Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts
Google reviewers rate Rest Wellness Center and Day Spa 4.9/5 based on 114 reviews, highlighting services like massage, facials, waxing, IV therapy, and salt room sessions. Customers frequently praise the professional staff, clean environment, knowledgeable providers, and welcoming atmosphere. Recurring criticisms include isolated instances of poor front desk customer service and one review noting that massage pricing was higher than comparable local options.
Data from Google, last updated November 3, 2026.
114 Google reviews we collected
Phrases our text analysis found in 83 written reviews
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly and answered all my questions to my satisfaction.”
“I highly recommend them if you’re from the Abilene area.”
“Awesome experience, great atmosphere, tons of options to choose from.”
“I was able to get a next day appointment which was really nice and their prices are very reasonable.”
“She listened to my skin concerns and recommended products and mapped out a treatment plan for me.”
“After my service I immediately booked another appointment.”
“Even the lady working the front desk was so kind and genuine.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 114 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Desi did a wonderful job with waxing my brows. Very friendly and answered all my questions to my satisfaction. I highly recommend her for your skincare needs!
Always a pleasant experience going to REST. I go every two weeks for massage with Rachel. Such a calm welcoming environment. They offer soo much more than just massage though! It's the place to go for total health and wellness no matter your needs! So knowledgeable. The owners truly care about what your needs are and getting you feeling better!
Everything , Always REST
I had the best massage I’ve ever had in my entire life with Caitlin! I have had massages at various places from Massage Envy to high level hotel spas in Vegas and nothing compared! Highly recommend her for your next massage!
I'm in LOVE with this place. I booked a treatment facial with Desirae and she was amazing! Very kind and professional and made me feel at ease since I was nervous as a first timer. She listened to my skin concerns and recommended products and mapped out a treatment plan for me. The facial I got was super relaxing and I felt like a new woman afterwards. Even 2 days later I had coworkers commenting on how my skin was glowing, one coworker even asked if I had botox (which I do not). After my service I immediately booked another appointment. And I've been recommending Rest Day Spa to all my friends.
Went to Rest for a prenatal massage with Cassy- wow it was incredible and just what I needed at 36 weeks pregnant! I have had many massages and also went to massage therapy school, and this was the best massage I’ve ever had. Cassy seems very experienced and found all of the tense areas in my body so well. She helped me adjust multiple times to get comfortable, which can be difficult to do at this stage of pregnancy. Rest overall has a great vibe, it’s very clean and a beautiful facility. Even the lady working the front desk was so kind and genuine. I don’t think I’ll ever go anywhere else!
🙋🏿♀️I used to get monthly wellness treatments here for health and wellness benefits until I decided to give a particular type of wellness treatment a try. Probably not anytime soon or ever again here. My last wellness treatment felt super sharp and painful when the provider administered the treatment on me. It unusually seemed as though the provider’s technique didn’t really prevent it from being sharply painful & unpleasant during the process this time around, for the final full dosage. OUCH!!! 🤕😣I felt the sharpness from the treatment like never before. Unfortunately, I ended up having a negative reaction after the final full dosage treatment. I had a bad lingering migraine and high pulse rate for the rest of the day and night. I guess my body didn’t agree with the full dosage. I’ve never had an adverse reaction like that after these particular treatments. I don’t hold them responsible at all for my adverse reactions, it just wasn’t for me, but it’s the honest truth. Who knows? It may do wonders for many others. That just wasn’t my experience. For some reason, after my second wellness treatment, a particular provider put a band-aide on my stomach which wasn’t necessary. The band-aide material didn’t seem to agree with my sensitive skin type and perhaps caused skin irritation. I had a scar on my skin shaped like this band-aide that the provider put on me and the surrounding area had broken out too. I showed her too. This has never happened to me with any other kind of band-aide, whatever material or brand they use. I’m not certain. When I brought it to the provider’s attention, she said, “Oh, that happens to me too”. Also, after I stated I didn’t want a band-aide this time around, the provider still nonchalantly offered me a band-aide after the treatment was completed 🤷🏾♀️🤔, which I immediately declined, mentally side eyeing her, and rolling my eyes 👀 for even going there. I felt like she completely dismissed my concern. I attempted to remove the abrasive band-aide adhesive/film which may have caused even more of a breakout. That adhesive wasn’t coming off even when I exfoliated the area well while bathing. I’m not sure. Perhaps I had an allergic reaction to whatever band-aide brand they use since I have very sensitive skin which is not their fault. If they don’t, they should use a hypoallergenic band-aide brand for clients with sensitive skin or for all clients instead of suggesting or indicating that my adverse reaction was the norm. Like these things generally happen. That’s how I received it. This type of treatment didn’t require a band-aide unless it’s absolutely necessary, in my opinion. The instrument that the provider used for each treatment was tiny in size. Why on earth would anyone need a band-aide if it’s not necessary, right? The band-aide wasn’t going to relieve any of the pain that I felt. It happened and lingered on and on, til the break of dawn, for way too long. It really could’ve and should’ve been a less painful or painless experience, but instead it felt like an extremely sharp and painful sensation. I’m not dealing with that specific provider anymore and may not ever go back for other services that I received before, regularly. Perhaps the provider could’ve used a better technique so that the treatment wouldn’t have been so painful and when I had already stated that I didn’t want a band-aide, Why bother offering me one after the fact? I may have been better off just giving myself the wellness treatment, but I assumed the provider’s technique would lessen the painfully sharp sensation like it did for previous treatments. Hopefully, this sheds some light on some necessary changes/improvements for your spa, customer/client care relations. High Quality customer client care should be one of your top priorities if its not. Most definitely appreciated the military/veteran discounts. I always do. But digress, and wish you all the best in your future business endeavors. 🇺🇸Love, Light, Peace, Community Respect, Care, Service, Kindness No weapon formed against me shall prosper.
I had an amazing massage there done by Heather. Her energy was so calming and she made sure that I was comfortable throughout the whole experience. Her massage technique was one of the best I've ever had. Definitely a 10 out of 10!
First time here. Did a soothing facial, was so relaxing and refreshing. Already booked 2 more appointments. Nice spa, won’t be disappointed.
I love getting to spend time at Rest! They are always kind and professional no matter what treatment I get! I do wish the website worked a bit smoother sometimes but at this point, I got it figured out and will keep going as much as my wallet will let me!
Analyzing 8,170,4448.2M ReviewsFor 23,12423.1K Experts