Melisa Gonzalez1 review
Great service! I really recommend it
Response from the owner · a month ago
Thank you for shopping local family owned business
Review from Google · view on Google
Rich's Auto Glass
Rich's Auto Glass at a glance
Customers frequently praise the shop for fast turnaround times, same-day service, and reasonable pricing, often noting that staff are friendly and helpful when coordinating with insurance. Recurring themes include quick appointment scheduling and professional communication throughout the repair process. However, some low-star reviews report issues with workmanship quality, such as air leaks or improper installation, along with complaints about lost personal items and unresolved warranty concerns.
- Google rating: 4.7 out of 5 from 131 reviews (88% five-star).
- Reviews on this page: 131 Google reviews (104 with written comments, 7 with photos).
- Owner responses: the business replied to 54% of reviews.
- Most recent review: October 20, 2026.
- Service: Auto Glass Repair serving Bakersfield, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★131 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Arcelia Velasquez4 reviews
Excelentes trabajo en verdad lo recomiendo
Response from the owner · a month ago
Thank you!
Review from Google · view on Google
Lara Ambrosini3 reviews
Locally owned with same day service and quick turnaround. Very helpful and friendly staff!
- Price assessment: Reasonable price
- Services: Auto windshield repair
Response from the owner · 2 months ago
Thank you so much! We appreciate your support and are glad we could provide quick, friendly service.
Review from Google · view on Google
Mr GG12 reviews
Rich and his professional team, did me right, today. I went in for an electronic window gone bad. His diagnostic came back stating it was NOT a motor problem but an electronic switch part that only the dealer can fix. He was honest enough to tell me the truth without charge. Now, that is hard to find in car business. Great job! Rich.
- Price assessment: Great price
- Services: Auto power window repair
Response from the owner · 3 months ago
Thank you for your kind review! We're glad we were able to honestly diagnose the issue and point you in the right direction. We truly appreciate your trust and look forward to helping you again in the future!
Review from Google · view on Google
Gilbert Pacheco Jr.Local Guide · 62 reviews
⭐⭐⭐⭐⭐ Rich’s Auto Glass is a true Bakersfield staple! They’ve been serving the community for over 25 years, and it shows in the quality of their work and the way they treat their customers. The team is professional, honest, and gets the job done right the first time. Their communication was excellent, the service was quick, and the workmanship exceeded my expectations. It’s refreshing to support a local business that has built its reputation through years of dependable service. If you need auto glass repair or replacement, I highly recommend Rich’s Auto Glass. Five stars all the way!
- Price assessment: Great price
- Services: Installation
Response from the owner · 3 months ago
Thank you so much for your thoughtful review and support! We truly appreciate your kind words and are grateful for the opportunity to serve our Bakersfield community. We look forward to helping you again whenever you need us!
Review from Google · view on Google
yolanda becerra7 reviews
Always a great experience! Fast and they do great work!
Response from the owner · 3 months ago
Thank you for shopping local!
Review from Google · view on Google
J Gill12 reviews
Amazing customer service, got me in same day! Will be coming back for all my glass needs 🙏🏻
- Price assessment: Great price
- Services: Installation, Auto windshield replacement
Response from the owner · 3 months ago
Glad we could be of service. Thank you for shopping local!
Review from Google · view on Google
Gloria Aparicio1 review
Rich and his team were amazing from the moment I called to the time I picked up my car and walked out the door. Excellent customer service and very accommodating I was able to bring in my car and get it fixed faster than I expected. . I had an exceptional experience overall and greatly recommend them to everyone. I will definitely always use his services.
- Price assessment: Great price
- Services: Service not listed
Response from the owner · 3 months ago
Thank you for your kind words. We are so glad you enjoyed your experience with us!
Review from Google · view on Google
Byron Forthman Jr.2 reviews
Called about a driver side roll up windows. Very courteous on the phone. Made a fast appointment. Got us in and out in no time at all! Very professional staff. Even came out and had a good friendly conversation after the window replacement. I will recommend this company to everyone!
- Price assessment: Great price
- Services: Auto side view mirror repair
Response from the owner · 3 months ago
Thank you for shopping local!
Review from Google · view on Google
Eileen PonceLocal Guide · 17 reviews
Rich’s Auto Glass has always been known as a reputable local glass shop. In a world dominated by big brand names, I strongly appreciate choosing local mom-and-pop businesses. They know what they’re doing, do it well, and you can tell their experience and care show in the work.
Response from the owner · 3 months ago
Thank you so much for shopping local! We appreciate your business.
Review from Google · view on Google
Business details
- Address: 3001 Auto Mall Dr Suite # 130, Bakersfield, CA 93313
- Phone: (661) 327-7910
- Website: richsautoglass.com
- Service area: Bakersfield, CA