Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Customers frequently highlight the firm's professional communication, noting that staff members promptly answer questions and provide regular case updates. Reviewers describe the team as helpful and empathetic, often crediting them with winning disability claims that other attorneys declined to take. A common criticism involves initial contact issues, where some individuals reported receiving no response after submitting information or being told their cases were not worth pursuing.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
63 Google reviews we collected
Phrases our text analysis found in 57 written reviews
How often each topic comes up in the written reviews
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very friendly and absolutely doing their job successfully🙏❤️”
“…very grateful and beyond happy that you did a very good job for me I highly recommend Justin and his team thank you again…”
“Justin and his team did an amazing job with my case.”
“Justin Raines were great to work with; they were very professional and answered all of my questions that I had for the process.”
“His staff was always there to answer my questions in a timely manner and took the effort to reach out to me with updates of my case.”
“nted to give more stars if i could have Justin and his team were very reliable did excellent services for me i want you to know Justin im very gratefu…”
praise complaint · found by our text analysis, Google review wording unchanged.
I just want to thank Mr Raines and his staff for excepting my case and winning They were very friendly and absolutely doing their job successfully🙏❤️
The person that took all my info was amazing. The guy however told me I wasn’t worth trying to fight for after asking what my condition was 😪 telling someone they aren’t worth the fight after knowing my health conditions, thank you for that.
RGV Disability, PLLC staff and Mr. Justin Raines were great to work with; they were very professional and answered all of my questions that I had for the process. Replied to emails within the same day or next.
I started the application process on my own and felt lost with the paperwork. I could not be more grateful for the support and patience from the team at RGV Disability. I received a decision in my favor in a shorter time frame than I expected. Thank you to the ladies for your patience with my constant questions. Highly recommend Mr rain and his team.
Justin and his team did an amazing job with my case. It had been a rough time for me working on this with no help but he came in and took over my case and worked so much to get my finally approved. I really appreciate them so much.
Excellent Service. Mr Raines is highly experienced and empathetic. Thank you for providing the different services.
4.9 ★★★★★ 63 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I just want to thank Mr Raines and his staff for excepting my case and winning They were very friendly and absolutely doing their job successfully🙏❤️
The person that took all my info was amazing. The guy however told me I wasn’t worth trying to fight for after asking what my condition was 😪 telling someone they aren’t worth the fight after knowing my health conditions, thank you for that.
Lilly, thank you for sharing your experience. We’re glad our team member who gathered your information was helpful, but we’re very sorry that the rest of the conversation left you feeling dismissed. We understand how personal and difficult disability matters can be, and every person who contacts us deserves to be treated with compassion and respect. We take your feedback seriously and would appreciate the opportunity to learn more and address your concerns directly. Please contact our office at (833) 374-8774.
RGV Disability, PLLC staff and Mr. Justin Raines were great to work with; they were very professional and answered all of my questions that I had for the process. Replied to emails within the same day or next.
Thank you, Roberto, for your thoughtful review. We are pleased that our staff and Mr. Raines provided the professional, responsive support you deserved throughout the process. Clear communication and timely answers are important to us, and we appreciate the opportunity to assist you.
I started the application process on my own and felt lost with the paperwork. I could not be more grateful for the support and patience from the team at RGV Disability. I received a decision in my favor in a shorter time frame than I expected. Thank you to the ladies for your patience with my constant questions. Highly recommend Mr rain and his team.
Thank you, Alexandra, for sharing your experience and for trusting RGV Disability with your claim. We understand how overwhelming the paperwork and application process can feel, and we’re grateful our team could provide the patience, guidance, and answers you needed along the way. We’re so pleased to hear your favorable decision came sooner than expected. Your recommendation means a great deal to Mr. Raines and all of us.
Justin and his team did an amazing job with my case. It had been a rough time for me working on this with no help but he came in and took over my case and worked so much to get my finally approved. I really appreciate them so much.
Mary, thank you for sharing your experience. We understand how difficult and overwhelming the disability benefits process can be. We’re grateful Justin and our team could step in, guide your case forward, and help secure your approval. Your trust means a great deal to us, and we truly appreciate your kind words.
Excellent Service. Mr Raines is highly experienced and empathetic. Thank you for providing the different services.
Thank you, Mary, for your thoughtful review. We’re grateful for your kind words about Mr. Raines’ experience and empathy. At RGV Disability, PLLC, we are committed to providing compassionate, knowledgeable support and a range of services for those navigating disability-related matters. We truly appreciate your trust.
I want to thank Mr. Raines for all his help in my claim. He answered all my questions. Office staff is very nice and friendly. High recommend him. Very professional , knowledgeable and courteous. Outstanding service. Again thank you for your help every step of the way.
Thank you, Carlos, for your thoughtful review and recommendation. We’re pleased Mr. Raines and our staff could answer your questions and provide knowledgeable, courteous support throughout your claim. Your trust means a great deal to us, and we’re grateful for the opportunity to assist you every step of the way.
Lawyer Justin Raines won my case. From the first moment I called, I explained my case to the secretary, and she told me that the lawyer would speak with me to see if he would take my case. I had already spoken with many lawyers, and none wanted to take my case, but when this lawyer called me, I explained my case and he said he would take it, and I felt safe with him because of the confidence he spoke with. On the day of the court appointment, I didn't even have to go—he handled everything and won my case. This is the kind of lawyer I can recommend: he takes your case if he knows he’s going to win, he gives you confidence, and he stays very attentive to your case, as does the secretary. He answers all your questions and resolves them. I would keep recommending him over and over, and I will always thank him and his whole team for all the work they did and for always taking care of me and my case. Many blessings.
Yecika, thank you for your generous review and recommendation. We’re honored that you trusted Justin Raines and our team with your case after such a difficult search for help. Knowing you felt informed, supported, and confident throughout the process means a great deal to us. We’re grateful for the opportunity to have helped secure this outcome and sincerely appreciate your kind words about our attentiveness and communication. Many blessings to you as well.
They handled my case wonderfully. I would definitely use them again in the future. The staff was very helpful. Would totally recommend them.
Thank you, Sherry, for your thoughtful recommendation. We’re pleased to hear that you felt well supported throughout your case and that our staff was helpful. It was a privilege to assist you, and we truly appreciate your trust in RGV Disability, PLLC.
Let me start by saying how thankful I am to Mr. Raines and his staff for helping me. He was vey thorough and helpful in explaining to me the process each step of the way. His staff was always there to answer my questions in a timely manner and took the effort to reach out to me with updates of my case. I went into this whole process with the knowledge that these people had my back. Through their efforts and dedication I won my case. Thank you guys,you’re incredible.
Jessica, thank you so much for your kind words. We’re truly grateful you trusted Mr. Raines and our team to guide you through the disability process. Knowing you felt supported and informed every step of the way means a great deal to us. Your perseverance, along with our team’s dedication, made this outcome possible, and we’re so glad to see your case end in a win. We appreciate you taking the time to share your experience and wish you the very best moving forward.
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
