Rio Bravo Veterinary Hospital logo

Rio Bravo Veterinary Hospital

Veterinarian · Albuquerque, NM · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%74+17.9Value 14%80+11.3Replies to reviews 7%70+4.9Craft & service penalty86−1.4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 40 veterinary techniciansPosition by Experts Score among all companies we track in this category. · better than 33%
4.7 ★★★★★ 593 Google reviews · 23 photos
85%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Oct 2026latest review

Rio Bravo Veterinary Hospital at a glance

Google reviewers rate Rio Bravo Veterinary Hospital 4.7 out of 5 based on 593 reviews, with owners responding to 73% of comments. Customers frequently praise the staff's kindness, professional demeanor, and ability to provide same-day appointments for pets requiring urgent care. Many also highlight fair pricing compared to other local clinics and compassionate support during difficult procedures like euthanasia. However, several low-star reviews criticize specific instances of rude behavior from staff, misdiagnoses, and perceived high costs for basic services.

  • Google rating: 4.7 out of 5 from 593 reviews (85% five-star).
  • Reviews on this page: 593 Google reviews (422 with written comments, 51 with photos).
  • Owner responses: the business replied to 73% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Veterinary Technician serving Albuquerque, New Mexico.

Data from Google, last updated October 25, 2026.

Score profile vs other veterinary technicians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction75Reliability74Craft & service86Value80Momentum100Replies to reviews70Satisfaction: 75 (median 83)Reliability: 74 (median 78)Craft & service: 86 (median 90)Value: 80 (median 87)Momentum: 100 (median 100)Replies to reviews: 70 (median 49)
This companyVeterinary Technicians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rio Bravo Veterinary Hospital: 75/100 on this factor. Category median: 83.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rio Bravo Veterinary Hospital: 74/100 on this factor. Category median: 78.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rio Bravo Veterinary Hospital: 86/100 on this factor. Category median: 90.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rio Bravo Veterinary Hospital: 80/100 on this factor. Category median: 87.A
80
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rio Bravo Veterinary Hospital: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rio Bravo Veterinary Hospital: 70/100 on this factor. Category median: 49.B
70

Bar = this company · dark tick = category median.

Star ratings

593 Google reviews we collected

  • 5 stars50585%
  • 4 stars427%
  • 3 stars92%
  • 2 stars81%
  • 1 star295%

Praise vs complaints

Phrases our text analysis found in 422 written reviews

  • Praise47294%
  • Complaints326%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price824%
  • Reasonable2574%
  • Overpriced13%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22745%
  • Price & value7214%
  • Speed & response5711%
  • Quality & results5210%
  • Would recommend4910%
  • Honesty & trust265%
  • Communication214%

What customers talk about

We read 422 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All the veterinarians are friendly and professional.”
    “One of the vet techs, Alexis, has a consistently rude and unprofessional attitude.”
  • “On top of the great care, their prices were very fair and reasonable.”
    “Super over priced, during covid we had to wait outside and my dog was trying to get out of the door and they didn't have control and they door shut on her head.”
  • “I was very thankful for their same-day appointment availability to put my mind at ease and to get Leo on track to feeling better.”
  • “I highly recommend Bravo Animal Hospital to anyone looking for top-notch care for their pets.”
    “Worst customer service, and very inconsistent with procedures.”
  • “I would definitely recommend them to anyone needing a veterinarian.”
    “This location does not make it easy on clients and I would recommend a better place that actually does their work and provide you with what you need a…”
  • “You can tell they genuinely care about the animals and the people bringing them in.”
    “Please see my review on Yelp for the full story of my experience with these people before they try and scam you too.”
  • “She answered all of my questions and gave me so much helpful information to help optimize my dog's health and mental well being at her age.”

