Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC
Chiropractor · Freeport, NY · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%91+25.7Replies to reviews 8%15+1.2Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#77 of 99 chiropractorsiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★187 Google reviews · 19 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC at a glance
Google reviewers rate the practice 4.9 out of 5 based on 187 reviews. Patients frequently cite improvements in chronic pain, mobility, and sleep resulting from adjustments, spinal decompression, and cold laser therapy. The clinic is noted for patient communication and holistic approaches to various health conditions. However, some low-star reviews criticize the practice for aggressive sales tactics regarding optional equipment and supplements, describing the experience as pressuring.
Google rating: 4.9 out of 5 from 187 reviews (96% five-star).
Reviews on this page: 187 Google reviews (168 with written comments, 10 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: October 26, 2026.
Service: Chiropractor serving Freeport, New York.
Data from Google, last updated November 6, 2026.
Score profile vs other chiropractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
This companyChiropractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC: 95/100 on this factor. Category median: 96.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC: 91/100 on this factor. Category median: 97.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rhino Chiropractic & Holistic Wellness Center: John Gehnrich, DC: 15/100 on this factor. Category median: 49.F
15
Bar = this company · dark tick = category median.
Star ratings
187 Google reviews we collected
4.9of 5
5 stars17996%
4 stars21%
3 stars00%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 168 written reviews
94%praise
Praise17994%
Complaints116%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5629%
Would recommend3518%
Quality & results3217%
Honesty & trust2513%
Speed & response1910%
Communication179%
Price & value63%
What customers talk about
We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, attentive, and genuinely focused on helping you feel better.”
“I highly recommend if you have pain to see Dr John.”
“I cannot recommend his care enough!”
“"Had a great experience treating my plantar fasciitis and foot/ankle pain with cold laser, soft wave therapy and adjustments.”
“it wasnt till after my xrays and initial exam that i realized how messed up my back and neck were.”
“He’s also a great person who genuinely cares if you are getting better.”
“John is always able to get me back to 100% immediately.”
“Although emphysema typically worsens slowly over time, these small but meaningful improvements suggest that the treatments are having a positive effec…”
“…as deeply concerned about what I was experiencing He took the time to explain everything to me cause chiropractic is all new for me The next day still…”
“I have VA insurance which is limited, so he worked out a maintenance program that's affordable and fair for me when VA cannot cover my visits.”
People customers mention
Deb5 reviews
Chiropractor4 reviews
Doctors4 reviews
Island3 reviews
Genrich3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTerence1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr John is patient and very through. I've been having back pain for some time now and his softwave treatment, cold laser in addition to his adjustments have made a world of difference. I can now pick up my children and get on the floor to play with them. It has been a great experience
PPeggy11 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
"4 Years ago I stopped goiing to Dr John at Rhino Chiropractic & Holistic Wellness Centerafter getting rid of my pain and feeling perfect. Then recently my problem returned much worse than before. The lower back pain and hip pain didn't allow me to walk without excruciating pain. After my first session of Dr John's…
MMichaelLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Awesome Chiropractor! After being treated by Dr John I can walk with no pain in my lower back! Thank you Dr John.
JJoseph7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dr John is great! I’ve been to five different chiropractors throughout Long Island. He is by far the best adjuster I’ve seen. He’s also a great person who genuinely cares if you are getting better.
CChristian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
When I first went to Dr. Gehnrich, I had severe lower-back pain that went down my leg all the way. I couldn't work out, had pain sitting or standing, and could hardly sleep comfortably. After only a few sessions of decompression and adjustments I had major pain relief and was able to resume my normal activities.…
CChelsea1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
"Had a great experience treating my plantar fasciitis and foot/ankle pain with cold laser, soft wave therapy and adjustments. I am able to walk and run again with minimal pain when I was not able to walk across a room without pain prior to treatment. Was able to stop taking antiinflammatory meds and injections and put off surgery. Highly reccomend!"
Dr John is patient and very through. I've been having back pain for some time now and his softwave treatment, cold laser in addition to his adjustments have made a world of difference. I can now pick up my children and get on the floor to play with them. It has been a great experience
Response from the owner · a week ago
Thank you, Terence, for the kind review. We are so glad Dr John’s softwave treatment, cold laser and adjustments have helped relieve your back pain and allowed you to pick up your children and play on the floor with them. Hearing that it has been a great experience means a lot to our team. We appreciate your trust and look forward to supporting your continued recovery.
P
Peggy1 Petrucco11 reviewiTotal number of Google reviews Peggy1 has written across all businesses on Google Maps, not just this one.
"4 Years ago I stopped goiing to Dr John at Rhino Chiropractic & Holistic Wellness Centerafter getting rid of my pain and feeling perfect. Then recently my problem returned much worse than before. The lower back pain and hip pain didn't allow me to walk without excruciating pain. After my first session of Dr John's holistic care plan of Spinal Decompression, Cold Laser Therapy and magical adjustments I was almost completely pain-free, 4 visits later, I feel better than I have in years. I highly recommend if you have pain to see Dr John. You won't be dissappointed! Thnak you Dr John I definitly will b e keeping up with my wellness and prevention. So grateful and blessed to have you and your healing hands!"
Response from the owner · 2 weeks ago
Thank you so much, Peggy, for sharing your experience and for the kind words. We are thrilled to hear that the combination of care helped relieve your pain and that you feel better than you have in years. Dr John and our team truly appreciate your trust and are grateful to be part of your wellness journey. We look forward to supporting your ongoing prevention and care.
M
Michael Rosati Sr.Local Guide · 41 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Awesome Chiropractor! After being treated by Dr John I can walk with no pain in my lower back! Thank you Dr John.
