Customers describe Restoration 1 of Southwest Florida as a professional service handling water, fire, and mold damage with punctuality and clear communication. Reviewers highlight the team's thoroughness, responsiveness to inquiries, and adherence to original pricing estimates. With a perfect five-star rating from forty-one reviews, no common criticisms appear in the provided excerpts, indicating consistent satisfaction with the restoration work and customer service provided.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Personas super profesionales ,y conocen bien su trabajo, en mi experiencia me fue súper bien y los recomiendo 100%.
Thank you for your wonderful feedback! We're so glad to hear you had a great experience with us. We appreciate the kind words and thank you for taking the time to share them!
Had a leak in my home. Restoration was team came out, got everything dry. They were on time every appointment, worked within my schedule, and did an amazing job. Special shout out to Alex and George, who was super thorough, and really took the time to walk me through everything. Highly recommend without reservations.
Thank you, Daniel. We really appreciate you taking the time to share your experience. It means a lot to know our team was able to help during a stressful situation and work around your schedule. We’ll be sure to pass your kind words along to Alex and George.
They are great
Thank you for your wonderful feedback, Darlene! We're so glad to hear you had a great experience with us. Your kind words mean the world to our team, and we truly appreciate you taking the time to share them!
DRYmedic Restoration of Naples excellent service from start to finish. The team was professional, prompt, and did an outstanding job at Auntie Dolores home. I highly recommend them.
Your positive feedback means the world to us! We're thrilled to hear our team delivered professional and prompt service at Auntie Dolores' home. Thank you for recognizing the outstanding job they did and for taking the time to recommend us!
Ray came today and went beyond the call of duty!!! Soooooooo helpful, kind, and professional. Outstanding employee. Did excellent job cleaning to get rid of soot and smoke damage. Highly recommend!!
Luke is the best. He helped us to understand what was needed to be done and walked us through the process. He is cute. I imaging his dad is really good looking.
Luke is very knowledgeable about water restoration. He knows the best path to restoring a home after water damage. His parents must have done a great job raising him because he is friendly and a very kind young man!
Great service and they were super careful not to mess up the floors. Very satisfied
We are delighted to hear you were very satisfied with our service! Thank you for noting how careful our team was with your floors - that attention to detail is something we take great pride in. We truly appreciate your kind words and look forward to serving you again in the future.
They did a professional job and went the extra mile
Tim with Restoration 1 is highly knowledgeable and provides outstanding customer service. The quality of the work is excellent, and everything was handled professionally from start to finish. You can tell he truly cares about his customers and takes pride in doing the job right. I couldn’t be happier with the results. Fantastic company that I highly recommend