COCKROACH CONTROL · TUCSON, AZ
Rigo Pest Prevention logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%99+14.9Craft & service 20%25+5Value 10%40+4Momentum 8%91+7.3Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Rigo Pest Prevention

Better than 78% of cockroach control · #9 of 40

4.9★755 Google reviewsGoogle star rating as shown on Google Maps.
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Rigo Pest Prevention for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$153
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Bug & insect extermination” · showing 40

★★★★★ Angelica · 3 weeks ago

Del did a great job! Took time to explain the process and types of critters. Was very thorough and knowledgeable.

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Patches · a month ago

We have used Rigo Pest Prevention since we moved here almost 9 years ago. They have always done an excellent job & we’ve never had an issues. They have always said to notify them if we have issues to give a call & they will come back out. Every service technician has been very knowledgeable & provided excellent…

Paid $100–120Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
★★★★★ Tom · Edited a month ago

We have used Rigo Pest since moving to Marana in 2021. They really do a nice job. Our technician today, Del, was great. He was very thorough, polite, and professional. We rarely have a single bug in our home. Rigo Pest is highly recommended.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Inge · a month ago

Had our quarterly pest control service done today. The technician was terrific. He was very thorough first listening to where we’d seen traffic then thoroughly spraying and removing cobwebs where the spiders had been. Upon completion he explained exactly what he had done and why, plus what pests he had seen and…

Paid $140–160Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
★★★★★ Jill · a month ago

Always excellent and friendly service!

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ wesley · a month ago

Daniel is beyond awesome. If you’re looking for a legit pest control company this is it!

Great priceGeneral pest inspectionBug & insect extermination
★★★★★ Krista · a month ago

I have used Rigo for several years and this is the third year they have covered my mom’s house. I recommend them to my mom! Very happy with the service and the technicians.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Ian · Edited 2 months ago

From inspection to resolution Daniel Dillard was great to work with. Friendly and helpful staff with a job well done. They are the best in town!

Paid $200+Great priceHornet & wasp exterminationTermite inspectionTermite extermination
★★★★★ Steve · 3 months ago

Del explained every step of the thorough treatment, asked detailed questions about any issues we may have had since the last treatment, and left the house in great shape. We have been pleased with Rigo for years, and recommend them any time somebody asks.

Great priceGeneral pest inspectionBug & insect extermination
★★★★★ c · 3 months ago

I have used Rigo at multiple locations. Bryson recently treated two properties and was very efficient and knowledgeable. They come on time, and effectively treat areas where we have unwanted pests. Their staff when booking the appointment are also very friendly and helpful. I would highly recommend them for your…

Bug & insect extermination
★★★★★ Breathing · Edited 4 months ago

Duncan did a very thorough job on my house today, look out pests, HA. good service and pricing for what they do.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Valerie · 4 months ago

Duncan handles our quarterly service. He's punctual, professional and communicative. He always makes sure to find out if we've had any issues between services and address them if there are any. A+ service

Paid $100–120Reasonable priceBug & insect extermination
★★★★★ Mama2wy · 4 months ago

Insects die the second they land at my front door or in my backyard.. just the way I like it! Been a customer of Rigo for years, highly recommend.

Reasonable priceBug & insect extermination
★★★★★ Martha · 5 months ago

Excellent service. Meticulously treated the whole yard. Also talked to us to ensure any concerns were addressed. Highly recommend.

Paid $140–160Reasonable priceBug & insect extermination
★★★★★ George · Edited 5 months ago

Went above expectations and very thorough

Paid $120–140Reasonable priceTermite exterminationSpider exterminationBug & insect extermination
★★★★★ William · 5 months ago

Excellence service. On time and professional. The bug control application works to keep the insects away.

Paid $140–160Reasonable priceBug & insect extermination
★★★★★ Jerry · Edited 5 months ago

Have been using Rigo for the past five years. Easy to schedule, always on time, and do an excellent job communicating. Use them for scorpions and random bugs and termites. Fast and efficient and effective. Have a plan where they come four times a year. Absolutely pleased with the results. Will be adding termite…

Paid $120–140Great priceBug & insect extermination
★★★★★ Joe · 5 months ago

Michael is an outstanding technician and always answers our questions. He has helped us better keep bugs out of the house. Thank you for great service and standing behind the job, always!!

Great priceBug & insect extermination
★★★★★ Lin · 5 months ago

Duncan was thorough, professional and courteous.

Great priceBug & insect extermination
★★★★★ Noel · 5 months ago

We have been using Rigi Pesr Control for years and the service has been great. Our recent service from Duncan was extremely professional.

Bug & insect extermination
★★★★★ Robert · 5 months ago

Duncan did a great job yesterday doing our quarterly service. He showed up on time and carefully completed the work in a timely manner. Could not ask for more! Bob Foley

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ nancy · 5 months ago

Duncan is professional, friendly and thorough. He listens well and follows up to be sure he has done what we wanted. Give that guy a raise!

