Roofing contractor · Chambersburg, PA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%82+21.4Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 30 soffit and fascia contractorsiPosition by Experts Score among all companies we track in this category. · better than 45%
5.0★★★★★119 Google reviews · 24 photos
98%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight Rheam's Roofing & Remodeling for its rapid response times, often completing repairs or full replacements within days of initial contact. Reviewers note that the company provides clear communication, detailed inspections, and fair pricing for services including shingle and metal roofing, gutters, and siding. While the business maintains a perfect five-star rating, the only recurring criticism involves early morning start times on Saturdays that disturb nearby neighbors.
Google rating: 5.0 out of 5 from 119 reviews (98% five-star).
Reviews on this page: 119 Google reviews (108 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: January 9, 2024.
Service: Soffit and Fascia Contractor serving Chambersburg, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other soffit and fascia contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Rheam's Roofing & RemodelingSoffit and Fascia Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rheam's Roofing & Remodeling: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rheam's Roofing & Remodeling: 82/100 on this factor. Category median: 95.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rheam's Roofing & Remodeling: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rheam's Roofing & Remodeling: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
119 Google reviews we collected
5.0of 5
5 stars11798%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 108 written reviews
99%praise
Praise28999%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5820%
Staff & attitude5720%
Speed & response5418%
Quality & results4616%
Price & value3612%
Communication269%
Honesty & trust155%
What customers talk about
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We were very impressed with his service and highly recommend Rheam's Roofing if you have any roofing issues!”
“Knowledgeable and Professional Definitely would recommend Reahms Roofing for your roofing needs.”
“Called Seth for service and he was prompt on answering his phone and was very happy to help with our roofing situation.”
“Very professional, good communications and did a great job of cleaning up yard after work was completed.”
“…and did all aspects of removing old concrete, inspected and cut out damaged wood and also replaced wood pieces.…”
“He responded immediately back to us and well within two weeks, we had a new roof at a very fair price.”
“This company has always been very easy to communicate with and prompt in their service.”
“He is trustworthy and efficient, and will keep the cost down whenever possible.”
People customers mention
Seth45 reviews
Rheams6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rheam's Roofing & Remodeling for 8 kinds of job. Pick one to see what they paid and said.
AAmanda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Called Seth for service and he was prompt on answering his phone and was very happy to help with our roofing situation. He came out immediately to inspect what was needed took pictures to show me his findings and was back the next day like he said to make the needed repairs. We were very impressed with his service…
KKathy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We are extremely impressed with Seth and the crew. He responded immediately back to us and well within two weeks, we had a new roof at a very fair price. We are totally pleased with Rheam's Roofing & Remodeling.
WWilly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Work was done as soon as I called. I’ve worked with Rheams roofing do the siding on my house and it looked great ,when completed
LLynn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Seth and his team were great! I called on Monday to get an estimate and I had my new roof, gutters, downspouts and leaf screens by noon Saturday! I had some leaks with my old roof and Seth and his team were able to fix the problem areas and spent time figuring out what was causing some of them. I am very happy with…
JJeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I left a message for Seth on a Saturday morning about a roof leak above my wife's office. I didn't expect to hear back until Monday, but he not only called back but was out later that afternoon and made the repair! Couldn't ask for better service from a really experienced guy. He'll be the guy I call when it's time for my roof to be replaced.
WWendy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Seth was delightful to work with. Knowledgeable and Professional Definitely would recommend Reahms Roofing for your roofing needs.
Called Seth for service and he was prompt on answering his phone and was very happy to help with our roofing situation. He came out immediately to inspect what was needed took pictures to show me his findings and was back the next day like he said to make the needed repairs. We were very impressed with his service and highly recommend Rheam's Roofing if you have any roofing issues!
Response from the owner · 2 years ago
Mandy, Thank you for the review and please let us know if we can help you in the future.
K
Kathy Mcconaghay2 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
We are extremely impressed with Seth and the crew. He responded immediately back to us and well within two weeks, we had a new roof at a very fair price. We are totally pleased with Rheam's Roofing & Remodeling.
Response from the owner · 2 years ago
Kathy, Thank you for the positive review and for sharing your experience. We will pass along your praises to the crew and we look forward to serving you in the future.
W
Willy1 reviewiTotal number of Google reviews Willy has written across all businesses on Google Maps, not just this one.
Work was done as soon as I called. I’ve worked with Rheams roofing do the siding on my house and it looked great ,when completed
Response from the owner · 2 years ago
Willy, Thank you for sharing your past history of using our company to perform your exterior projects. We are Very thankful for you and all our customers.
L
Lynn Cook1 reviewiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Seth and his team were great! I called on Monday to get an estimate and I had my new roof, gutters, downspouts and leaf screens by noon Saturday! I had some leaks with my old roof and Seth and his team were able to fix the problem areas and spent time figuring out what was causing some of them. I am very happy with everything and would highly recommend them to anyone.
Response from the owner · 2 years ago
Lynn, Thank you for taking the time to share your experience of having our company perform your roof and gutter project. Do not hesitate to contact us with any future needs. Thank you again for the review and for allowing us to serve you!!!
J
Jeff Welty5 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I left a message for Seth on a Saturday morning about a roof leak above my wife's office. I didn't expect to hear back until Monday, but he not only called back but was out later that afternoon and made the repair! Couldn't ask for better service from a really experienced guy. He'll be the guy I call when it's time for my roof to be replaced.
Response from the owner · 2 years ago
Jeff, Thank you for sharing your experience and glad we could get your leak repaired in such a timely manner. Don't hesitate to call us if you have a need.
D
Dale Mole2 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
This company has always been very easy to communicate with and prompt in their service. The work that they have done for me has always been excellent and very fairly price. I have used this company numerous times, and have very favorable results. Highly recommend!’
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Roof installation, Roof repair
Response from the owner · 2 years ago
Elizabeth, Thank you for the review. It has been our pleasure to serve you throughout the years.
T
Tim HolmesLocal Guide · 23 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Rheam's was great to work with! We had purchased a new home that needed a new roof as required by our insurance so they worked it into their schedule to get it completed quickly. We are very pleased with the quality and it looks very sharp! The owner Seth was onsite a good bit to check the progress and handle any out of the ordinary issues. We would definitely recommend Rheams to anyone considering a new roof!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago
Tim, thank you for sharing your experience of having our company replace your roof. We will pass along your response to the crew. It has been our pleasure serving you.
C
Catherine Kinton6 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Very professional, good communications and did a great job of cleaning up yard after work was completed.
Response from the owner · 3 years ago
Catherine , Thank you for the review and sharing your experience in having our company serve you. We will pass along your response to the crew and don’t hesitate to contact us with any needs you may have in the future.
