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Rise and Thrive Healthcare

Family practice physician · Joliet, IL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%73+46.4Reliability 28%67+18.9Replies to reviews 8%84+6.9Momentum penalty94−0.6Experts Score= 72Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#123 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 12%
4.8 ★★★★★ 84 Google reviews · 4 photos
93%five-star reviews
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
5.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Nov 2026latest review

Rise and Thrive Healthcare at a glance

Reviewers highlight the physician's thoroughness, clear communication, and willingness to listen during appointments for services like weight loss, hormone therapy, and IV hydration. Patients frequently praise the friendly office staff, easy appointment scheduling, and affordable pricing. However, low-star reviews consistently cite unprofessional behavior, including rude interactions, difficulty reaching staff by phone, and unresolved billing or insurance authorization issues.

  • Google rating: 4.8 out of 5 from 84 reviews (93% five-star).
  • Reviews on this page: 84 Google reviews (63 with written comments).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Nutritionist serving Joliet, Illinois.

Data from Google, last updated November 5, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction73Reliability67Craft & service–Value–Momentum94Replies to reviews84Satisfaction: 73 (median 95)Reliability: 67 (median 94)Momentum: 94 (median 100)Replies to reviews: 84 (median 49)
Rise and Thrive HealthcareNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rise and Thrive Healthcare: 73/100 on this factor. Category median: 95.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rise and Thrive Healthcare: 67/100 on this factor. Category median: 94.B
67
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rise and Thrive Healthcare: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rise and Thrive Healthcare: 84/100 on this factor. Category median: 49.A
84

Bar = this company · dark tick = category median.

Star ratings

84 Google reviews we collected

  • 5 stars7893%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star56%

Praise vs complaints

Phrases our text analysis found in 63 written reviews

  • Praise7889%
  • Complaints1011%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3843%
  • Would recommend2023%
  • Quality & results1011%
  • Speed & response78%
  • Communication67%
  • Honesty & trust45%
  • Price & value33%

What customers talk about

We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She listens and treats you like a patient not a 15 minute slot.”
    “I called to give this clinic medical referrals, and they hung up on me twice in a row.”
  • “i definitely recommend everyone interested in checking on their health to call and make an appointment.”
    “My advice would be to avoid this place at all costs when looking for prepaid treatment plans!”
  • “I always have a great experience when I stop by for my appointments.”
  • “Never any issues with getting a quick appointment either.”
  • “She is always very thorough and explains things very clearly.”
  • “I’m a fighter and after meeting her I genuinely had my intuition and God speak to me and I believe maybe I’m FINALLY gonna be at the right place at th…”
  • “The staff are friendly and their services are quick and affordable.”

People customers mention

  • Jessica 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Mrs.J Gutierrez is great she listens dose everything she can to help you out Ladies in office are also great May God Bless you all 🙏❤️💯

Noe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I always have a great experience when I stop by for my appointments. What started as a visit to help me lose weight with GLP1s, turned in to TRT and weekly Hydration Iv visits. i definitely recommend everyone interested in checking on their health to call and make an appointment.

ScottLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

I called to give this clinic medical referrals, and they hung up on me twice in a row. Rudeness 5 stars. Professionalism 0 stars.

Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Went to Jessie for a couple different reasons. She is always very thorough and explains things very clearly. Never any issues with getting a quick appointment either.

Chacarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

She listens and treats you like a patient not a 15 minute slot. She make you feel heard.

Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’m very please with everything Jessica has helped me with I’ve been going there for almost 6 months and I enjoy it and glade she is my doctor

Photos

Customer reviews

4.8 ★★★★★ 84 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sonia Mtz3 reviewsTotal number of Google reviews Sonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mrs.J Gutierrez is great she listens dose everything she can to help you out Ladies in office are also great May God Bless you all 🙏❤️💯

Noe G7 reviewsTotal number of Google reviews Noe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always have a great experience when I stop by for my appointments. What started as a visit to help me lose weight with GLP1s, turned in to TRT and weekly Hydration Iv visits. i definitely recommend everyone interested in checking on their health to call and make an appointment.

ScottLocal Guide · 18 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called to give this clinic medical referrals, and they hung up on me twice in a row. Rudeness 5 stars. Professionalism 0 stars.

Response from the owner · 3 weeks ago

Hello. We apologize for that situation. The front desk has been having problems with our answering service today. Please send your contact in an email and i will be happy to get back with you. [email protected]. We look forward to hearing from you and resolving this in the best way. Thank you, Rise and Thrive

Thomas Argo6 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Allways treats you like family knows your ailments and what makes it better

Julie Williams4 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went to Jessie for a couple different reasons. She is always very thorough and explains things very clearly. Never any issues with getting a quick appointment either.

jose mosqueda5 reviewsTotal number of Google reviews jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best. Thank you so much

Brenda Cornejo1 reviewTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication and understanding. Has a great and wonderful team as well

Chacarah Mercer5 reviewsTotal number of Google reviews Chacarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She listens and treats you like a patient not a 15 minute slot. She make you feel heard.

RONALD THOMAS4 reviewsTotal number of Google reviews RONALD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great initial consultation

Response from the owner · 3 months ago

Thank you, Ronald! We're glad your initial consultation went well and look forward to serving you.

Sara Reimer4 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very please with everything Jessica has helped me with I’ve been going there for almost 6 months and I enjoy it and glade she is my doctor

Rise and Thrive Healthcare on Google Maps →

Business details