Richard Kropf, Russell Real Estate Services at a glance
Reviewers for Richard Kropf, Russell Real Estate Services in Lorain, Ohio, consistently highlight his professionalism, punctuality, and extensive market knowledge. Clients frequently describe his responsiveness, patience, and willingness to assist with property preparations, such as coordinating contractors or handling maintenance tasks, during both buying and selling processes. The service is noted for being transparent and attentive to specific client needs, ensuring smooth transactions. With a perfect 5.0 rating from 44 reviews, no common criticisms or negative patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 44 reviews (100% five-star).
Reviews on this page: 44 Google reviews (37 with written comments).
Owner responses: the business replied to 68% of reviews.
Most recent review: December 7, 2024.
Service: Real Estate Developer serving Lorain, Ohio.
Data from Google, last updated October 25, 2026.
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Customer reviews
5.0
★★★★★
44 reviews on Google
5★44
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
EW
Eric Winterfield6 reviews
★★★★★
Rich Kropf is the best Realtor you could ever have he help me through a long process selling and buying a house can't say enough about him good friend and Realter thank you so much
Response from the owner · a year ago
Thank you for that awesome review Eric! You have a beautiful family and I'm really glad I was able to help you find a larger home that you can grow into. Thanks for letting me be a part of that. I appreciate you thinking of me first to help you buy and sell when it comes to real estate. Selling your house was an honor, it was a super nice home and you put a lot into it. It showed really well. Thanks again Eric! Hope to see you when the weather gets nice again!
I cannot say enough about how remarkable Rich is as a person and Realtor. He has gone beyond expectations to sell my home. He has a depth of knowledge about the market, knows many great, affordable contractors to spruce up, and knows how to show and sell a home. He has the personal touch and is always available. Extremely professional and friendly. I simply cannot give a great enough recommendation. Choose Rich Kropf for your real estate needs. You will be very happy.
Response from the owner · a year ago
Thank you Mac! I feel like I've known you my whole life! It seems like yesterday when you called me and said you needed a Realtor to help you sell your dads house. I think someone told you "this is your guy!" It was the start of a great friendship that just kept getting better. Thank you for choosing me to help you. I knew you needed someone that could go the extra mile to help you get it sold while you were living out of state. Being from a military family, I was honored to help you do it. Thanks for being such an awesome person! I appreciate your kind review here. God bless you and your family. I hope you'll look me up if you're ever in the area! I look forward to meeting you again Mac!
I have been working with Rich professionally for about 6 years now and he is always courteous, professional, accommodating and on time. Nothing but great things to say about Rich and the way he conducts his business! Highly recommend for all of your Real Estate needs!
Response from the owner · 3 years ago
Thank you Hunter! I appreciate your kind review! You’re the best photographer I know. I want the best for my clients and that’s why I always hire you to take the pictures. My listings always sell for the highest possible amount and I owe a lot of that to you! I’m grateful for your skill and care as well. It takes a lot of patience and time to get it right. Thank you for caring as much as I do about my customers! It shows in the advertising that we do and the results that we get. Thank you Hunter!
We have worked with Rich three times over the last six and a half years. From the very beginning he has whole heartedly been on our side ensuring things were done right for us and looking out for our best interest. He has done everything we have asked at the drop of a hat, going above and beyond every time. Rich is the only real estate agent I will use and I would recommend him to all my friends and family. A real top notch professional who will work tirelessly to ensure you are 100% satisfied.
Response from the owner · 3 years ago
I salute you, sir! Thank you for the kind review, Mike! And above all else thank you for your service to our great United States! It has been my pleasure working for you! It means a lot to me knowing that you were able to sell your house and buy the one you wanted, and most importantly that you’re happy with the service that I provided.
Sale of our house was quick and everything went very smoothly. Richard did a great job.
Response from the owner · 3 years ago
Thank you Brad! You and Joey had a beautiful house and it was move in ready. The location was perfect and the timing worked out just right for you. Got it sold just before the interest rates went up. I’m so happy for your success! I can’t wait to see your new home! Please let me know if I can help you with anything real estate related in the future! Can’t wait to go fishing with you!
The definition of professionalism and attentiveness. Rich went far above expectations and worked alongside us in a challenging buyers market to position us advantageously against other parties, while being supremely mindful of our specific wants and needs. From the start of our search to closing on a purchase we worked with Rich for about half a year. Throughout this time his commitment to deliver top level service and an outstanding result never wavered. Rich was a joy to work with and we will certainly be working with him again in the future.
Response from the owner · 3 years ago
Wow! Thank you Sam! You found a beautiful house and in an awesome neighborhood! We were in the right place at the right time, and you and Hanna were ready. You put your best foot forward like you have all your life and you got it! That’s a huge reason you’re so successful. It’s been my pleasure getting to know you both! And I wish you continued happiness and success for your future! Keep in touch! I’ll always be here to help you. If you ever need anything real estate related, let me know!
Rich is very personable, patient, and his attention to detail is unmatched. He made finding a home not as stressful as some of the stories I've heard.
Response from the owner · 3 years ago
Thank you so much! You put yourself in the position to be successful. You found the home of your dreams and you got it!In this crazy market, it can be very stressful for buyers. The competition for buying a home is fierce. You had all your ducks in a row, you had your preapproval with a great lender, and you stuck to your plan. You didn’t get stressed and you didn’t give up. I’m happy for your success! I hope you enjoy your new home! I’ll always be here to help! If you ever need anything real estate related don’t hesitate to call me!
Rich has helped us with three real estate transactions over the past nine years. He is extremely professional, pays attention to important details and is very patient. We consider him our “go to expert” when making important real estate decisions.
Response from the owner · 3 years ago
Thank you Lisa! I never would have thought helping you buy your summer home in Vermilion years ago would have turned into such an incredible friendship! I’m so grateful to have met you and Perry! I’m continually impressed by the amazing things that guy can build, beautiful patios, bathroom and kitchen remodels. Dang you’re lucky! Thank you for always thinking of me for all your real estate needs! Can’t wait to see you on the Vermilion River this summer!
Very professional and quick to respond. We're listing my mother's house and he's gone above and beyond to facilitate the process. Highly recommend!
Response from the owner · 3 years ago
Thank you for the nice review! And thank you for trusting me to help you sell your mom's house! There's a lot of love there and it deserves someone that is going to love it as much as your family did! Thank you for the opportunity to help you sell it!
I have worked with Rich Kropf through the years, and he has always been the consummate professional. I have referred customers and will continue to refer customers too Rich for real estate assistance.
Response from the owner · 3 years ago
Thank you Doug! I try to surround myself with the best professionals in the industry, and you are definitely one of the best! The care you give to your customers is contagious. Thanks for being so generous with your time to help everyone looking for a loan to buy and/or build their dream home!
