Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Right Step logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Right Step

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 50 tax services · 5.0★ from 79 Google reviews

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Report card

Percentile vs other tax services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Right Step is better than 99% of tax services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Right Step is better than 98% of tax services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Right Step is better than —% of tax services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Right Step is better than 100% of tax services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Right Step is better than 100% of tax services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Right Step is better than —% of tax services.–
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Reviews for your job

Customers hired Right Step for 8 kinds of job.

Right Step for income tax return preparation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return preparation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Income tax return preparation”

Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Me fue muy bien Heidy es una persona muy amable y confiable explica muy bien excelente servicio 100% recomendada

Reasonable priceIncome tax return preparation
José5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excelente servicio! Muy satisfecho con la profesionalidad y atención al detalle. Se nota que están muy bien preparados. Recomendable 💯!!

Reasonable priceIncome tax return filingIncome tax return preparation
Marlen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Recomiendo 100% ir a hacer sus taxes con Heidi,es amable paciente y responde todas tus dudas te ayuda paso a paso con tus taxes según lo que tú necesites te da toda la confianza y asesoramiento para que tú te vayas tranquilo y sin ninguna duda .

Reasonable priceIncome tax return preparation
AidaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Realmente muy profesional, atenta, con conocimiento de lo que hace y presta siempre a solucionar cualquier situación, la verdad estoy encantada. MUCHAS GRACIAS!

Great priceIncome tax return preparation
NancyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Right Step Tax. Heidy made us feel very comfortable with her knowledge of the tax laws and she is very thorough in her explanations of our taxes. She is absolutely the nicest tax person we have ever worked with and the fee for her work was very reasonable. We will definitely be using her again.

Great priceIncome tax return filingIncome tax return preparation
VeronicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tenía años y meses buscando una preparadora de impuestos que me explicara el proceso y se tomara el tiempo de escuchar mis necesidades y ayudarme a planear para el futuro. Heidy fue la persona correcta! Mi esposo y yo fuimos con ella y nos explicó todo lo que necesitábamos y ayudó a que nos organizáramos mejor para…

Customer photo from Veronica's review
Reasonable priceIncome tax return filingIncome tax return preparationTax planning
SamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excelente equipo para hacer tus declaraciones de Taxes, y cualquier documento que necesites de notaría! rapidez y profesionalidad!, los mejores en la zona!, Gracias!

Customer photo from Sam's review
Great priceIncome tax return preparationTax planningLocal tax return preparation
MiralisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excelente el servicio!! Puedes hablarle por mensaje directo, no tiene que ser personalmente, muy buen trato y profesionalismo y lo mejor es bilingüe!! Yo tengo una pequeña empresa y me ayudaron con la contabilidad y me explicaron como funcionaba todo el procedimiento de los taxes. Super recomendada. Gracias

Great priceNew business tax consultingIncome tax return filingIncome tax return preparation
Anisbel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Súper recomendada , muy profesional en su trabajo

Great priceIncome tax return filingIncome tax return preparationTax planning
Liany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Muy buena, quedé encantada, muy atenta, te ayuda cantidad, te explica al detalle, lo que necesitas. La recomiendo 10 de 10

Income tax return preparation
Liana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

100% recomendando, un servicio excelente, muy atenta, te explica al detalle todo lo que necesitas. Te ayuda, un buen precio.

Great priceIncome tax return preparation
thaymiLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent 🙏🙏🙏the best 🥰 very professional

Great priceIncome tax return preparation
Yunia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super recommended este lugar, muy profecionales y atentos,trabajan todo el tiempo en función de que pensando en que ti y en que pagues y recibas lo justo, yo quedé encantada, visítalos y estoy segura que no te arrepentirás.

Great priceIncome tax return preparation
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Un buen tratamiento y accesible a cualquier persona con muy buenos precios y un muy buen trabajo profesional x parte del equipo de trabajo. Le recomiendo 100% a todos que pueden realizar su a taxes con re a últimos satifactorios.

Reasonable priceIncome tax return filingIncome tax return preparationTax planning
Andres7 months ago★★★★★

Rating only, no written review.

Great priceCryptocurrency tax planningTax problem consultingNew business tax consulting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return preparation15—
Income tax return filing13—
Tax planning10—
Business tax services6—
Local tax return preparation6—
Tax problem consulting5—
New business tax consulting4—
Cryptocurrency tax planning2—

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