Response from the owner · 3 months ago
Thank you, Michael, for the wonderful review. We're thrilled Dr. John was able to relieve your lower back pain and that you're walking pain-free. We appreciate you trusting us with your care and for recommending our practice. If you need further treatment or maintenance care, please give us a call.
J
Joseph LaCascia7 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Dr John is great! I’ve been to five different chiropractors throughout Long Island. He is by far the best adjuster I’ve seen. He’s also a great person who genuinely cares if you are getting better.
Response from the owner · 2 weeks ago
Joseph, thank you for the wonderful review. We are thrilled Dr John provided such effective care and that his concern for your progress stood out. We appreciate you choosing our practice among many on Long Island and for recommending us. We will be sure to pass your kind words along to him.
M
Molly PoLocal Guide · 27 reviewsiTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Just started seeing Dr. John with my husband. He is wonderful.
Response from the owner · 2 weeks ago
Thank you so much for the kind review, Molly. We are thrilled that you and your husband are having a positive experience with Dr. John and appreciate you choosing our practice. We look forward to continuing to provide you both with excellent care.
C
Christian Morreale1 reviewiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
When I first went to Dr. Gehnrich, I had severe lower-back pain that went down my leg all the way. I couldn't work out, had pain sitting or standing, and could hardly sleep comfortably. After only a few sessions of decompression and adjustments I had major pain relief and was able to resume my normal activities. Over time, I saw more and more progress, eventually feeling back to my normal self. Throughout the process he has been extremely clear with our plan and accomidating to my schedule and preferences.
Response from the owner · 3 weeks ago
Thank you, Christian, for the wonderful review. We are thrilled to hear decompression and adjustments provided major pain relief and helped you return to your normal activities. Dr. Gehnrich and the team appreciate you recognizing our clear treatment plan and flexibility with scheduling. We look forward to supporting your continued health and well being.
C
Chelsea Ryan1 reviewiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
"Had a great experience treating my plantar fasciitis and foot/ankle pain with cold laser, soft wave therapy and adjustments. I am able to walk and run again with minimal pain when I was not able to walk across a room without pain prior to treatment. Was able to stop taking antiinflammatory meds and injections and put off surgery. Highly reccomend!"
Response from the owner · 2 months ago
Thank you so much for sharing your experience, Chelsea. We’re thrilled that cold laser, soft wave therapy, and adjustments helped you return to walking and running with minimal pain and allowed you to stop medications and postpone surgery. It’s wonderful to hear you’re feeling so much better. We’re here for any ongoing care or support you may need.
R
Robin Schwartz1 reviewiTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
I came to see Dr. John because I have been living with ongoing respiratory issues related to my emphysema, along with other health concerns that affect my daily life. I wanted to speak openly about what I have been experiencing, better understand what may be contributing to my symptoms and learn what treatment options or next steps could help me breathe more comfortably and improve my overall quality of life.
When I finally met a doctor who seemed to truly see me as a whole person rather than a list of symptoms, I felt a sense of hope and reassurance that I had not felt in a very long time. It meant so much to be heard and understood.
After my initial assessment, my journey with Dr. John began. He is passionate about he does and provides education, healing and guidance along the way. After 3-1/2 months, I’ve noticed small meaningful improvements.
I noticed I was starting to breathe a little more comfortably. (At home, I use a concentrator and when I go out, I use a portable oxygen machine).
Recently, after coming home, I forgot to switch back to the concentrator and was off oxygen for about 20 minutes before I noticed my breathing became slightly labored. This has happened twice.
Although emphysema typically worsens slowly over time, these small but meaningful improvements suggest that the treatments are having a positive effect on my health.
Thank you so much for empowering me to better manage my health and continue to work together on this journey.
Response from the owner · 3 months ago
Thank you for sharing your experience, Robin — we’re so glad Dr. John and the team were able to listen and partner with you. It’s encouraging to hear about the meaningful improvements you’ve noticed after 3½ months, and we appreciate your trust in us. Please continue following your prescribed oxygen plan and reach out if you notice any changes or need additional support. We look forward to continuing this journey with you and helping you breathe more comfortably.
B
Brittany Dursi5 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Update!! Nearly 4 years later and I am still so grateful for Dr. John's healing hands. As a well client, if any acute issues arise, Dr. John is always able to get me back to 100% immediately. Dr. John is always looking to new, innovative ways to heal the body quickly, efficiently and holistically. I was especially thankful for this when Dr. John invested in SoftWave technology. After a fall, I injured my shoulder. 3 orthopedists and months of physical therapy couldn't do what Dr. John's SoftWave therapy did. I had calcium buildup in my shoulder. After a few sessions, another X-ray was taken and the calcium was nearly gone. The amazing healing properties of this machine and Dr. John's dedication to healing the body (not masking the symptoms) has restored the use of my shoulder. I cannot recommend his care enough!
Love this practice. I had excruciating neck pain and it was immediately relieved within hours on my first adjustment. Of course we continued care to prevent the injury from returning. I have regained nearly an inch back in height and am feeling great. Practice is efficient, kind and thoughtful. I am in and out in less than 10 minutes, which is especially important for our busy lifestyles!
Response from the owner · 3 years ago
Hi Brittany,
Thank you so much for your kind words! We are so glad to hear that you had such a positive experience with us and that we were able to help relieve your neck pain. It's wonderful to hear that you have regained nearly an inch back in height and are feeling great. We strive to provide efficient, kind, and thoughtful care here at our practice, so it's great to know we've achieved this goal with you. Thank you for your support - we look forward to seeing you again soon!
A
AustinLocal Guide · 21 reviewsiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
"Amazing Doctor, I had crippling headaches that were on edge of taking me out of the workforce. After a few months of treatment that fear of being fully removed from work due to the headaches is gone. The frequency and intensity was drastically reduced and the issue is now manageable. Very satisified with my treatment."