People customers mention

  • Rodriguez 11 reviews
  • Barnes 11 reviews
  • Sprott 6 reviews
  • Mazzolini 6 reviews
  • Dawkins 5 reviews
  • Jenny 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CourtneyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★

All the veterinarians are friendly and professional. They take the time to meet your pet and treat them like family. My dogs arent afraid of going to the vet because they love the team there! Tail wags all around

Reasonable price
MaryLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

They are affordable and clean. They're helping me take great care of my aging chihuahua-poodle mix. Im eternally grateful.

Great price
JulioLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Good place to take you're dog for shots. There also friendly with all dogs and cats.

Marie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

​I cannot say enough good things about Bravo Animal Hospital! I brought my dog in, and from start to finish, the experience was wonderful. The doctor and the veterinary nurse were both amazing—so kind, caring, and attentive to my dog. On top of the great care, their prices were very fair and reasonable. It’s such a…

Great priceService not listed
AngelaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I want to start by saying thank you to all the staff at Rio Bravo Vet for being so sympathetic to my family loosing our fury baby. They were very kind in helping us navigate this difficult decision to put him down and with cremation arrangements. Without their help it would have been even harder for my family. They…

Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I want to thank the staff they were so very compassionate and gentle with the euthanization of my fur baby. They make fur baby parents very comfortable thank you all again keep up the great work.

Photos

Customer reviews

4.7 ★★★★★ 593 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Courtney HarrisLocal Guide · 40 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All the veterinarians are friendly and professional. They take the time to meet your pet and treat them like family. My dogs arent afraid of going to the vet because they love the team there! Tail wags all around

  • Price assessment: Reasonable price
Mary VigilLocal Guide · 45 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are affordable and clean. They're helping me take great care of my aging chihuahua-poodle mix. Im eternally grateful.

  • Price assessment: Great price
Julio MartinezLocal Guide · 68 reviewsTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good place to take you're dog for shots. There also friendly with all dogs and cats.

Lisa KruegerLocal Guide · 64 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly helpful treated my babies like they were their own

  • Price assessment: Reasonable price
Response from the owner · 5 years ago

Thank you!

Marie Chico9 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

​I cannot say enough good things about Bravo Animal Hospital! I brought my dog in, and from start to finish, the experience was wonderful. The doctor and the veterinary nurse were both amazing—so kind, caring, and attentive to my dog. On top of the great care, their prices were very fair and reasonable. It’s such a relief to find a vet clinic that truly cares about animals and treats their owners right. I highly recommend Bravo Animal Hospital to anyone looking for top-notch care for their pets.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 4 weeks ago

Thank you for the kind review Marie!

Angela ProaLocal Guide · 26 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to start by saying thank you to all the staff at Rio Bravo Vet for being so sympathetic to my family loosing our fury baby. They were very kind in helping us navigate this difficult decision to put him down and with cremation arrangements. Without their help it would have been even harder for my family. They handled all arrangements for us. When our Kwasi was back for us to pick up we were showered with condolences cards, paw prints and even some of his fur! This ment so much to my daughters! Thank you Rio Bravo for being so kind during this difficult time!

Debbie Lesperance9 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to thank the staff they were so very compassionate and gentle with the euthanization of my fur baby. They make fur baby parents very comfortable thank you all again keep up the great work.

Adam Gutierrez5 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team gave our Roma the best care we could have ever asked for. From her check ups, diagnosis of valley fever and Cushing disease, all the way to the very end, they were amazing and so loving of her. There is no better vet in Albuquerque. Thank you for everything!

  • Price assessment: Reasonable price
rodger kilmerLocal Guide · 34 reviewsTotal number of Google reviews rodger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always take great care of our dogs allow us to.be there for.most procedures and are less expensive than other vets

Lamar FresquezLocal Guide · 11 reviewsTotal number of Google reviews Lamar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really good experience, even though I got some bad news. They were very professional an I could tell they actually care about my animal unlike other vets who use a bad situation to squeeze as much money as possible out of you. Plus they take insurance

Response from the owner · 6 months ago

Thank you Lamar!

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Business details