iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%45+12.7Replies to reviews 8%75+6.2Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 49 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 6%
4.7★★★★★144 Google reviews · 24 photos
91%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
11.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the staff for their professionalism, patience, and helpfulness during burial arrangements and site maintenance, noting that employees often go beyond standard hours to assist families. Recurring themes include clear communication regarding costs and compassionate support during difficult times. However, low-star reviews highlight significant issues with unreturned phone calls, billing discrepancies, and the removal of personal items from gravesites during cleaning, which has led to frustration and a loss of trust.
Google rating: 4.7 out of 5 from 144 reviews (91% five-star).
Reviews on this page: 144 Google reviews (94 with written comments, 5 with photos).
Owner responses: the business replied to 59% of reviews.
Most recent review: October 20, 2026.
Service: Leaf Removal Service serving La Feria, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Restlawn Memorial ParkLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restlawn Memorial Park: 64/100 on this factor. Category median: 95.B
64
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restlawn Memorial Park: 45/100 on this factor. Category median: 94.C
45
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restlawn Memorial Park: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restlawn Memorial Park: 75/100 on this factor. Category median: 63.B
75
Bar = this company · dark tick = category median.
Star ratings
144 Google reviews we collected
4.7of 5
5 stars13191%
4 stars32%
3 stars11%
2 stars11%
1 star86%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
92%praise
Praise10092%
Complaints98%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude5046%
Quality & results2018%
Would recommend1615%
Communication1312%
Speed & response66%
Honesty & trust44%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would like to thank all personal at Restlawn for their service, caring, and professionalism for understanding in our time of need.”
“This establishment continues to show just how unprofessional they are!”
“Sylvia continue doing providing great service for your customers.”
“Had a terrible experience with, Sylvia Jamarillo (Cemetery representative).”
“I highly recommend the team here for their exceptional professionalism and service.”
“She went further by explaining to us what all payments entailed, and when, and how to expect further communication from Restlawn.”
“My parents flower vase had fallen off it’s base and Isabel Herrera immediately met with me to address the issue .”
“It is rare to find staff who balance such high efficiency with genuine empathy, and our family is deeply thankful for their expertise.”
People customers mention
Isabel7 reviews
Mike6 reviews
Adaly5 reviews
Nicole5 reviews
Ramona3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJesus3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I would like to thank all personal at Restlawn for their service, caring, and professionalism for understanding in our time of need. Sylvia continue doing providing great service for your customers. May the good lord bless you and your office staff.
AAlma6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Thank you Isabel, Mike and Robert. You guys have been courteous and professional since day one. Your hard work hasn’t gone unnoticed. In behalf of La Especial Bakery a big THANK YOU! We truly appreciate you guys.
TTomas6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My parents flower vase had fallen off it’s base and Isabel Herrera immediately met with me to address the issue . The maintenance folks did a great job fixing the problem right away as well as adjusting headstones for my other family members. Very grateful for Isabel and maintenance crew!
JJoe12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Isabel, thank you so much for all that you have done for my father's burial resting place. The cameo looks really beautiful and the grass you planted. I want to thank Mike the Maintenance man for taking very good care of the grass and helping me use the water line when I go and visit my father.
MMarco4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mz.isabel is the best took very good care of our family sges numero uno the best answered every question perfectly very helpful .treated us like family im coming back to heavenly grace she made me feel good family thank you so much your the best
SSamuelLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Serice was great…very professional…stayed with me after work hours to help me pick what I wanted….
I would like to thank all personal at Restlawn for their service, caring, and professionalism for understanding in our time of need. Sylvia continue doing providing great service for your customers. May the good lord bless you and your office staff.
Response from the owner · 4 years ago
Jesus, thank you for taking the time to share your kind words with us. Your recognition for Sylvia and our staff's understanding and professional service is much appreciated, but more importantly, thank you for giving us the opportunity to serve and be there for you during this time. -Pedro Sola, General Manager
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Alma Saldana6 reviewsiTotal number of Google reviews Alma has written across all businesses on Google Maps, not just this one.
Thank you Isabel, Mike and Robert. You guys have been courteous and professional since day one. Your hard work hasn’t gone unnoticed. In behalf of La Especial Bakery a big THANK YOU! We truly appreciate you guys.
Response from the owner · 2 weeks ago
It is truly gratifying to hear such kind words about Isabel, Mike, and Robert. Alma, I will make sure to share your appreciation with them, as it is a testament to their dedication and professionalism. Please know that we are always here to assist you whenever needed. -Gabriel Vanegas Location Manager
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Tomas Castellanos6 reviewsiTotal number of Google reviews Tomas has written across all businesses on Google Maps, not just this one.
My parents flower vase had fallen off it’s base and Isabel Herrera immediately met with me to address the issue . The maintenance folks did a great job fixing the problem right away as well as adjusting headstones for my other family members. Very grateful for Isabel and maintenance crew!
