Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Right Step logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Right Step

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 50 tax services · 5.0★ from 79 Google reviews

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Report card

Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Right Step is better than 99% of tax services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Right Step is better than 98% of tax services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Right Step is better than —% of tax services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Right Step is better than 100% of tax services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Right Step is better than 100% of tax services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Right Step is better than —% of tax services.–
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Reviews for your job

Customers hired Right Step for 8 kinds of job.

Right Step for income tax return filing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Income tax return filing”

JessLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heidy is amazing! Exceptionally professional and very timely. She saw me right away and provided excellent advice. I will be back.

Great priceTax problem consultingIncome tax return filingTax planning
José5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excelente servicio! Muy satisfecho con la profesionalidad y atención al detalle. Se nota que están muy bien preparados. Recomendable 💯!!

Reasonable priceIncome tax return filingIncome tax return preparation
r.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome good service

Great priceIncome tax return filing
Bradley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came to Right Step Tax needing help with my LLC taxes, and honestly, it was one of the best decisions I've made. I had a bunch of questions about deductions, quarterly filings, and how to properly structure everything — they walked me through all of it without making me feel rushed or lost. What I appreciate most…

Great priceNew business tax consultingIncome tax return filingBusiness tax services
NancyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Right Step Tax. Heidy made us feel very comfortable with her knowledge of the tax laws and she is very thorough in her explanations of our taxes. She is absolutely the nicest tax person we have ever worked with and the fee for her work was very reasonable. We will definitely be using her again.

Great priceIncome tax return filingIncome tax return preparation
VeronicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tenía años y meses buscando una preparadora de impuestos que me explicara el proceso y se tomara el tiempo de escuchar mis necesidades y ayudarme a planear para el futuro. Heidy fue la persona correcta! Mi esposo y yo fuimos con ella y nos explicó todo lo que necesitábamos y ayudó a que nos organizáramos mejor para…

Customer photo from Veronica's review
Reasonable priceIncome tax return filingIncome tax return preparationTax planning
MiralisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excelente el servicio!! Puedes hablarle por mensaje directo, no tiene que ser personalmente, muy buen trato y profesionalismo y lo mejor es bilingüe!! Yo tengo una pequeña empresa y me ayudaron con la contabilidad y me explicaron como funcionaba todo el procedimiento de los taxes. Super recomendada. Gracias

Great priceNew business tax consultingIncome tax return filingIncome tax return preparation
Anisbel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Súper recomendada , muy profesional en su trabajo

Great priceIncome tax return filingIncome tax return preparationTax planning
Fatima1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Los súper recomiendo excelente trabajo la persona muy amable me dieron una muy buena atención muy eficaz y sobre todo un buen reembolso con un precio bastante accesible seguiré con ustedes los próximos años Bendiciones🫶🏻

Great priceIncome tax return filing
Naydemi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sin dudas la mejor de las atenciones, todo muy rápido y eficaz , más que satisfecha en todos los sentidos y agradecida por la paciencia , amabilidad y profesionalismo con que fui tratada y con los resultados del trabajo , se los recomiendo a todos los que quieran hacer sus trámites seguros y rápidos

Great priceIncome tax return filing
Jose9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excelente servicio, rápido , muchísima eficiencia en el trabajo y la atención maravillosa ,una explicación detallada y todas las dudas aclaradas sobre mi declaración de impuestos, sin duda la mejor decisión que tomé este fue el mejor año 100%recomendado

Great priceIncome tax return filing
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Un buen tratamiento y accesible a cualquier persona con muy buenos precios y un muy buen trabajo profesional x parte del equipo de trabajo. Le recomiendo 100% a todos que pueden realizar su a taxes con re a últimos satifactorios.

Reasonable priceIncome tax return filingIncome tax return preparationTax planning
Andres7 months ago★★★★★

Rating only, no written review.

Great priceCryptocurrency tax planningTax problem consultingNew business tax consulting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return preparation15—
Income tax return filing13—
Tax planning10—
Business tax services6—
Local tax return preparation6—
Tax problem consulting5—
New business tax consulting4—
Cryptocurrency tax planning2—

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