Resoul Day Spa

Spa · La Crosse, WI

5.0 ★★★★★ 253 Google reviews · 23 photos

98%five-star reviews

0%reviews answered by the owner

Nov 2026latest review

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Resoul Day Spa at a glance

Google reviewers rate Resoul Day Spa five stars based on 253 reviews, frequently praising the calming atmosphere, clean facilities, and knowledgeable staff who provide detailed explanations during facials, head spas, and pedicures. Customers often highlight the relaxing environment, personalized product advice, and attentive service that leaves them feeling refreshed and pampered. A recurring criticism involves specific service descriptions not matching the actual experience, with one reviewer noting that eyelash extensions did not last as expected.

Google rating: 5.0 out of 5 from 253 reviews (98% five-star).
Reviews on this page: 253 Google reviews (233 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 3, 2026.
Service: Nail Salon serving La Crosse, Wisconsin.

Data from Google, last updated November 11, 2026.

Star ratings

253 Google reviews we collected

5 stars24898%
4 stars31%
3 stars00%
2 stars10%
1 star10%

Praise vs complaints

Phrases our text analysis found in 233 written reviews

Praise19097%
Complaints53%

Topic share

How often each topic comes up in the written reviews

Staff & attitude8041%
Quality & results5327%
Would recommend4121%
Communication116%
Price & value53%
Speed & response42%
Honesty & trust11%

What customers talk about

We read 233 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

“Very knowledgeable, energetic, and overall professional.”
“Kendal did an amazing job at finding products that were soothing & hydrating for my sensitive skin.”
“Would highly recommend to anyone who needs to a little reset and refresh for the body and mind.”
“I would not recommend this service.”
“Easy to talk to and allows for a relaxing experience.”
“All the extras (foot soak, salt room, hand massage, styling station) help make the whole experience worth it.”
“We felt extremely well taken care of immediately upon setting foot in the building.”
“From the moment I stepped inside, the atmosphere felt genuinely calming, not overly flashy, but quietly elegant.”

People customers mention

Chelsie 14 reviews
Morgan 8 reviews
Krissy 8 reviews
Jadrian 6 reviews
Aveda 5 reviews
Chelsea 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 253 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text

Team members customers mention

Filter by topic — each topic is highlighted in the reviews in the same color

Linda Nelson4 reviews

Review from Google · view on Google

★★★★★ Nov 3, 2026

very calming and relaxing!

Rachel Bautzmann5 reviews

Review from Google · view on Google

★★★★★ Oct 13, 2026

I had a facial with dermaplaning - my skin has felt so soft ever since and I think the post-facial glow lasted 3 days. The products that were recommended to be at the end (which came included in my facial price) felt appropriate and came with good advice from Skylar. I have somewhat dry skin and we were trying to prepare for the upcoming winter months. The salt room was wonderful, the tea was delicious, the environment was relaxing, and the staff were wonderful. Everything you could want out of a spa experience. I will definitely book more spa visits with Resoul.

Price assessment: Great price
Services: Skin treatments, Facial

Rebecca Schroeder6 reviews

Review from Google · view on Google

★★★★★ Oct 8, 2026

I would not recommend this service. To be clear, this review is not a reflection of the staff member, but rather the service itself and the expectations set by its online description. The Shanti Sole Pedicure is advertised as a 60-minute, $130 experience featuring a zero-gravity chair, an Ayurvedic foot ritual, hand and scalp massages, and a cooling jade eye masque. Unfortunately, the experience fell well short of what was advertised. You’re brought into a massage room with a recliner in the corner, soak your feet in what resembles a galvanized bucket from Hobby Lobby, and are manually reclined by the staff member in a clunky chair. The scalp massage was brief, there was no hand massage, and the foot massage was also brief. To make matters worse, the music kept cutting out, leaving you sitting in dead silence throughout the experience. Overall, I found the experience uncomfortable and underwhelming. For a service at this price point, I expected a relaxing, elevated spa experience, not something I could recreate at home in my Lazy Boy with a bucket of water, and probably be more comfortable doing so. Unfortunately, there are no photos or videos of this particular service advertised online, and after experiencing it firsthand, I can understand why prospective customers would benefit from seeing exactly what they're paying for. I would encourage the spa to revisit how this service is presented and either bring the actual experience in line with the description or focus on the services they can consistently execute well. At $130, the experience simply did not deliver the value or relaxation promised.

Price assessment: Overpriced
Services: Pedicure

Ashley CrookLocal Guide · 15 reviews

Review from Google · view on Google

★★★★★ Oct 6, 2026

Amazing facial and head spa from Kendal! I left feeling so relaxed and my hair feels great!! Highly recommend :)

Price assessment: Reasonable price
Services: Skin treatments

Fiona Thieking11 reviews

Review from Google · view on Google

★★★★★ Oct 3, 2026

Loved the Resoul experience from start to finish! Every detail in the Spa is so intentional & beautiful (custom scents, fuzzy bathrobes, floral teas, soothing lighting & music, etc). Kendal did an amazing job at finding products that were soothing & hydrating for my sensitive skin. Her energy was so grounding, & she even guided a meditation experience that made it so much more than just a skin treatment. I also noticed huge benefits from a small session in the salt room! Highly recommend

Price assessment: Great price
Services: Skin treatments, Facial

Marty & Joanie Fellenz13 reviews

Review from Google · view on Google

★★★★★ Sep 29, 2026

Thank you, Chelsie! You’re amazing at what you do, and I always leave feeling pampered and special. 💕

Price assessment: Reasonable price
Services: Microblading, Service not listed

Tina Rouleau5 reviews

Review from Google · view on Google

★★★★★ Sep 24, 2026

My appointment was AMAZING! I appreciate the help, knowledge, and care from Chelsie. She is absolutely the best!

Price assessment: Reasonable price
Services: Facial

Lauren Jaromin3 reviews

Review from Google · view on Google

★★★★★ Sep 19, 2026

I had the head spa done by Veda. She was exceptional! Very knowledgeable, energetic, and overall professional. I was beyond relaxed and my scalp feels amazing. Would highly recommend! I also get pedicures done by Katrina. Also extremely professional and calming. Easy to talk to and allows for a relaxing experience. Love it there!