busyness: Not busy
Response from the owner · 2 hours ago

Knowing that we have met your standards is our greatest reward. We remain entirely at your disposal whenever you wish to grant your vehicle the exceptional care it deserves. Cordially, Reserve Detailing Management

RESERVE Detailing®️ on Google Maps →

Business details