Customers primarily seek professional headshots for medical, corporate, or academic purposes, praising the studio's comfortable atmosphere, posing guidance, and reasonable pricing. Many reviewers highlight the quick turnaround for receiving images and the welcoming demeanor of the staff. However, several low-star reviews criticize the business for poor phone responsiveness, citing unanswered calls and messages, while others describe rude interactions with the owner.
Google rating: 5.0 out of 5 from 379 reviews (98% five-star).
Reviews on this page: 379 Google reviews (366 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 29, 2025.
Service: Photographer serving San Antonio, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
379 Google reviews we collected
5.0of 5
5 stars37398%
4 stars21%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 366 written reviews
99%praise
Praise62299%
Complaints91%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude23437%
Would recommend14523%
Quality & results12119%
Speed & response7011%
Price & value325%
Communication163%
Honesty & trust132%
What customers talk about
We read 366 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My wife and I booked a session to get updated headshots for our professional roles, and it was a seamless experience from start to finish.”
“Richard and Patty checked all of the boxes for us, and we will use them again.”
“His years of experience shine in his professional demeanor and excellent results.”
“…ural Texas, whose mail operates differently than in the city; or at worst, as some kind of criminal trying to scam them!…”
“The process was short and simple, and Richard had our headshots to us the same day.”
“Not responsive.”
“The price is very reasonable once you find out what other places are charging.”
“Very easy to work with and came out with amazing photos!”
“Richard’s Photography is a great photography service provider, staffed with genuine and capable people.”
“…y than in the city; or at worst, as some kind of criminal trying to scam them!…”
People customers mention
Patty145 reviews
Richards8 reviews
Patti5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My wife and I booked a session to get updated headshots for our professional roles, and it was a seamless experience from start to finish. We live in the Stone Area, and it was a convenient location to drive to along with a professional and personal experience. The process was short and simple, and Richard had our headshots to us the same day. Richard and Patty checked all of the boxes for us, and we will use them again.
Response from the owner · a year ago
Thank you both so much for sharing your experience! We’re glad the Stone Oak location was convenient for you and that the process felt smooth from start to finish. It was a pleasure working with you to update your professional headshots, and we’re thrilled you enjoyed the same-day turnaround. Patty and I appreciate your kind words and look forward to welcoming you back whenever you need updated portraits again.
I
Ismael Guajardo4 reviewsiTotal number of Google reviews Ismael has written across all businesses on Google Maps, not just this one.
I very highly recommend Richard's photography for your ERAS headshot needs. Richard and Patty foster a warm, welcoming environment that is immediately comfortable. His years of experience shine in his professional demeanor and excellent results. I will absolutely be recommending him to colleagues and friends! Thanks for everything!
Response from the owner · a year ago
Wow, thank you! 🩺📸 We loved working with you on your ERAS headshots. So happy you felt comfortable — that’s always our goal! Your trust, kind words, and referrals mean the world to us. Wishing you huge success in your residency journey! 🌟
— Richard & Patty
E
Elizabeth Perz1 reviewiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Highly recommend Richard’s Photography for medical school headshots and ERAS headshots. Richard is committed to working with the client and striving to achieve a professional image that captures a natural, approachable expression. Richard and Patty do their utmost to create a relaxed, welcoming atmosphere that helps one feel comfortable and confident in front of the camera. Choosing the one best image is the hard part! – thank you again Richard and Patty, you are both awesome!
Response from the owner · a year ago
Thank you so much for your thoughtful review! It truly means a lot to hear how comfortable and confident you felt during your headshot session. We know how important ERAS and medical school headshots are, and we’re honored to have helped you create an image that feels both professional and approachable. It was a pleasure working with you, and we're so glad you enjoyed the relaxed experience. Wishing you all the best on your journey in the medical field – and thank you again for trusting Richard’s Photography!
S
Shanell Henry2 reviewsiTotal number of Google reviews Shanell has written across all businesses on Google Maps, not just this one.
Very easy to work with and came out with amazing photos!
Response from the owner · a year ago
Thank you so much! We’re glad to hear you found the experience easy and that you’re happy with your photos—that’s exactly what we strive for. It was a pleasure working with you, and we truly appreciate your kind words!
M
Michele Oyarzabal2 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Had a wonderful time with Richard & Patty! I came in a little nervous to take headshots for graduate school applications, but they made us feel like home! On top of the gorgeous photos! Thank you so much, Patty & Richard!
Response from the owner · a year ago
Thank you so much for the wonderful review! We’re so glad we could help you feel comfortable and confident during your session. Taking graduate school headshots can feel a bit intimidating at first, so it means a lot to hear that you felt right at home with us. We're thrilled you love your photos and wish you all the best with your applications. Thank you again for choosing Richard’s Photography!
J
Jazz Phillips1 reviewiTotal number of Google reviews Jazz has written across all businesses on Google Maps, not just this one.
A beautiful experience. I went in a little nervous and insecure for a headshot and came out with impressive images of myself. Yes, they were of me! Richard took shots, with what seemed like endless posing, and Patty was on hand with gentle smiles and quiet cheering to help me relax into my poses. I wanted to keep every shot taken but settled for two.... for now. I couldn't speak more of their professionalism. Thank you, Richard & Patty!
Response from the owner · a year ago
Thank you so much for your thoughtful and kind words! We’re truly honored that you chose us for your headshot session. It’s completely normal to feel a little nervous at first, but hearing that you left feeling confident and impressed with your images is exactly why we love what we do. We're so glad the experience felt relaxed and supportive—Patty and I always aim to create a space where you can feel your best. Thank you again for trusting us with your professional headshots. We look forward to seeing you again soon!
T
Tony BrunsLocal Guide · 48 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
I had a great photo session with Richard & Patty today. I appreciated the expert advice for poses and setting and the large number of photos I now have to choose from.
Response from the owner · a year ago
Thank you for the kind words! We’re so glad you enjoyed your photo session and found the posing guidance helpful. It was a pleasure working with you, and we’re happy you now have a great selection of images to choose from. Wishing you all the best, and thanks again for choosing Richard’s Photography!
T
Tiffany LiliaLocal Guide · 20 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Thank you for your kind words! We always aim to create a patient, respectful, and professional environment where clients feel comfortable. We're glad that came through during your headshot session in San Antonio—it was a pleasure working with you!
J
John EgeoluLocal Guide · 21 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Not responsive. Called several times. Left multiple messages. No answer. Worst service I have dealt with.
Response from the owner · 3 years ago
I guess if we missed a call we were busy with other customers. Most people leave a message and we call them back asap. We never did business with you but I guess you had to add to the hate in this world by leaving a bad review.
I see from your review history that you like to write bad reviews because you didn't have the red carpet rolled out to you. Shame on you for bad-mouthing a business you didn't do business with.
Have a great day!
M
M MLocal Guide · 144 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Great photographer!! Professional, friendly and wonderful prices!
Response from the owner · a year ago
Thank you so much for the great review! We're so glad you had a positive experience and found our service both friendly and professional. We work hard to provide affordable professional headshots without compromising quality, so your feedback means a lot. Looking forward to seeing you again in the future!