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Canna · 5 months ago

Our technician Bryce was punctual, professional, knowledgeable, efficient and thorough.

Paid $80–100Great priceBug & insect extermination
★★★★★ Marc · 6 months ago

Duncan arrived on time, very courteous and completed treatment.

Bug & insect extermination
★★★★★ kawna · 6 months ago

Daniel was great! He was personable, professional and friendly. He was thorough when treating our property and left his card in case there were any issues. He is definitely a great asset to this company.

Bug & insect extermination
★★★★★ Pennie · 6 months ago

Duncan performed our pest control service today. He was very friendly and very professional! We hope he will be our technician next time

Termite inspectionBug & insect extermination
★★★★★ Gloria · 6 months ago

Duncan was absolutely 5 star!

Paid $100–120Not sureSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Elaine · 7 months ago

Wanted to leave a review on Dumcan from Rigo Peast Prevention. Great service and he was also very cordial and polite. Thanks!

Reasonable priceBug & insect extermination
★★★★★ Christine · 7 months ago

They always arrive within the window time frame set. Ask individuals are knowledgeable and kind. I highly recommend Rigo Pest Control! I’m coming up in the second year with them.

Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
★★★★★ Jay · 7 months ago

Duncan did a great job with our quarterly pest control service. He explained what he was going to do and made sure there were no questions or issues. He completed the service in less than 20 minutes. Great job!!

Paid $160–180Reasonable priceHome inspectionTermite inspectionSpider extermination
★★★★★ Deborah · Edited 7 months ago

Bryson was great. He was ahead of schedule so got us serviced for our quarterly inspection and treatment early. He was fast but very thorough. We are completely happy with the service and have had great results. Thanks! Deb P.

Paid $100–120Reasonable priceBug & insect extermination
★★★★★ Jason · 7 months ago

Rigo provides outstanding pest control and customer service. Great communication from scheduling to arrival. Duncan did a great job explaining the services and how the property looked.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Michael · 8 months ago

Duncan was great. He messaged me when he would arrive, took care of all my concerns and let me know when he was finished and if the warranty, which I forgot about.

Paid $40–60Reasonable priceBug & insect extermination
★★★★★ Dawn · 8 months ago

Duncan was here today and did a great job! Always happy with Rigo.

Paid $120–140Reasonable priceBug & insect extermination
★★★★★ Jamie · Edited 11 months ago

Martine was personable and thorough. He answered my questions and explained what he was going to do and why he was doing it.

Paid $200+Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
★★★★★ James · a year ago

Daniel was great! He arrived on time, explained what he was going to do, answered all my questions, applied the treatments, and was very friendly.

Paid $140–160Reasonable priceBug & insect extermination
★★★★★ Patrick · a year ago

We just switched to Rigo Pest Prevention after 5+ years with Arizona Pest Control. What a difference. Garrett (from Rigo) was thorough, friendly, and able to accommodate all of my requests. He will be great to work with for our quarterly services. We ditched AZ Pest Control after I caught our tech (Alan McElroy) on…

Reasonable priceGeneral pest inspectionBug & insect extermination
★★★★★ Victoria · a year ago

We used Rigo for our home inspection, pest treatment, and termite treatment, and I can’t speak highly enough about everyone that has come out. Daniel, Matthew, Martin and Alec are all very professional and personable. I appreciate how much care they’ve taken with explaining everything and how great they were with…

Reasonable priceHome inspectionTermite inspectionTermite extermination
★★★★★ eileen · Edited a year ago

Luis is very professional, knowledgeable and courteous. Highly ecommend him and Rigo Pest Prevention. Inspect homeowner issues inside residence.

General pest inspectionBug & insect exterminationService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · Edited 2 years ago

We are very happy multi-year clients of Rigo Pest Prevention. We are fortunate to have Moto as our service tech. He professionally cares about his clients and their homes. He is diligent, a good communicator, always on time and goes beyond to tailor care. We find our working relationship with Moto transitioning…

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism

Show more bug & insect extermination reviews (15 more) →

vs category

Blue = Rigo, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.96★ (24 reviews)2024-Q2: 5.00★ (15 reviews)2024-Q3: 5.00★ (25 reviews)2024-Q4: 5.00★ (101 reviews)2025-Q1: 5.00★ (35 reviews)2025-Q2: 4.97★ (40 reviews)2025-Q3: 4.98★ (66 reviews)2025-Q4: 4.95★ (39 reviews)2026-Q1: 5.00★ (60 reviews)2026-Q2: 5.00★ (113 reviews)2026-Q3: 5.00★ (57 reviews)2026-Q4: 5.00★ (19 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$156+38% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%84+29.4Reliability 15%99+14.9Craft & service 20%25+5Value 10%40+4Momentum 8%91+7.3Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
84
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
99
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+77 / −0
Professionalism
+88 / −4
Responsiveness
+73 / −3
Punctuality
+72 / −0
Value
+67 / −2

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