Response from the owner · a month ago
Tomas, your positive feedback is deeply valued, and I am pleased to hear how Isabel and our dedicated team were able to assist with the care and maintenance of your family's resting places. Should you require further assistance or support, please feel free to reach out to us at any time. -Gabriel Vanegas, Location Manager
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Joe Villela12 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Isabel, thank you so much for all that you have done for my father's burial resting place. The cameo looks really beautiful and the grass you planted. I want to thank Mike the Maintenance man for taking very good care of the grass and helping me use the water line when I go and visit my father.
Response from the owner · a month ago
Joe, I am touched by your kind words about Isabel and Mike. It brings me joy to know that Isabel's care and Mike's dedication made a difference for your father's resting place. We are always here to support you and your family, please reach out anytime you need us. -Gabriel Vanegas Location Manager
M
Marco Valdez4 reviewsiTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Mz.isabel is the best took very good care of our family sges numero uno the best answered every question perfectly very helpful .treated us like family im coming back to heavenly grace she made me feel good family thank you so much your the best
Response from the owner · a month ago
Marco, thank you for your kind words about Ms. Isabel. I am pleased to know that she provided such attentive care and treated your family with the utmost respect. Please remember that you can count on us whenever you are in need. -Gabriel Vanegas Location Manager
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Samuel Jr, EurestiLocal Guide · 47 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Serice was great…very professional…stayed with me after work hours to help me pick what I wanted….
Response from the owner · 3 months ago
I am thrilled to hear about your wonderful experience with us, Samuel. Our team is dedicated to providing professional and supportive care, even beyond regular hours, and it is heartening to know that this made a positive impact on you. Please remember we are always here to provide you and your family with support should you need us. -Gabriel Vanegas Location Manager
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LInda Reyes9 reviewsiTotal number of Google reviews LInda has written across all businesses on Google Maps, not just this one.
I would love to thank Mike n Robert for helping put flowers on my mother's moselium. They hav always helped me n I am very very grateful 🙏 for them. God bless n thank u again Mike n Robert.
Response from the owner · 3 months ago
Linda, it brings me joy to hear about the compassionate assistance Mike and Robert provided in honoring your mother's memory. I will certainly share your kind words with them. Please remember that you can count on us whenever you are in need. -Gabriel Vanegas Location Manager
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Emmanuel Granados1 reviewiTotal number of Google reviews Emmanuel has written across all businesses on Google Maps, not just this one.
I highly recommend the team here for their exceptional professionalism and service. We recently worked with Maria Elena and Maria while making final arrangements for my father’s burial, and they were truly outstanding. They navigated us through the process with grace, ensured every detail was handled perfectly, and remained incredibly attentive to the needs of my mother, my sisters, and myself. It is rare to find staff who balance such high efficiency with genuine empathy, and our family is deeply thankful for their expertise.
Response from the owner · 3 months ago
Emmanuel, thank you for recommending our team and recognizing the professionalism and service excellence provided by Maria Elena and Maria. I am truly pleased to know that they offered such attentive care and guidance during a significant time for your family. Your kind words about their empathy and expertise are greatly appreciated, and I will share your feedback with them. Please remember we are always here to provide your family with support should you need us. -Gabriel Vanegas Location Manager
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SK Apolonio ZunigaLocal Guide · 18 reviewsiTotal number of Google reviews SK has written across all businesses on Google Maps, not just this one.
Mrs. Adaly was very courteous and respectful on our wishes. She was very patient in helping us both ( Apolonio and Margaret Zuniga) in selecting what we wanted. She is very knowledgeable in what Restlawn has to offer and what we wanted. She went further by explaining to us what all payments entailed, and when, and how to expect further communication from Restlawn. If you are looking for a place where you will be treated with dignity and respect, look into Restlawn as your final resting place.
Response from the owner · 3 months ago
I sincerely appreciate your kind words about Mrs. Adaly's courtesy and knowledge at Restlawn. It is heartening to hear that she offered the respect and patience you and Margaret deserved during your selection process. Please remember that our team is always ready to assist you whenever you need us. -Gabriel Vanegas Location Manager
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Jesse Hernandez3 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Isabel was incredibly helpful during one of the most difficult times for my family. She took the time to explain everything clearly and helped me choose the opening and closing ceremony package for my father with patience, compassion, and professionalism. From the very beginning, she made us feel comfortable and supported, never rushing us and always answering every question we had.
Her kindness and understanding truly stood out, and it was clear that she genuinely cared about making sure everything was handled with dignity and respect. Planning these arrangements can feel overwhelming, but Isabel made the entire process much easier for us. She paid attention to every detail and helped give us peace of mind knowing my father’s ceremony would be meaningful and well organized.
I am truly grateful for her guidance, support, and excellent customer service. Isabel went above and beyond for my family, and I highly recommend her to anyone needing assistance during such an emotional time.
Response from the owner · 5 months ago
Jesse, I am moved by your thoughtful review and the appreciation you have expressed for Isabel's dedication. It is heartwarming to hear that Isabel's kindness and attention to detail brought you comfort during such an emotional time. I will make sure to share your words with Isabel, and please know that we are always here to offer support to you and your family whenever needed. -Gabriel Vanegas, Location Manager