Rest and Revitalize massage co. logo

Rest and Revitalize massage co.

Massage therapist · University Heights, OH

4.7 ★★★★★ 57 Google reviews · 3 photos
93%five-star reviews
9%reviews answered by the owner
Oct 2026latest review

Rest and Revitalize massage co. at a glance

Google reviewers rate Rest and Revitalize massage co. 4.7 out of 5 stars based on 57 reviews. Customers frequently praise the therapist's ability to target specific areas of pain, the clean and relaxing environment, and the use of various massage techniques for deep tissue and relaxation. However, low-star reviews highlight recurring issues with communication delays, inconvenient appointment scheduling, and billing discrepancies related to third-party coupons.

  • Google rating: 4.7 out of 5 from 57 reviews (93% five-star).
  • Reviews on this page: 57 Google reviews (48 with written comments).
  • Owner responses: the business replied to 9% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Reflexologist serving University Heights, Ohio.

Data from Google, last updated November 10, 2026.

Star ratings

57 Google reviews we collected

  • 5 stars5393%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star47%

Praise vs complaints

Phrases our text analysis found in 48 written reviews

  • Praise5493%
  • Complaints47%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2747%
  • Quality & results1017%
  • Would recommend916%
  • Speed & response47%
  • Communication47%
  • Honesty & trust35%
  • Price & value12%

What customers talk about

We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is knowledgeable, effective, kind, and just the type of person that makes a massage not only feel rejuvenating but also deeply personal and restorative.”
    “…to 200 people ( in her own words) after I tried to explain she gets rude and be like do u want the massage or not.…”
  • “Such a great experience—I would definitely recommend!”
  • “Definitely a great experience and I highly recommend”
  • “I started with a groupon and immediately bought her monthly 1 massage subscription and haven't regretted it once.”
  • “She really knows how to address the issues showing up in your body if you communicate with her openly.”
  • “…nly incredibly skilled, but also deeply kind and mindful—someone who genuinely listens and treats healing as the priority, not just a service.…”
  • “More than fair for the quality of care and attention I received.”

People customers mention

  • Kris 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.7 ★★★★★ 57 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Stayshia Toomer1 reviewTotal number of Google reviews Stayshia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10/10 experience! My massage therapist targeted the areas where I had the most discomfort, and I slept better afterward. The space was clean, relaxing, and welcoming. Such a great experience—I would definitely recommend! I loved it!

  • Price assessment: Great price
anjalee e6 reviewsTotal number of Google reviews anjalee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kris has been the BEST decision I have ever made for my health and wellness this year. I started with a groupon and immediately bought her monthly 1 massage subscription and haven't regretted it once. She's the sweetest. I absolutely ADORE her and love talking to her when I get my massages but also just love how much she cares and takes care of whatever you need while you're there. She's helped me tremendously to get more healthy and being able to move more comfortably since I have been dealing with swollen feet and really sore arms from work at a computer a lot and crocheting. I know when I've been without a massage because my body can FEEL it! She is just a tremendous help and I love her as a human and as a masseuse !! You won't regret it if you book with her!

  • Price assessment: Great price
Ciera SearsLocal Guide · 15 reviewsTotal number of Google reviews Ciera has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kris is phenomenal. She is knowledgeable, effective, kind, and just the type of person that makes a massage not only feel rejuvenating but also deeply personal and restorative. My first experience with her was a deep tissue massage and she could sense my emotional distress, asked me about it, and even prayed with me while continuing the service. I booked an emergency massage after waking up with debilitating back pain and was able to get a same day appointment. She assessed my problem and used different techniques including cupping and deep stretching. I was able to walk out feeling like a new person, I’m so impressed that I am writing this review from my car. I will be scheduling with her regularly for my own physical and mental health. Book her!

  • Price assessment: Great price
Nora Hoxha2 reviewsTotal number of Google reviews Nora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kris was amazing, thoughtful, and incredibly intuitive. She really knows how to address the issues showing up in your body if you communicate with her openly. I absolutely loved my session!

Response from the owner · 5 months ago

Thanks so much for choosing rest and Revitalize! It was a pleasure to serve you !

S LaVette11 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

"Kris is amazing! Great massage skills and professional. Really knows what she is doing and makes you feel comfortable the whole time. Definitely recommend!"

Cynthia Robinson11 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent Excellent customer service and the massage was the Bomb .com

  • Price assessment: Great price
Ashlee Tucker3 reviewsTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My massage was great. Clean and professional environment.

  • Price assessment: Great price
Emily Cichocki2 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kris was wonderful. Very friendly and kind, and the massage itself was great. I felt extremely relaxed

Abhilasha Chavaly3 reviewsTotal number of Google reviews Abhilasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kris was amazing! Came in with a shift shoulder and lower back, but she went above and beyond with her massage. Felt very relieved and completely zoned out in bliss!

  • Price assessment: Reasonable price
Christine Krsak11 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great and relaxing experience

Rest and Revitalize massage co. on Google Maps →

Business details